Customer service. The guy at the desk was super unhelpful in describing the diagnosis and next…read moresteps. I repeatedly asked him to explain it in layperson's terms. Instead, he remained focused on shuffling papers in front of him and looking at his computer. At every turn with this guy, I felt like he just wanted me to leave so he could get on with his day. A tip for them going forward: greet your customers warmly, show them the way to where they can wait for service, focus on the customer in front of you rather than trying to multitask with your other jobs. And, finally, show a little patience for people who are not "car people" and need some help understanding what the problem is. None of that was done in my experience. Customer service. The guy at the desk was super unhelpful in describing the diagnosis and next steps. I repeatedly asked him to explain it in layperson's terms. Instead, he remained focused on shuffling papers in front of him and looking at his computer. At every turn with this guy, I felt like he just wanted me to leave so he could get on with his day. A tip for them going forward: greet your customers warmly, show them the way to where they can wait for service, focus on the customer in front of you rather than trying to multitask with your other jobs. And, finally, show a little patience for people who are not "car people" and need some help understanding what the problem is. None of that was done in my experience.

Good, very helpful. Treated me fair. Just took longer than I expected to complete the work.read more

While heading toward Flagstaff, the driver failed to merge from his lane in time and ran us into…read moreoncoming traffic. Thankfully, the other vehicles were able to get over on the shoulder to avoid a head on collision! Later, on snow packed roads, he came up behind us from the other lane and tried to swerve his trailer towing three vehicles into our lane. We had to call the police due to his reckless behavior. Not sure if they found him - as he turned before getting into Flagstaff. Completely unsafe--I certainly would NOT trust this company with your vehicles!

Andrew totally came to my rescue, went above and beyond, and helped me beyond belief. Should I, or…read moreanyone else ever need tow and transport assistance in the Page area, he's the first and only person I would call. A huge thank you, and my most highest praise to Andrew and his company!

my husband took our vehicle there to get it service, great customer service, they did an awesome…read morejob and our car is driving perfectly fine. would definitely recommend going here to get the ride serviced from now on.

Great and very professional and very fair priced Would…read morehighly recommend them for all Exaust work

I just dropped my car off at B&B Auto Repair . . the repairs are not even completed yet. But I'm…read morealready incredibly impressed! My passenger wheel bearing started going out coming out of the Grand Canyon. We were able to limp to Page, but could go no further. Andrew at B&B got us in for repair SAME DAY! And then when I asked about other potential problems, he said there was NO NEED for any other repairs. he even took us back to show us why he knew the other wheel bearing and brakes were in great shape. B&B AUTO REPAIR PROVED TO ME THAT THEY ARE TRUSTWORTHY!

Traveling near Page, AZ we had a breakdown with our class B camper van. Called B and B Auto Repair,…read moreAndrew and staff were very helpful and accommodating and got us back on the road. We felt at ease working with him just as if we were one of his regular customers back home. He treated us fairly and made us feel comfortable. We would highly recommend B and B Auto Repair!!

Amazing service! I was on my way to Colorado when the transmission went out in my truck. Barely…read moremade it to Liberty right when they were opening Monday morning, immediately hooked up the computer, diagnosed and had a transmission ordered that day after working with the company providing my extended warranty. Transmission came in Tuesday and was completely installed Wednesday before noon. Drove 10 hours to Colorado not one issue! Unbelievable! Crazy fast service from a great team. Highly recommend this shop.

I was pulling our trailer around the Southwest and my fuel filter light came on. I was out at…read morebreakfast and asked some locals who was an honest good mechanic in the area. One of the patrons said Liberty Auto in town. Kyle the owner was there when I got there around 3:00 on a Friday. He mentioned they were not open on Saturdays and the earliest he could get me in was Monday morning. Kyle let me know what the cost (very fair pricing)would be and when I showed up on Monday morning, he took care of it first thing. Kyle's got a great pull team working for him and it is definitely a place that I would go back to for any type of mechanical support. Thank you Kyle and team!

McNeal Roadside Assistance was absolutely fantastic! The owner answered on the first call,…read moreimmediately jumped in his truck, and drove all the way out to meet us on the side of Highway 89 when no one else in the area could help. He was incredibly polite, professional, and moved with a real sense of urgency. We are so grateful he came to our rescue. Highly recommend!

If I can add zero star that would be helpful to all those people who are stranded in the middle of…read morePage AZ on the weekend when all automechanic shops are closed. We were stranded for 2 nights and McNeal continue to "FLAKE OUT" on us. On honest review, we're full time motorhome RV'ers from Florida and felt helpless in an area such as Page AZ. I'll say this again. NOT DEPENDABLE company. If you are looking for a dependable company reach out to Mendoza Home and Auto solutions, they saved us !

This man ripped off my mother in law kept her car for long time had a problem with transmission and…read moremy mother in law bought a new one he replaced it with an old one the car is still mot here or running because he is a crooked shady mechanic shop has people that are not certified to work there he uses used bolts and charges people for news ones he's a theif and a liar don't take your vehicle to him he will screw you over and double charge you

This review is based on my phone conversation with this business. I Called this shop asking for…read morethem to do a check on an RV for loss of power. The person I spoke to said "is it a Mercedes? Ok. It will be a couple of hundred of dollars for me to scan the computer" I said "that seems outrageous and like you're taking advantage of it being an emergency" and he said "in that case I can't help you at all and hung up". It's been a while since I've dealt with such rude and unprofessional behavior. I'm sorry but a few hundred dollars to do a computer scan and a visual inspection of a turbo hose is unethical. Don't support this nonsense. So much for "affordable" auto repair. If you plan on coming here, make sure to get a price before youre sucked into spending hundreds. (There was also a previous review that mentioned the owner likes to rip people off if he feels that he can get away with it). I'm all for making your money, but I don't like working with people who take advantage of others in vulnerable situations).

Pete and his team were amazing today. A fan was malfunctioning on my mother's Volvo. Although he…read morewas unable to repair it, he spoke to her mechanic in CO and explained the situation. Would for sure recommend them if you are stuck in the Lake Powell area.

Pete and Kyle at Eagle Automotive!!! I can't say enough good thing about these two guys and the…read morewonderful shop they have! On a recent trip to Lake Powell, our truck had a compression wheel break and the serpentine belt came off. It was 11:30AM on a Thursday. We were stranded between Cameron and Page Arizona in what seemed like the middle of nowhere. I called Triple A, because I have 100 miles of towing included with my membership and have been a loyal customer for the past 30 years. Triple A stated it would be 3 to 4 hours to get a truck to me due to the flooding in Flagstaff and Northbound 89 being closed. My wife and I were very concerned due to being stranded with 3 kids. She called DPS and they sent out an officer who was able to drive my wife and 3 kids back to Cameron to get out of the heat while I tried to get a hold of a tow truck. After 2 hours of waiting around, I called Triple A back asking if they could try sending a truck from Page instead of Flagstaff, and they said they would try. They called me back right away stating it would still be ANOTHER 3 to 4 hours (Bringing the total wait time to possibly 5 or 6 hours) SO... I called a couple of mechanic shops in Page thinking I will need a place to take the truck once I do get towed somewhere. After going down the list and calling a couple of shops in Page and hearing more than once, they wouldn't be able to help me, I called Eagle Automotive. I spoke to Kyle and he said they close at 5, (It is now 2:30PM and I have been waiting for 3 hours and I'm an hour and a half away from Page) but if I could get my truck there, they would gladly try to help me out. He even gave me a referral to a tow truck company, called Transport Towing! I said, great! Thank you! I called Transport Towing and spoke to Gary. Gary said he was only 30 minutes down the road! Wonderful news! Gary showed up, loaded up my truck and we were on our way to Eagle Automotive! It is now 3:00PM. Meanwhile, my wife and 3 kids were able to locate a cab company in Page who drove all the way from to Page to Cameron, and drove them back to Page! Mind you, that's an hour and a half each way. The wonderful cab company was called Buggy Taxi (928) 645-6664 As we are driving down the road, I am on the phone with Triple A trying to cancel the original call so the AAA driver wouldn't waste his time. My tow truck driver, Gary asks if I'm on the phone with AAA, and I say yes. He says let me talk to them, he goes on to tell me that he is affiliated with Triple A and he would put the order on his truck so (get this) it will still be covered under my 100 mile towing at no charge to me! I was thrilled to hear this! After about an hour and a half of riding in the tow truck, we arrive at Eagle Automotive, it is now 4:30PM (Shop closes in 30 minutes) I walk in and speak with Kyle at the front desk, and within 2 minutes, the owner of the shop, Pete Diaz has my truck pulled into one of his bays and he is removing the broken wheel. Kyle gets on the phone and orders the new wheel and belt stating the parts will be to the shop within 10 minutes. The parts show up and Pete installs them and takes it for a test drive. It is now 4:45. Pete comes back and says it's all fixed! They were both AMAZING!!! And Gary with Transport Towing was equally AMAZING!!!! Thank you so very much for your lighting fast service and wonderful work! We are lifelong customers! Sincerely, Scott & Tricia Contadino