If I can add zero star that would be helpful to all those people who are stranded in the middle of…read morePage AZ on the weekend when all automechanic shops are closed. We were stranded for 2 nights and McNeal continue to "FLAKE OUT" on us. On honest review, we're full time motorhome RV'ers from Florida and felt helpless in an area such as Page AZ. I'll say this again. NOT DEPENDABLE company. If you are looking for a dependable company reach out to Mendoza Home and Auto solutions, they saved us !

First day of a long road trip and get in flat with our travel trailer. Called McNeal Roadside who…read moreanswered right away, provided speedy service along with the best customer service. Highly recommend!

I am writing to warn anyone considering doing business with this establishment: the owner is…read moreblatantly racist, uncompromising, and arrogantly dismissive. Trying to get a simple estimate over the phone is impossible. The owner refuses to walk a mere 100 feet from his house to his office to provide any kind of pricing information. Instead, he will slap you with whatever towing charges he feels like on the spot, blatantly influenced by your skin color and the type of vehicle you drive. Be prepared for the worst kind of treatment--arrogant, disrespectful, and utterly shitty service. This isn't just bad business; it's morally reprehensible. They have zero customer service, zero professionalism, and should never be allowed to operate. Save yourself the headache and find a company that values all customers equally. Avoid this place like the plague.

Nice enough guy. He only had to tow us about 40 miles which isn't far on the rez and then we got a…read morebill for almost 900 YES I said 900 dollars! Un freaking believable! What a double dealing crook! DON'T use this company! You would be better off with literally anyone else even if they have to come from Flagstaff.

Our 2005 GMC truck broke down on Highway 89 slightly south of the Glen Canyon Dam. Triple A tow…read moretruck loaded the truck and dropped us off at B&L. The tow truck driver said this was a family business and reasonable. It was 7:00 and I had to wait an hour before it opened. The man behind the counter was friendly. After several minutes he came back to me and said the alternator was out. The part was available and he could get the truck repaired and should be done in 3-4 hours. We had a photography tour at Canyon X. He suggested a shuttle company to take us out there and he said the truck should be repaired by the time we got back. Thank you B&L in getting our truck repaired and here we are in Moab continuing our road trip!

B&L saved our vacation when the window on our pickup truck broke and wouldn't close. They got the…read moreparts and had it fixed in an hour and we were back on our way. Thanks again!

Robert helped us out with timely service and provided us with great info on the area.read more

We broke down in the desert, hundreds of miles from home without knowing the area. Robert and his…read moreteam at Double R responded immediately and sorted us out for a long tow despite it being late on a Friday afternoon. His driver was very timely and helpful, even identifying the cause of the breakdown once we got home. It was a bad situation but I'm glad Double R were there to help. Excellent service, great people - thanks

My van had to be towed to Page following a visit to the Grand Canyon. AAA recommended Liberty Auto…read morefor repairs and I could not have been more pleased. Paul quickly diagnosed the problem, repaired the van and had us back on the road within 36 hours. Everyone at the shop was so helpful. The price for repair was more than reasonable and the van is running great!!! I also want to thank Jimmy who towed us 80 miles to Page. He gave us such good information that helped immensely with this little hiccup. Thanks to all!!!

Amazing service! I was on my way to Colorado when the transmission went out in my truck. Barely…read moremade it to Liberty right when they were opening Monday morning, immediately hooked up the computer, diagnosed and had a transmission ordered that day after working with the company providing my extended warranty. Transmission came in Tuesday and was completely installed Wednesday before noon. Drove 10 hours to Colorado not one issue! Unbelievable! Crazy fast service from a great team. Highly recommend this shop.

On Monday October 14th our alternator on or pickup went out and we were stuck on the side of the…read moreroad .We had a different tow company come and tow us 3.5 miles to a hotel in Valle, AZ. That guy was amazing. On the morning of Tuesday October 15th we called Adams Tow Company to pick us and our truck up and take us to their shop . They did arrive promptly and towed us to their shop. Over the phone He quoted us $300 for a trip and then upon arrival to the shop we were told the amount would be $420 ($10 a mile and $125 service fee) even thought he knew how far we had to go and he still ended up , up charging us. He's attitude was very unpleasant the entire time. As we arrived to the shop we had to wait awhile for the mechanic to arrive since he was in flagstaff picking up parts and an alternator for us. Now he was good. He got the alternator installed quickly and did an amazing job. But we were definitely not happy with the towing aspect of the company and his up charge. I would highly recommend Adam's Automotive repair shop but not recommend their towing service.

They are very pleasant and worked with me..they were very polite when they informed me that that…read morethe 80 mile rescue would keep me from eating for the next 2 months LOL .I like they say rescue..The driver was fabulous. Being locked in a cab with with him for 1and 1/2 hours was entertaining .Yes from the grand canyon to flagstaff.

Traveling near Page, AZ we had a breakdown with our class B camper van. Called B and B Auto Repair,…read moreAndrew and staff were very helpful and accommodating and got us back on the road. We felt at ease working with him just as if we were one of his regular customers back home. He treated us fairly and made us feel comfortable. We would highly recommend B and B Auto Repair!!

I just dropped my car off at B&B Auto Repair . . the repairs are not even completed yet. But I'm…read morealready incredibly impressed! My passenger wheel bearing started going out coming out of the Grand Canyon. We were able to limp to Page, but could go no further. Andrew at B&B got us in for repair SAME DAY! And then when I asked about other potential problems, he said there was NO NEED for any other repairs. he even took us back to show us why he knew the other wheel bearing and brakes were in great shape. B&B AUTO REPAIR PROVED TO ME THAT THEY ARE TRUSTWORTHY!

Customer service. The guy at the desk was super unhelpful in describing the diagnosis and next…read moresteps. I repeatedly asked him to explain it in layperson's terms. Instead, he remained focused on shuffling papers in front of him and looking at his computer. At every turn with this guy, I felt like he just wanted me to leave so he could get on with his day. A tip for them going forward: greet your customers warmly, show them the way to where they can wait for service, focus on the customer in front of you rather than trying to multitask with your other jobs. And, finally, show a little patience for people who are not "car people" and need some help understanding what the problem is. None of that was done in my experience. Customer service. The guy at the desk was super unhelpful in describing the diagnosis and next steps. I repeatedly asked him to explain it in layperson's terms. Instead, he remained focused on shuffling papers in front of him and looking at his computer. At every turn with this guy, I felt like he just wanted me to leave so he could get on with his day. A tip for them going forward: greet your customers warmly, show them the way to where they can wait for service, focus on the customer in front of you rather than trying to multitask with your other jobs. And, finally, show a little patience for people who are not "car people" and need some help understanding what the problem is. None of that was done in my experience.

Good, very helpful. Treated me fair. Just took longer than I expected to complete the work.read more

Unfortunately, Jet Towing company completely destroyed the entrance to our graveled and maintained…read moredriveway. Their heavy truck got stuck trying to turn around on our property after a heavy rain. They made a mud hole on our graveled driveway. We were stuck and couldn't get out. Our child missed a day of school. The driver Mark was nice and apologetic and very sorry for the damage he caused. We all took pictures. Mark the driver let his boss Dallas know about the damage and sent him pictures. We were all confident that this would be resolved and fixed, or that the company would at least pay for a load of gravel to replace the one they destroyed. Two days passed and we did not hear back from the owner of the company, so we followed up with a phone call. Dallas was immediately extremely rude, talked over my husband and made it clear he wouldn't do anything to make it right. Sadly, there is no decent bone in this man's body.

This place is a rip off, what they charge here is ridiculous. Caylee at the front desk was…read morewonderful, but Dallas, the manager, was rude and disrespectful. If you can go anywhere else you best do so -because you will not be handled appropriately here.