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    Dotted I

    1.0 (2 reviews)

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    Staples

    Staples

    (51 reviews)

    $$

    I continue to be impressed by the Staples store in Needham, Highland Avenue…read more In this review I wish to thank Dave McNeish for his help with printing photographs for a family event. It was help that was needed although the purchase was nominal. Dave was helpful and treated me with respect considering the circumstances. I often come here to hang out and get out of my home office. Once here I start remembering items that I need. Even when I come to the store to hang out and have coffee, I never leave without buying something. Great customer service is valuable in today's retail store marketplace. Why visit a store when most items are available online? I like the feel of a brick and mortar store. I like the interaction between sales staff and me. I like to interact with other customers. What's on sale? What's trending? The experience online is linear. It's visual on the online stores. Many more senses are involved with an in store experience. Visually you see the products but in a three dimensional way when seeing items in person. Here I can sit in an office chair and write this. It smells new. It feels supportive and yet comfortable. A possible sale today? Who knows. With a good sales person, I feel comfortable in returning to this store again. If I had a bad experience I might not return. Accommodations to Dave McNeish at the Needham store!

    The store itself is fine-the employees are lacking. To get any help is impossible. I asked 2…read moreemployees where something was located and both just shrugged and said " I dunno know" not to mention they are all walking around with earbuds in. The next time I went I had to purchase a bunch of heavy supplies and nobody could help. You don't have full size carriages (why???) and balancing 20 boxes on top of a baby carriage one by one to the front wasn't helpful. 2 employees stood there watching me and never offered to help. I finally asked one of them if I could borrow the dolly and he said I wasn't allowed-I asked if I could put them all on by myself and he could push it to the front but I got a lot of eye rolling and sighing for taking too long. (Ok I'm 59 5 ft female -I'm doing my best) I don't expect anything extra-just be a helpful employee. If you see someone needing help just help.

    Joe's Discount Office Furniture

    Joe's Discount Office Furniture

    (19 reviews)

    $$$

    April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

    I was in Salem to go to a specific store for an office set up. When they had nothing I looked in…read moreWaze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.

    Dotted I - officeequipment - Updated May 2026

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