I continue to be impressed by the Staples store in Needham, Highland Avenue…read more In this review I wish to thank Dave McNeish for his help with printing photographs for a family event. It was help that was needed although the purchase was nominal. Dave was helpful and treated me with respect considering the circumstances. I often come here to hang out and get out of my home office. Once here I start remembering items that I need. Even when I come to the store to hang out and have coffee, I never leave without buying something. Great customer service is valuable in today's retail store marketplace. Why visit a store when most items are available online? I like the feel of a brick and mortar store. I like the interaction between sales staff and me. I like to interact with other customers. What's on sale? What's trending? The experience online is linear. It's visual on the online stores. Many more senses are involved with an in store experience. Visually you see the products but in a three dimensional way when seeing items in person. Here I can sit in an office chair and write this. It smells new. It feels supportive and yet comfortable. A possible sale today? Who knows. With a good sales person, I feel comfortable in returning to this store again. If I had a bad experience I might not return. Accommodations to Dave McNeish at the Needham store!

The store itself is fine-the employees are lacking. To get any help is impossible. I asked 2…read moreemployees where something was located and both just shrugged and said " I dunno know" not to mention they are all walking around with earbuds in. The next time I went I had to purchase a bunch of heavy supplies and nobody could help. You don't have full size carriages (why???) and balancing 20 boxes on top of a baby carriage one by one to the front wasn't helpful. 2 employees stood there watching me and never offered to help. I finally asked one of them if I could borrow the dolly and he said I wasn't allowed-I asked if I could put them all on by myself and he could push it to the front but I got a lot of eye rolling and sighing for taking too long. (Ok I'm 59 5 ft female -I'm doing my best) I don't expect anything extra-just be a helpful employee. If you see someone needing help just help.

I enjoyed my visit to Paper Source in Wellesley. I was very happy with the information provided. We…read morelooked at wedding invitations and had a lesson on paper weight and and textures. Thank you, Laura Schindler

Useful for some things; otherwise too expensive! Too elitist. Wish they could cater to a wider…read morecross-section of the community of gift givers!

It's a lovely, clean store to visit. They have lots of interesting, eco-friendly items. The staff…read moreis courteous, friendly, and helpful. I have left the store feeling that not only did I acquire something that I needed, but also that my purchase is not hurting the planet.

This place was so charming and I was excited to visit during our trip. It's a haven for…read moreeco-conscious shoppers, offering a variety of Japanese stationery, candles, bath products, and household items. Browsing through their website gives you a great overview of their product selection.

What a great place! I came to them with just a little personal job of making copies from my phone…read moreand it was if I was a large company with an order. They treated me very well. The job was AMAZING! What great customer service as well. For your copy needs please don't miss this place.

Minuteman Press Natick created a beautiful Funeral Program for a family member. Tony and Elwood…read morewere responsive, flexible, easy to work with and, just as important, empathic. My technical skills are limited but they were able to transform our ideas into a lovely keepsake at an affordable price within 24 hours of my initial contact. The graphics are beautiful and the result professional.

they fixed my typewriter but the service was slow and rude, the price came out at $175.. i don't…read morethink it was worth it. it's actually still a little broken.

Very knowledgeable office machine repair technicians right on Mass Ave in Arlington, Massachusetts.read more

I always look forward to stopping by this store when I drive through Weston. Nick is super friendly…read moreand always has a smile on his face. Not sure what the other reviewers who complained here are talking about. But this town does have some uptight and holier than though people who feel us mere peons fight to bask in their presence. Or maybe it is micro aggressions played out based on biased opinions of the staff. I frequently several ups stores and by far this is my favorite in terms of excellent staff. I am a highly satisfied client of this professional team!

I have never had a worse customer experience than with Nick. He yelled at me when I had…read morequestions-- told me to shut up, said I was babbling, and that I couldn't understand English. Then he accused me of losing my receipt (which then he realized he hadn't even given me!). I mentioned wanting pack and ship on one item (which means he packs it in a box). Then he stuck a label on my item-- and accused me of not paying attention. I have no idea how this can be considered acceptable customer service. This store should feel ashamed to have hired such a person.

I work in the area so frequent this store often. I am always greeted by name and treated with…read morecourtesy. All staff are very professional and helpful. I read some other reviews that are negative so I wanted to take the time to post my positive experiences at this location. I think people are quick to write something negative but not always post a good review. Thank you to the staff at the Wellesley store for making it easy for me with shipping and returns!

I will never return to this location. I had an Amazon package that was delivered to me in the…read moreoriginal box that was never opened. Wellesley location told me Amazon would not accept it. They would need to repackage it. Charge me for box and packaging. I went to Needham location and they took it as it was. They were kind and helpful.

Party City is inside Staples!…read more From their site: Located at 881 Worcester Street, Party City at Staples in Natick, Massachusetts provides balloons, birthday party supplies, seasonal decorations, and celebration including: - balloons: mylar, latex, & bundles - seasonal/holiday balloons - Helium balloon inflation is available in-store - kids & adult party supplies -piñatas

They now have a Verizon phone store located inside the store. As well as Party City party supplies…read moreand balloons. There is also Amazon returns. I switched my phone over to Verizon and I'm told I will get a $100 store credit to Staples in about 30 days.

April 20, 2026 Based…read moreon the positive reviews I read about Joe's Discount Office Furniture in Salem, NH, I went to this family-owned business last week to purchase an office chair. Jake was friendly, knowledgeable, patient, professional, and thorough. Jake explained many options to me. In the end, I purchased an ergonomic office chair. I also highly recommend Joe's Discount Office Furniture.

I was in Salem to go to a specific store for an office set up. When they had nothing I looked in…read moreWaze I noticed Joes was literally down the street so off we went. The store was remarkable in the sense it is smaller yet almost every office set up you might want seems to be on display. We quickly settled on an L shaped configuration ac matching cabinet and well beneath our "guess" at the price. Two things that stand out. We paid for delivery and set up. It arrived on time and could not have asked for more professional a gentleman doing the installation. I had a minor defect ( from manufacturer-they would not have known) on the cabinet. Hard to see unless you are looking specifically for it. I texted Jake at the store, sent a picture and within minutes I had a response saying the part was on its way-that simple. It came in about 3days. Perfect response from a business. I am so impressed I will had Joe's to the list we have of business's we provide to the residents of our association. If you are looking for that desk or chair or anything for your office-I cannot recommend them enough. An outstanding local business.