Ordered a birthday cake for my daughter 48 hours in advance. Went to pick up and I could tell they forgot to make it. The girls were looking around for my cake. The manager says oh it's in the case. She pulls out a cake that was obviously in the case and not made to order. No name on the cake, no paperwork near the cake to indicate it was mine. I said that wasn't made to order no one would even look up at me. Finally she said oh we keep them in the case. (Makes no sense. I worked at a bakery for many years and we kept made to order cakes in the back). So if another customer came in to buy it, they would just sell my cake? There was no way anyone working there would know it was "my" cake since there was nothing to indicate that and remember no one could "find" it. I took the cake anyway since I already paid in full over the phone and that's what my daughter wanted. Served the cake to family and was embarrassed. A dry old cake. I did write them and they said it was "fresh" and I could return, I already served the cake. I'll take it as a loss and I will never buy another cake from that bakery, nor will any of my guests that were served they thought it was terrible. Go to Uncle Guiseppe's, they make your cakes to order and are delicious. Terrible mistake I made by ordering from them. read more

The location is ideal. It's within 5 mins of my office. The staff is friendly and ambitious to help. They have a great selection of pastries. I was very pleased with the cinnamon roll, as well as the cookies, I purchased! I will definitely return. read more

Dortoni Bakery - Store front - Bakeries Near Me - Huntington Station, New York

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Stopped in and got my husband's favorite crumb cake. It's huge and soft and crummy!! DELICIOUS! read more

Dortoni Bakery - Crumb Cake - Bakeries Near Me - Huntington Station, New York

Another not so great experience ... they make a good product but their customer service is lacking. Doors were unlocked at 755am , they open at 8am ... really ? You couldn't help me out? I had a Dr appt so I couldn't wait.... They didn't so much as offer to help. All I could do was walk out. I wouldn't go out of my way to go back . Probably just go to Buttercookery next time. read more

Very old cakes . Went to get some cakes for my girls birthday party, The cakes ruined the party! Bad quality, and the coconut cake was so old it tasted fermented, smelled and tasted like alcohol. DO NOT RECOMMEND. read more

Dortoni Bakery - Bakeries Near Me - Huntington Station, New York

Great bakery filled with fresh delicacies. I had the cannoli rainbow cake . 2 slices in one sitting to be exact . It was so yummy . Also had at least 10 cookies from a cookie tray . It was loaded with so many different flavors and kinds. Everything that I had was fresh and tasty. It is a great bakery when you're in the mood for something sweet or if you are having company or need to bring dessert to a dinner. I definitely will be returning to try more goodies. Counter service was quick. read more

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Honestly, the whole experience was horrible. The cake was overpriced and it was the worst cake I have ever tasted. I ordered a cute vintage heart shaped cake and when receiving it, was upset it did not come fully decorated as expected. I had to go to Michaels and buy ribbon to make bows to add onto my cake. They explained afterwards that I would have had to supply the ribbon which I would have gladly done if that information was disclosed during the initial consultation. They quoted me $185 and I asked if there was any way to make it more affordable and they pretty much gave me no solutions. I bit the bullet and just paid it because I was excited for the design and was on a time crunch. The cake was wet, mushy and tasted expired. The buttercream was tasteless lacking sugar and nobody ate the cake. So disappointed and will never order from them again. Found out you can just order this cake from Walmart for $35. SAVE YOURSELF THE MONEY AND HEADACHE AND NEVER ORDER FROM THEM read more

Dortoni Bakery - $185 cake with disgusting chocolate cake and cannoli filling.... - Bakeries Near Me - Huntington Station, New York

I spent $18 at this place one brownie six little raspberry I believe they're called arugula. I had a M&M cookie and also a glazed doughnut for anyone that wants to come visit here. Please don't waste your time. It's waste of your dollar were off. Didn't taste fresh. If anything I taste a little bit more chemicals in the products. It just was horrible. I do not recommend please go elsewhere. read more

Dortoni Bakery - This is where my $18 went to the trash - Bakeries Near Me - Huntington Station, New York

Had a good experience here. The floor plan is quite small but there's a decent selection compared to the Levittown location. This is the first time I had Pinole cookies and boy it was perfect here! Super chewy just how I like it. read more

Go to Dortoni bakery said everyone! It had been said, it had to be done. I was expecting to open the heavenly gates but no. I'm not saying that I was disappointed, I'm just saying that it's a bakery, like most other bakeries. We personally tend to judge a bakery on 2 things, the rainbow cookie and the black and white cookie. And for those 2 things, I was not impressed. Rainbow cookie quite honestly was not as good as I've had at other places, not even close. We put this in the middle of the road category. I got a cannoli for someone else who said it was very good, I did not try it. The lemon square was a resounding no. It was dry and not lemony. The strawberry cake was also a no, the cake was dry and the strawberry was just overly sweet filling, no strawberries in sight. I don't think I will be back. read more

LOVE the cookies here, the cakes are great and the employees are super friendly. They are fast and efficient. The best thing here is their tres leches. You'd be missing out if you didn't try it- they have a single serving of it if you don't want to buy the whole cake! read more

Greetings Yelpers, Service was friendly and welcoming, although they didn't have specifically what I was looking for (Blueberry pie as the host of the BBQ is selective) They had a luscious Blueberry Crumb cake loaded with blueberry's in the center of the ring along with blueberry's in the batter as well. No picture as it was a takeaway order and boxed. Other treats and delights were in the showcase. read more

Not very good uncle Giuseppe's bakery section is so much better. You walk in the selection is OK nothing really outstanding and it doesn't even smell like a delicious bakery.should I have gotten stale cake there and of course your charged for using your card. read more

Nothing like spending money on stale cake and doughnuts. I was so excited to try this place because friends rave about the other location. Boy was I very disappointed. read more

Stale baked goods and VERY POOR CUSTOMER SERVICE! Extremely dissatisfied with my purchase

Extremely disappointed with the rainbow cake we ordered for my 50th birthday. My sister asked specifically for a classic rainbow cake, something we order every year from other bakeries and always love. We thought we'd try Dortoni's this time, but what a letdown. Instead of a true rainbow cake, they gave us something filled with overly sweet buttercream all pink and thin, broken layers of rainbow cookies placed outside nothing like what we requested. Honestly, Stop & Shop does a better job. For the price and the occasion, this was really upsetting. Definitely won't be ordering from here again. read more

Dortoni Bakery - No rainbow cookie just pink over sweet buttercream - Bakeries Near Me - Huntington Station, New York

Very very slow service ... coffee has no coffee taste... I think they forgot to add the expresso -- milk and lots of caramel :( read more

Dortoni Bakery - Caramel machiatto - Bakeries Near Me - Huntington Station, New York

Basically, a wholesale bakery. Not a delicious smelling bakery. Some items may be old. Gluten-free items have no ingredients. read more

Preordered a cake in advance and called directly and spoke with a clerk to specify what I wanted.for a special event and selected it straight from their site. I must have repeated myself at least 3 times to make sure the order was taken correctly. Prepaid and sent my spouse to drive 45 minutes to pick this up a few days later to discover to my horror that we were given the wrong cake. Not only was it not ready in its entirety, but when I called after realizing the mistake that was made and requesting a refund was offered a store credit. You ruined my son's birthday with your screw up and you think I will want to do business with you again! No, thanks. How about you train your staff properly to know what cake is what from the display case and what products you sell. Now I have to wait to speak to the store manager 2 days after the fact to get a refund but more importantly what should have been a happy occasion has now passed and what should have been a great ending to a party was a complete and utter letdown. If you want to order something for a special event stay away from here unless disappointment and ineptitude is what you want to pay for. read more

The little cookies were awful. Expensive and tasted like someone dumped a bag of salt into the batter. The chocolate cake was all cream and barely any cake. Not fresh at all. read more

Went there early on Saturday and placed an order for a cake and cupcakes to be picked up Monday morning on the way to work for a retirement celebration. As always waited a very long time to be helped. But that is to be expected. I was scheduled for an 8 am pickup. Sunday night at 5 pm I received a call stating that my order could not be ready until 10. I explained that this was no good as I had to be in Westchester by 9. The only thing they would do is issue a refund. I asked how this happened and was told that they changed the hours for the bakers. No apologies or accommodation other than a refund. Left me stranded for the office celebration I was put in charge of coordinating. The lack of concern was unacceptable. Needless to say I will no longer be a customer there. So disappointing after 25 years of being a loyal customer there. I imagine they will go the way of all the other businesses in that shopping center and close their doors. read more

New location! Looks really nice inside and the staff was so friendly. They offer everything from the other locations. They don't have a freezer like the one in Levittown but you can order ice cream cakes special order. They will fill cannoli to order if you ask-makes such a difference. I love their rainbow cookies, they fill them with apricot jam which I like because then they're not as sweet. In addition to all the baked goods, they offer a full menu of coffee and tea drinks from For Five Coffee. One of the things I tried recently that I loved was a white chocolate raspberry? or cranberry (not sure lol) white chocolate lace cookie. It was a nice twist on it. It's really nice to have a new bakery in the area because most of them are downtown. read more

This review is for the Huntington location. I agree with another reviewer that there is an off putting smell when you walk in. First time I purchased from this store, the pastry was not fresh. Wanted to give it another try but unfortunately the second time was just as disappointing. read more

Decent food, it Lacks originality and that homemade feel that you would expect from a small business. And terrible service. I should not have to ask for help with something read more

I've lived on Long Island for 65 years plus. The original Dortoni in Levitown which I believe has been there 50 or 60 years always had a good rep. Since I had a bad experience at Huntington Station location I see that Levitown also was getting negative reviews especially the more recent ones. Whoever is now running that place better take a look because they're going to be hurting eventually has bad reviews catch up and people find out I went into the Huntington Station location today and the bakery doesn't smell.... you could take that two ways, but this is meant to say " I don't know if they bake there" The two rolls that I got were borderline stale. I ate one for breakfast and by the time I got to the second one three or four hours later, it was too hard to even bite into. Very disappointing. It's also interesting that with all the negative reviews nobody bothers to reply to any of them. I'm always impressed when a manager or an owner takes the time to look at the review and respond thus in this case, not impressed at all. read more

We stopped in planning to place a large order for a party, but the service was so abrupt and unfriendly that I quickly changed my mind. It felt like the person helping me just didn't care whether I was there or not. I ended up buying a few cookies and leaving. I really want to support a local business, but unfortunately I won't be returning. read more

Very disappointed! I bought pastries for Easter and I'll never go back. I was like where's the Italian flavor ? Everything was bland . The rum baba was just some kind of syrup - NO rum flavor at all ! And all the other pastries and cookies weren't worth eating- all leftovers went into the trash ! Never have we thrown out pastries! Ever!!! We just recently found ariola bakery in Farmingdale . It's very small but the pastries are authentic And fresh also, the sales lady was a sweetheart . Old world Italian baking , also Capri bakery in Seaford is excellent. read more

RUDE! East Norwhich-Door was unlocked at 6:55. I walked in to pick up my order for a bridal shower, said cheerfully "good Morning" and the girl says "what are you doing here? You don't walk in before we are open! That's rude,you have to wait" . So I waited, 15 minutes while she brought out bread. Finally got my stuff and left. When I got home realized I was shorted a pound of biscotti. When I called, I was called rude again for going into the store before it was open, and am I coming back. Duh, I paid so of course I'm coming back. When I got back, I got a lecture about coming into the store before 7, and she could have called the police, etc etc. She's even yelling at me as I'm getting into my car! Guess where I won't be getting my daughter's wedding cake. read more

Last night for my daughters 18th Birthday, our 2nd DISASTROUS cake from this location. Dortonis Levittown has always been her favorite bakery and we thought we'd hit pay dirt when a location opened close to us in Huntington Station. We were epically wrong. The cake was mostly frosting, sickeningly sweet. Cake, what little there was, was absolutely dry. Everyone took about two bites out of their cakes; I live in a family of sweet eaters. If that's not telling, I don't know what is. To make matters even WORSE, when I picked up her first cake, service was extremely slow and beyond rude. It was for her graduation, pre-paid, and they did not decorate per my instructions even though it was very detailed on the receipt. The response: we had a lot of cakes this week and the baker doesn't speak English very well. Whaaaaat? When I became upset, one of the counter workers who had to be about 19 started getting loud with me. There was no manager there. The person who was "in charge" wanted to reimburse me with a gift card. No thank you. I would like a partial refund for your mistake and the smeared frosting. I swore I'd never return, but my stepmother acquiesced to my daughter for this Birthday. I promise this: there isn't a person at the party who will be going back to that bakery. Maybe the Levittown bakery can teach them a thing or two. In service as well as how to bake. read more

What a disappointment! Its 90 degrees in the bakery first of all. We asked if the challah rolls were fresh and when we got home, they were two rocks! Then we decided to try our cookies that we got and they were just as bad. Not to mention service wasn't very customer service friendly. I won't go back read more

Yeah, well, I'm heartbroken ! I'm giving two stars out of some sense of loyalty and that it's not really the staffs fault. The cashiers and the nice people who were wrapping up the food for us. I had been waiting very patiently for them to open up for weeks and the place finally opened. So yup, I got my butt in gear and headed over there. Parked right up front and happily went in there where was already a small crowd of other folks who seemed to be just as happy as I was. I ordered three things. Chocolate Babka, upside down pineapple cake, chocolate cake. Went home Tried two out of three. Both of them sucked Chocolate cake piece seemed to smell old and like they used margarine. You know what I mean ? Not good. At all. Horrible. Worse yet, the pineapple upside down cake was dry. What the what ??? Seriously ??? This is DORTONI. SUPPOSED TO BE THE BEST BAKERY ON LONG ISLAND. I've bought tons of cakes and things from the Levittown location. Excellent quality food that was always satisfying, always wonderful. Never ever let me down. What the hell went wrong here ? I don't know. I'm in shock. This is ridiculous. On top of all that, the babka was a gift for someone else. I was so damn excited. It was the last babka they had and I was all, 'oh yeah, I'm taking that one' ! I've never looked so bad in front of someone in my life. I talked it up and recommended it so highly and after they told me it sucked, I was absolutely crushed. Destroyed. So so Upset. Feeling like dog shyte. Felt so horrible. These people know chocolate and they know babka and this review coming from them is legit and totally valid, so I have to respect it. Add that to my own first hand bad experience with the other two items and I'm thinking I must be in opposite world, in lalaland, in a parallel universe where everything is negative and bad ! I don't know what's going on with this location - maybe it's growing pains, brand new opening pains, or something got overlooked, or someone sneaked in old leftover food from wherever, but I'm totally disappointed and, of course, out almost $40, but more importantly feeling like I've been gut punched - sucker punched with a liver shot after the bell already rang ! I apologize if I'm too emotional. It seems unfair. I simply didn't expect this. I don't know what else to say. After all, THIS IS DORTONI. The best bakery on Long Island. Supposed to be. I'm just in shock. read more

I got to visit Dortoni for the first time yesterday and I am so glad to have you in the neighborhood The Boston Cream donut was epic and might have to be a daily staple moving forward. read more

So unhappy with my purchase. Instead of buying 1 cake, decided to get a variety of pastry for the "2" birthdays being celebrated. Bought 8 pastry's and 6 rainbow cookies. Out of 8... two were near fresh the rest tasted like they were sitting way too long in the case. $60 wasted. Extremely disappointed. read more

Picked up a Black Forest cake, it should really be called a Black Fungus Cake, today for my friend's birthdayThe chocolate pudding inside texture was slimy and chunky consistency, but the worst part was that the chocolate cake and the filling, tasted old and moldy. It tasted like an old dingy basement. Took the cake right back and got a refund. I'm super disappointed with this location, since I've been going to Dortonis Levittown for over 10 years now. Dortonis Huntington will never see me in there again. read more

The Strawberry Shortcake was a big disappointment. I purchased 3 lbs. of cookies and various breads, so I had a large order that was about $112.00. When I realized that my family was less than happy with this cake, I brought it back to Dortoni with the cash receipt dated that same date and they told me the $29.95 that I paid in cash would be refunded to me with a paper store credit. Somehow, I can't see how me returning it the same day and with only one piece missing can not justify them refunding me my cash. The cake had strawberry jam from a jar in it and the whipped cream was not smooth and creamy. I will return to my favorite bakery in Northport called The Copenhagen Bakery. Copenhagen Bakery takes great pride in all of their baked goods and would never try to pass off a low budget strawberry shortcake like this one from Dortoni for $29.95. I think even Costco would have a better version. Poor customer service - They made me open my eyes and I shall never shop at Dortoni in Huntington again. There is no ambience. It's just a store. Copenhagen has a nice seating area inside and outside. read more

So good!!!! Def recommended perfect store hours, employees are very nice and helpful.

After receiving very poor customer service and attitude at the Commack location about an item I was trying to see if the baker had made today, I called this location. Took my name and number to check. Not only did I get a call back, they held the item until I was able to arrive. They were sweet, polite and professional. Thank you, Dortoni Huntington. read more

This bakery is new to the area and besides coffee they have all the bakery products I love. The prices are excellent too.

Stopped in when they first opened up the tres leches cake for my daughter birthday it was amazing thank you. And I've been back a few more times amazing cookies and pastries. read more

I've ordered from Dortoni Commack for years and everything has always been fresh and yummy. Last nite we door dashed from the new Huntington location and could not be more disappointed . All four items were stale. The cupcakes were dry with buttercream icing that was overly sweet and getting hard. The cigars were so stale they were inedible. Four items ordered, four items in the garbage read more