TLDR version: We spent $10k on doors that have leaked since day one. The warranty isn't worth the…read morepaper its written on. DON'T BUY THEIR DOORS! Here's the full story: The brutal Texas sun has never been kind to our west facing front doors. In fact, it wants to burn them to a crisp! Before we fully grasped this concept we mistakenly bought doors made of solid wood. Over time they badly faded, cracked and split. The doors were basically destroyed in a couple of short years, but they weren't going down without a fight! They wanted to take our entryway hardwood floor down too. The door cracks allowed water to seep in which buckled, warped and molded the hardwood floor. Obviously they HAD to go. This is where Designer Door & Window comes in. When we visited their showroom looking for new doors Steve gave us a great sales pitch. His doors were durable! Beautiful! The best doors ever! That all sounded well and good but at the time we just desperately needed ones that didn't leak. Of course he swore to us that that would not be a problem at all. Two months later and $10,000 poorer we got our new Provia doors installed. I have to point out here that we did ask Steve during the ordering process if we could move the speakeasy windows down slightly so we could better see out of them. He obliged but didn't make it clear just how low they would be. When the doors arrived I took one look at them and my heart sank. The speakeasy windows were practically in the center of the doors. It looked odd and ugly. But it was too late to do anything at this point as these were custom made doors. And as long as they didn't leak I guesssss I could live with their unattractiveness. But they did leak, A LOT!!! About a month after installation Steve made his first house call to deal with the already leaking doors. Then over the course of the next couple years he came out several more times to service the continually leaking doors. He made adjustments here and there, replaced seals and reattached hardware, all the while assuring us that THIS TIME the doors were fixed for good. He also disclosed that Provia is a company based up north so they hadn't originally designed their doors to withstand our Texas heat, which may explain all the issues we were having. Now roughly 2.5 years later I get panic attacks when I hear thunder rumbling because the rain leaves puddles inside the doors to this day. And, the hardwood floor (that was replaced at the same time as the doors) has buckled and warped again as a result. Steve stopped coming out to service the doors several months ago even though they are still supposed to be under warranty. But it's not like his solutions ever effectively fixed the problem anyhow. Saying that this entire experience has been a nightmare would be a gross understatement. So it bears repeating, DON'T BUY THEIR DOORS!

Fantastic experience with Designer Door & Window! The quote was clear and detailed, the salesman…read morewas responsive, and the crew did an amazing job--on time, professional, and tidy. They even went the extra mile trimming trees to make installation easier. Couldn't be happier with the results.

Working with Brian and team at Bighorn was a great experience. He was communicative, informed, and…read moreworked with my schedule and needs. We love our new door and had a wonderful installation experience with The Door Guy. I'd definitely recommend!

Let's be honest, any major project, no matter what company you deal with, is going to have some…read morehiccups. I had 30+ windows installed by Clarity - Arturo did a great job. Sales Manager Bill Merlyn stood by the work and made things right. James Huffman followed up and took care of me above and beyond my expectations. James put the cherry on top of a company you can rely on to meet your expectations. Don't be foolish by doing business with a lesser company. Clarity lives up to its expectations. Thanks again James!

Arturo did a great job! On time, worked hard- explained installation well, answered all our…read morequestions!

First off, Kelli, Tom and Justin are the perfect combination and team to deliver excellent results…read more Kelli is extremely responsive and super personable. Tom has the best customer service & customer empathy in the business. Justin is a true expert craftsman and an overall great person. The team is phenomenal. The price is not the cheapest. It hurts the wallet when you pay premium for work and don't get results. That is not the case here. You pay for the quality! The products they install have great customer support as well, which we value. We also have friends that used the team for installations, which is why we ended up taking a bid from them. We are absolutely enamored with the final result! Justin did such a fantastic job with the installation and has great attention to detail. We're so excited about it that we are ready to schedule the installation of our next door. Thank you, Southern Pride Openings!

They installed our windows years ago and we asked about the warranty recently as a window pane's…read moreseal seems to be bad and needs to be replaced. Was texting back and forth at first and then they just stopped responding after multiple inquiries on the status and next steps. They will be at your service before collecting the checks and will treat you like a plague after getting paid. Watch out.

great customer service from amy ...out of dallas location ********** ten stars....excited about our…read moreappointment... victoria m.

The door itself is great but the price is substantial. We paid a little over $7.5K for ours, We…read moreadded the option of an keyless entry, which would have been great if it had not been defective. Service came out 3 times and replaced batteries that lasted a couple of months. Finally we called for a replacement. We were told we had to call the manufacturer to get an approval. Fine, although we bought it from Adooring Designs. Mike at Adooring Dorrs charged us $150 to replace a defective part purchased from them although they never charged us before (product was in warranty). Just a buyer beware. Their reponse was that it wasn't their fault it didn't work

Still loving my kitchen from the remodel in 2022. Thank you John and crew. My absolute favorite…read morething was going light on the hardwood floor and extending it throughout the whole first floor (with the exception of kitchen, pool bath, and utility--too much potential for water damage). Also love my 14" deep kitchen cabinets that go all the way to the ceiling--something I should have insisted on when we built the house.

The owner came out to provide me a quote on a full bathroom remodel. He performed his due…read morediligence and told me it would probably be a week before I received the quote. It's been a little over a month since he was at my house and I've yet to receive a quote nor a follow up phone call. Needless to say, I've hired out the job to another contractor and the work began today.

I am submitting this review today so that the management company can review and take proper action…read more I am wanting to start the process of having my primary bathroom totally remodeled. I called the phone number listed on your website 972-546-2977. A guy answered with a "yah". I asked if had called the correct business and was told yes. I was shocked and said I would not be interested in further discussion with your company and hung up. I received a text back from this guy (never got his name) said that I had called his personal cell number. I replied that maybe the company number was forwarded to his personal cell. This was just a comment I made. This guy then sends me another text saying that I have been calling this number for months, so apparently I don't need a job done that bad. I just want you to know how potential customers receive comments while trying to schedule appts to discuss future remodeling services. I am more than shocked by all of this. I am no longer interested in discussing future remodeling with your company. Linda 214-288-4586.

This remodeling company is amazing great work timely and precise. Chad and his team get the job…read morecompleted on schedule. They clean up any daily messes from the job they are doing. Cant say enough positive things about Dallas Remodel & Design! Check them out

These guys are meticulous about the details and solid concerning structural integrity and design…read more I highly recommend this company. They have done several projects for us and we are very happy with the work. Their prices are fair and competitive. Our satisfaction was the primary objective of this team in all cases. I don't think you would ever be disappointed with their work.

Bob and and his team did an excellent job installing our kitchen backsplash...best of all he was…read moreable to fit us in his schedule on shirt notice. We will be definitely be hiring him to help us with more projects in the near future!