INCREDIBLE---DEPENDABLE--UNBELIEVABLE QUALITY...this company will go ABOVE and BEYOND to make sure…read moreyour installation is smooth and they will follow through with any issues that may arise. Often times companies say things to sell their productions -get paid and find ways around standing by their guarantees ...Love That Door stands firm by their promises to make things right. We could not be happier with our doors! Not only that but we feel so safe...no burglar in their right mind would even ATTEMPT entry into our home with these doors! This was the best investment for our home and our entryway is the envy of the entire neighborhood! STUNNING and SUPER-SONIC-SAFE! If you have been on the fence on purchasing a door --call and book your appt! You will smile every time you pull up to your home and see that stunning door! #One very satisfied customer!! We LOVE OUR DOOR!

We couldn't be happier with the doors and windows installed by the team at Love That Door Company…read morefor our new custom home. The large lift-and-slide doors off the family room and master bedroom are stunning and operate flawlessly. The custom pivot entry and back doors are equally impressive--truly one-of-a-kind features that make a statement. We constantly receive compliments from guests on the design and craftsmanship. Thank you for helping bring our vision to life with such high-quality work!

I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Brandon did an excellent job replacing several window sills that had rotted out, including a couple…read morethat I had totally botched trying to fix them myself with wood filler. Will absolutely be using him again for anything else that pops up around the house!

Joe was awesome, he did a great job. His work was clean and orderly. I will be requesting him for…read moresome more home repairs in the future. I am grateful he was patient to listen to some of my near future home projects and provided some suggestions. The price was fair and the rate was provided to me beforehand. Good service from a good company.

If you had told me, I would never have believed you. We had…read morea 100% positive experience replacing our windows with The Window Source. We were referred to them by a neighbor and Chris Pound came out and met with us and gave us an estimate. We replaced every window in our 1970s era home and the process could not have gone better. It was a no pressure visit with Chris and he showed us all our options. When installation day came, the crew was very professional, friendly and happy to answer any question. I highly recommend them - the price was very competitive; the installation process was smooth; the customer service was exceptional; and we are very happy with the results.

We have replaced every window in our house as well as our sliding back door. We did this over 3…read moreyears, in 3 stages and each time went with Window Source. Chris and Becky are very kind, low pressure and very professional. They went above and beyond when we got a scratch on our sliding door less than a year after we got it. I recommend them to everyone.

We just had Michael and his team complete a new door install (retrofit) and can't say enough about…read morehow easy Michael and his team are to work with. It was finished on time (actually ahead of schedule) and with no hidden costs. It's amazing how much different the extra light and taller door make the house. Would highly recommend Michael and team!

Our front door installation was finished yesterday and we couldn't be more pleased. There were no…read morehidden costs, installation was ahead of schedule, and the crew went beyond our expectations to make everything perfect. Michael is great to work with from beginning to end. This was a great experience.

I can't say enough good things about Love That Door. We've used them for several projects…read morenow--including custom metal doors, garage doors, and windows--and every single time, they've delivered outstanding craftsmanship and service. Their attention to detail is top-tier, and the quality of their work speaks for itself. From design to installation, the team is professional, reliable, and truly passionate about what they do. If you're looking for high-end, custom solutions that transform the look and feel of your home, look no further. Love That Door gets it done right every time.

Good things come to those that wait and have patience. There is a long lead time, but it is…read moretotally worth the wait. The installation took a day. The touch-up came a couple of weeks after installation. The communication was excellent. I recommend this company to provide the door you've always dreamed of having. Thank you!!!

3 years ago we had Legacy replace most of our windows and front door. Our house is 20 years old…read morewith typical white aluminum grid builder's windows. I did a lot of research on window types and companies. Matt was very knowledgeable answering all questions. Took a picture of our house to show what a new front door would look like. Our 23 windows and front door were measured twice to ensure they fit perfectly. The Legacy installation crews were polite, efficient, and meticulous. Numerous compliments from neighbors. Windows keep the heat down and let light in making the house much brighter inside. Matt kept in touch through the whole project and was very easy to deal with. Today we had Legacy replace the remainder of our old windows. Had some challenges for them in the kitchen and bathroom and they came through. Windows look great inside and out. Rooms were left cleaner than when they came!

I bought windows from this company back in 2011. The purchase and installation went off without a…read morehitch. According to the contract, the windows come with a life time warranty for as long as we own the house. Fast forward to 2026, one of the windows counter balances broke. I contact Legacy back in May to get the window repaired. If I understood correctly, the company was sold to the current owners. The name is the same and as far as I am concerned, if you buy the company, you honor the contracts. They balked but reluctantly agreed. Only thing is, they do not follow through. I started this in May. I have had several text conversations, everyone of which I had to initiate. I was made promises, none of which were ever kept. I finally decided to contact NT Windows (to day is Aug 12 2026) directly and have them fix it. I am out $152.00 but the window is fixed and I no longer have to deal Greg making promises that will never be kept. Moral of the story, if you have issues with this company after the fact, don't expect anything to get resolved, at least not very quickly. That is no way to run a company.

I couldn't be more impressed with the service and product I received from the Brennan company. My…read moresalesperson was thorough, but not pushy, and obviously knew what she was talking about. I felt so comfortable with her I didn't even get another quote. The installer, Chris, came to measure and then came to install them several weeks later. He and his brother (helper) were so efficient, thorough, and professional during the whole process. I can't say enough about my experience and I am so glad I chose this company to work with.

didn't actually use them, pricing scared me off…read more Your review needs at least 85 characters. Add a few more thoughts to post review.

From start to finish our experience has been first class all the way. We have been working on a…read morevery long renovation project, and this team has been patient, professional, and always quick to respond when we've needed assistance. From Lori R in sales (great follow up), Mike in Service (saved our project - our hero), Traci in Scheduling (nicest!!) and Paola and Steven in finishing, they all have been incredible. Steven and Paola are the hardest working team and did an outstanding job finishing off the doors and windows. I can't thank them enough. If you are on the fence about a door and window company, don't second guess, they are worth every penny you spend!

We were recommended Love That Door by our neighbor who had recently purchased a beautiful custom…read moredoor. We were told their doors and professionalism was top notch. It took about 5 months for our door to be completed and installed. The door is indeed beautiful but at the time of purchase, we were unsure between midnight or midnight with copper color (both included at no charge) and were told we could always add the copper after the door was installed at no charge when we could make a better decision. So after installation, we decided do a light copper edging. The painter was told not to do it and we were told there would be a charge but they did not know how much they'll charge. I tried reaching out by phone, email, and text. It has been about a month and still no response regarding finishing the door. Everything was great up to this point. I do not feel that I should be nickeled and dimed for something that was included at the time of purchase then ignored after making such a large purchase. Extremely disappointed.