I had an emergency call out for my broken garage door. Emergencies often bring out the worst in people. Door Pros has great business ethics top to bottom. They treat their customers with respect while offering quality service and good value to their customers. Check out their warranty. One of the best out there. Thank you Beau! I love my quiet door and the peace of mind a quiet door brings. read more

Beau was helping a neighbor and I had a quick issue for him. He solved our problem and was polite, friendly, efficient and knowledgeable.

Scott reached out and was very helpful, feel much better now and looking forward in working with them in the future

They came same day and were on time to the appt. All work was completed correctly with care. I can highly recommend them for garage door needs. read more

I want to thank Jimmy and his team for great work. Very professional and work through the "supply chain" issues. I would recommend anyone needing a door or a door repaired, these folks are your team! Best read more

Call these guys first. Great service and great price! Wanted to get a Lift-master installed in our new home. Requested quotes on Yelp and they were first to respond and actually could get the work done same-day and at the lowest price. Gabe was really good installing the Lift-master in no time. Friendly and efficient tech! He even showed up earlier than expected. read more

Bo came by and was able to quickly diagnosis the issue we were having with the garage door and fix it in the same visit. Also went above just fixing the problem and did some tune up work as well to help it continue to run smoothly longer. read more

We converted an old chicken coop into a three car garage and The Door Pros came out and installed a single and double garage door for us. We worked with Laura, who double checked our measurements and was so incredibly knowledgeable and helped us pick the doors that would work and look best. Then Kaleb and Tony installed the doors perfectly. They were very professional, explained how to use and care for the doors, and did amazing work. We would recommend the Door Pros (Folsom) to everyone in need of garage door work. ​ read more

Door Pros - Garage Door Services Near Me - Folsom, California

I ended up with new garage doors and openers properly installed but it was difficult getting there. First I went with Door Pros even though they were in the middle of the bids because I felt comfortable with the salesman. Best part was he stated 1-3 week installation time. I then agreed and he required a 50% deposit, which I gave. I then received my formal paper work which stated a 4-6 week installation time. I emailed and called them to say that's not what is on my estimate that I accepted. I also told them that Contractor's State License Board (CSLB) allows only a 10% deposit or $1000, whichever is less. After insisting that the contract is invalid if they don't meet the 3 week deadline, I was scheduled within three weeks and they'll let others know about the too large of a deposit. I heard nothing back about their asking for a deposit that was too large and was hence illegal. However, after I sent them a copy of the email from CSLB stating that they violated the law I received a credit within 2 hours. The day of the install came and I got 30 minute advance notice, which is normal. However, I emailed earlier to confirm that they were still coming out as scheduled. I got a response from the office pretty close to when the installers arrived. Not much time to clear out everything in a three car garage. The installers then told me how they would need to open up the finished ceiling of my garage. They said they'll try to keep the cutting to a minimum but they don't repair the holes. I said if you cause damage, you repair it. The salesman called me and said "all I have to do is...". I quickly responded that I don't have to do it, they do. They finally came up with a solution that didn't require them to cut and patch the ceiling. I'm okay with the installation but am very concerned on how aggressive I had to be to force Door Pros to meet their verbal and legal commitments and not take advantage of me. Finally, they didn't even offer to tell me about the $200 worth of freebies I was eligible for thru the purchase and installation of the Lift Master garage door openers. I happened to find that out on my own. 5/14 edit - For those that are skeptical, I have attached the email chain from CSLB. Also, this is no reflection on the employees and their performance as they are only doing what management directs them to do. 5/16 edit - The door was sagging in the middle and in order to make it seal to the garage floor on the ends the middle was completely smashing the rubber seal. I was concerned that after a few years I would need to replace the seal so I left a message in the evening and a technician came the following morning. I was pleased with the quick response. However, after I showed him the door he said, "Well, every door in America sags". So, I had to get aggressive again, and he finally offered to send someone out to install a larger door seal. My appointment is next week. Hope it goes well. 5/21 edit - Updating from 2 to 3 stars. they did replace the rubber seal on both doors and ensured that it was sealng without completely smashing the rubber seal in the middle of the door. Overall, staff does a god job, it's the business model of violating the law and requiring the customers to get aggressive in order to respond to the customers concerns that remains an issue. read more

Door Pros - Garage Door Services Near Me - Folsom, California

Great customer service and quick responses. They kept us updated on when our new garage door would be ready to install and on day of installation. They respected our busy schedule and wore a mask when they arrived to greet us. We love our new insulated garage door. It keeps the garage warmer from outside cold winter temperatures. The steel cable garage opener is significantly more quiet and we love the MyQ wireless controller. We highly recommend Door Pros if you need repair or a new garage door/opener. read more

Solid company!! Immediate help and very very knowledgeable technicians. Can't be happier

Door Pros helped me build and install a custom garage door. It's beautiful and the opening machinery is smooth and quiet. I had my one year check up this week with Gabe. What a nice friendly young man who was on time, professional, and helpful. Because I wasn't available to get trained on the uber-cool lifting system, he backtracked and taught me all the ins and outs of the very elaborate options for the lifting system. I would highly recommend Door Pros. I love my door (shared the only pic I could find)... read more

Door Pros - My custom door makes the front of my ranch house look contemporary, but more importantly it works!!!! - Garage Door Services Near Me - Folsom, California

Joe is awesome! My husband and I inherited a like-new garage door opener and in an effort to save a few bucks, he attempted an install on his own... It didn't work out exactly as planned but luckily, Joe fixed it up for us. Not only did he fix the janky install my husband did, but he made sure the rest of it was functioning properly. This company is amazing and I highly recommend them! read more

Joe with Door Pros showed up on time, used his creativity to solve some installation challenges and left us a beautiful 12' garage door. It was money well spent and I would highly recommend Joe and Door Pros to anyone looking for a quality installation. read more

I would avoid. Had these guys out for an annual tune-up. An annual tune-up is something they recommend, and seems reasonable. They charged $129 and spent all of 8 minutes at my house (after moving the service date once, changing the arrival date via a call around noon that day, and then were late on arrival from the revised time). Company was there a total of 8 minutes from 6:26 to 6:34 PM (not hard to remember when I am clockwatching because they are late, and then later astonished when worker comes back to the door saying he was finished with the job in such a short time). Took 8 minutes which was primarily just lubricating the moving parts of the door and includes him filling out there lengthy invoice/receipt. (I lubricate those parts myself the other three quarters of the year-again on their recommendation). Talking to the company about this, they think it is fine. Some jobs take longer than other they say. And their costs have gone up. Really interesting business model. Feel totally screwed as we are talking about a charge that equals almost $1000/hour. read more

On time, professional, knowledgeable and efficient. Gabriel replaced one of my garage door openers, changed the rollers and installed a keypad. The kind of high quality service you expect but don't always get from a contractor. Highly recommend this company. This was my second attempt to get my garage doors serviced. The first contractor, Sacramento Overhead Door never showed up for the appointment. Go with Door Pros. read more

We called Door Pros for a long overdue tuneup for our garage door and opener. They sent a technician, Beau, the same day. Beau was very professional and explained the tuneup very well. Thanks again Beau! read more

Door Pros were able to get a technician out same day to fix my broken garage door spring. Jason arrived on time and was done in less than 40 minutes. I would highly recommend this company. read more

Both of my garage door torsion spring and the motor broke. Doors Pros was able to schedule the service on the same day to replace them. Zane was great and very friendly. He was able to answer all my questions and then some to help fix the loose frame. read more

Our garage door spring broke while we were out of town. I went to Yelp and requested quotes. Josh replied in a timely manner and gave me a quote that was in line with the other companies. Gabe was the technician that was dispatched to me. Gabe was punctual and he called when he was on his way. Gabe went right to work and was finished quickly. He took the time to answer my questions and told me what he was doing during the repairs. He adjusted my garage door opener to account for the new spring. Gabe was professional the entire time and worked efficiently. He knew his craft and finished faster than expected. In messaging with Josh, his replies were quick and his focus on customer satisfaction was evident. Count me as one very satisfied customer! I will recommend Door Pros Inc to my own friends and anyone else that needs garage door repair. Two thumbs up! read more

We just had our third garage door installed by Door Pros and we are extremely happy with how they came out. Our last order took a while because it was a special order door, but it was sure worth it. We have dealt with both Josh and Justin and they have always done exactly what they said they would do. The crews always show up on time and are very easy to work with. I highly recommend Door Pros to anyone looking for new doors or to repair/upgrade what you have. - Carl El Dorado Hills read more

Door Pros - Garage Door Services Near Me - Folsom, California

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My garage door springs broke and Door Pros quickly answered my request and came out to do the job next day! I received a reasonable quote and that was the price I was charged nothing extra. The technician was very helpful and polite. He replaced the springs quickly and now my garage door can open! I have a 10year warranty and he said I can call anytime if I have any issues. I definitely recommend Door Pros for their honesty and efficiency. read more

Our garage door opener wasn't working good and it was showing some age. I called Door Pros on a Thursday and had them scheduled for a Saturday morning visit to replace my opener with the latest and greatest Liftmaster belt drive. Joe arrived and was prepared with all the materials. It took him an hour and a half to replace and we can't be more happy. We plan to replace our garage door soon to an insulated model and will call them again! Awesome company. read more

DoorPros was great. Very prompt response (next day service) and technician was right on time. Highly recommended. John V. read more

We are very satisfied with Door Pros. I called on a Friday morning, received a quote over the phone a few hours later, and had a repairman at my house the very next day on Saturday. The quote that I received over the phone matched with what I was charged for the service. The repairman, Kaleb, was honest and professional. We were very pleased. My dad recommended Door Pros as he utilized their services earlier this year and was pleased. We, too are very pleased. My only regret is not knowing that they offer a military discount as we would have qualified for that. Great job nonetheless! read more

Highly recommend Door Pros! Staff was professional and my old door removed and new door installed really quickly. Thank you for a great experience and beautiful new door! read more

Door Pros - Garage Door Services Near Me - Folsom, California

We needed our garage doors inspected after an accident that involved one of the doors, and were due for an annual tune up as well. Door Pros came out promptly and made sure that both doors are working properly. They're reasonably priced as well. I'd definitely recommend them. read more

All in all a very easy and enjoyable experience as far as getting a new garage door goes. The sales person Justin made some great recommendations based on our specific needs. Mason came by and installed the motor for us ahead of time so that we had a functioning door until the new one came in and did a great job explaining how all the new features worked. My old motor was about 20 years old so it is very cool to be able to do so much more with an app now. To my surprise, the door came in much sooner than expected and the installers, Joe and Hunter, were able to get us set up for install right away. They were fantastic and able to get the door installed and the old one taken away much faster than anticipated. Definitely a must recommend to anyone who might be thinking of replacing that old door of theirs. read more

I had issues with my garage door not fully opening. He communicated when he was on the way to my property. Zane was our service tech. he was pleasant. He checked everything with the garage door, springs and sensors. He made a minor adjustment to the the garage door opener and it started working. So grateful to have an honest technician. read more

Excellent service! Miguel was the technician that completed my inspection and service on my garage doors that I purchased from Door Pros about a year ago. He took the time to point out where I could lubricate the mechanisms between maintenance visits. Plus he put in another weatherstrip for no additional charge. Nothing but good things to say about Door Pros! read more

I always recommend at least three quotes, but make sure door pros are on your list! Odds are, they will be the most competitively priced and the best customer service. That was my experience at least. I actually got quotes from 5 contractors; one was a neighbor who owned a door company, costco, lowes, and another well rated contractor. From the moment the owner, Josh, came to my house for the estimate I was impressed. I was happy with the quality of the clopay door he carries, with the insulated steel back and heavy gauge steel face. I was very specific with what I wanted (liftmaster 8500 jackshaft openers) and he was very understanding. I also wanted higher tracks for more overhead clearance, and it wasn't an issue. On top of everything, Josh threw in a remote key pad, and wireless transmitters by the door so there were no overhead wires. My only complaint was the installer left a bit of a mess at the end of the day. There were some screws and bolts scattered on the garage floor and driveway that would have punctured my tires if I didn't notice them. Also, the weather seal at the bottom was bunched up when the door closed. I brought these up to Josh and he was extremely responsive and apologized. He sent his installer the next day and corrected the weather seal and added a seal around the perimeter of the door. These guys are true pros, and you won't be disappointed. Thanks Josh for the great install! read more

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It sounded like my garage door was coming off the rails Within 1.5 hours all fixed and works great I definitely recommend this company read more

Great customer service. Timely response, professional, knowledgeable tech, didn't try to upsell, called when he was on the way. We are very happy with the service. read more

Our garage door broke and this company had an amazing response time to our predicament! They came out on the same day, and stayed after hours to make sure that the job was done to perfection! It is the most amazing garage door I've ever operated and we were totally happy with the end product. This company is great to work with and they do what they say they are going to do. I would work with them again. They have received our highest acclaim for a five star service. read more

One of the springs on our garage door broke. I contacted Door Pros and spoke with Scott, their scheduler in Folsom. He was very friendly and said that he could have one of his repairmen stop by for repair within the hour, as he had a repair that just finished early and the repairman was in our area. Beau arrived within 30 minutes and had all the repair parts that would be needed. Beau has a wonderful sense of humor, keeping me quite amused as he made the necessary repairs. Normally, I would not be staring over a repairman's shoulder watching his every move, but Beau was very nice at teaching me what was being done and how it should be done. I learned a lot, and I truly appreciate Beau's kindness. I would highly recommend the work that this team provides. You not only get the repairs done, but you get educated at the same time. read more

Door Pros installed two Clopay garage doors at my home in April 2022. Excellent workmanship and great communication with them. In recent weeks the double door, when nearly fully closed, would reverse to open. I called Door Pros last Wednesday and scheduled a service call. Travis arrived on Friday morning within the scheduled two-hour window. He replaced the transmit and receive sensor pair with a newer model and rewired them. The units are smaller and, more importantly, it's now easy to see the lights to let me know if they are synced; that makes it much easier to readjust the units in case they get loose and out of sync. He also lubricated the door pivots and spring. He also showed me how to use the myQ app on my iPhone so I can monitor the door's status and operate it remotely. Travis is easy to communicate with and was extremely helpful. Door Pros is my go-to garage door service company. read more

Excellent professional and friendly service from Manager Scott and Installation Technician Joe for our new LiftMaster opener. Joe's work was neat, clean, incredibly speedy and he explained all work details and features. Scott answered all my questions and was very fair in helping me meet my budget. I highly recommend this company! read more

I was very impressed. We were in a bind ....our motor went out. Spoke to Josh on Tuesday afternoon & he explained the options. Pricing was inline.....Joe was able to come the next morning to install new unit. Joe did a great job. Customer service & quality was unsurpassed. Overhead door problem, Door Pros is your best option. read more

Door Pros is a fabulous company. They were able to come out same day and assist me. The service tech was extremely knowledgeable and very thorough in both his explanation of the diagnosis and repair. He never tried to upsell me on anything. He cleaned up after himself and was very professional. Thank you Door Pros... read more

My LiftMaster garage door opener wasn't working, so I looked up a LiftMaster dealer, and these guys were the closest. The guy on the phone was nice, and got me an appointment same day. The technician spent a few minutes, checked things out, said the unit is dead, and we can sell you a new one for $900. This was an expensive unit that was only 6-7 years old, and I just found it hard to believe that the only option was to throw it away! So, the technician left. I called LiftMaster directly (which I should have done in the first place), they walked me through a few steps, and the unit works fine... I just need to replace the wall switch for $50. The person at LiftMaster laughed when I said the technician couldn't figure it out; she said she sees this all the time. I would not recommend these guys to anyone! read more