Spoke to Blake and he dispatched Chris who came out to the house and asked a few questions about…read morethe problem we were having with our fridge. He knew exactly what the problem was and went to work. In less than 45 minutes he had it fixed. No parts just labor. Kudos to Chris for his skills and knowledge sharing. A pleasant experience with Appliance EMT from start to finish. We will recommend them to others. Bob P.

I called and spoke to Blake explained my problem with my gas range. He gave me some suggestions to…read moretry. His suggestions worked and I did not need him to come and do a service. I really appreciated his honesty and helping me on the phone. He could've come over charged me a service fee. I definitely will call if I have any other issues.

Jerry quickly diagnosed the issues with my washing machine which I decided to replace rather than…read morerepair. Very professional and polite. Diagnosis charge very reasonable.

Jerry was exceptional. We had an issue with our stove and needed a repair quickly as we had guests…read morecoming to stay at our house. Jerry diagnosed and clearly explained the issue, was transparent with pricing, and quickly ordered the parts. As soon as the part arrived, he had us scheduled ASAP to do the repair. Not only did he fix the stove, he cleaned the sides and the flooring behind the stove (very much appreciated). If you have an appliance repair need, we highly recommend giving Jerry a call!!

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

I first met Jon around 5 years back. We had just purchased a home in Ogden Utah and shortly there…read moreafter had kitchen appliances needing repairs. Our home warranty plan sent us Jonathan. At that time he worked under another business. And we were so grateful that he was sent to us. To replace the appliances in our kitchen Will be crazy expensive. He was amazing! And quickly became the only repair person I wIll let touch my appliances. Later down the road when we needed a little more work and care on said applianceS I discovered he was no longer working for the company that brought him to us...they were kind enough to tell me where he was and how to reach him. I learned he started his own busines. I am so thankful his old employer shared his contact info. Because as I said...I will not let anyone other than Jon (and as I have been shown: those he trusts to hire) touchmy appliances. Not only has he done maintenance and repairs In my home, he has also helped find and install the right dishwasher For me and helped my mother choose and install a perfect microwave for her needs. This past week I have been helping my twin brother. His dishwasher stopped working. I immediately called Jon as I desperately needed his professional opinion on what dishwashers I would be researching to replace said 15 year old Washer. It is his knowledge and opinion that I desired above and beyond all others. Jon was so kind to call me back and advise me. I so wished he was available to hire is my brothers town!!!! But even being far from home, it was him I needed to advise me! And he did knowing he wouldn't be hired to do this job....someone unknown to be but local to my brother will. So thank you Jon....you took valuable time out of your day to help advise me and ease my anxiety on choosing an appliance that will be used daily by my brother. Choosing the right washer vs one he hates is a lot of pressure! The time and knowledge you shared with me over the phone has eased my anxiety and has given me confidence. I really needed you and you showed up for me!!!! THANK YOU!!!!! SERIOUSLY!!! I-Fix is everything And more than I desire and expect in any profession. And as you should all know, when you find such a person/business , you Do all you can to care for them back while expressing how valuable and appreciated they are..... which leads me to writing this review. I-Fix has been honest, knowledgeable, Highly skilled and trusted!!!!!

In short very disappointed. Liked the initial interactions and the general communication. Repair…read moreguys were nice and prompt. However it took them 2 and 3 tries on 3 appliances to get them "fixed". But alas, only 1 of the 3 actually is fixed. They seemed to immediately want to throw parts at the issues but the parts never fixed the problems. And then instead of just coming back and making it right they wanted us to go through our home warranty people. I wouldn't recommend even though they are very nice people. It's shouldn't take 3 trips to fix an appliance. Further, on our washer the new repairman with different company found the issue in no time and we never needed the parts Ifix installed to begin with.

I can't recommend Shane highly enough…read more I called him at 7:30 a.m. on a Friday, and by 12:30 p.m. he was already working on my refrigerator--even after driving down from a job in Park City to my home in the valley. He was incredibly thorough, inspecting every part of the fridge and taking the time to explain exactly what he was doing. He showed me what needed to be fixed, why it needed attention, and answered all of my questions. He even went above and beyond by cleaning the back of the refrigerator at no extra charge. Shane is friendly, professional, and clearly knows appliances inside and out. On top of that, his pricing was shockingly reasonable. I was genuinely impressed with the entire experience. It's rare to find someone who provides this level of service, honesty, and expertise. Thank you, Shane! I won't hesitate to call you again, and I'll be recommending you to anyone who needs appliance repair.

Shane is very professional, knows exactly what the problem is and gets right to work on it. I…read moreappreciated his showing me the problem and how he fixed it. He charged about half what I've paid to other companies, and also fixed another issue at the house for no charge! I was so impressed that I shared his name and my experience on my neighbor chat, a neighbor hired him and had the same positive experience. It is so rare to find someone this committed to doing a great job and giving value for the money! I'm calling him every time! Wish he repaired other things. I'd never hire anyone else! 10 stars!!

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

I was sorely dissapointed in this company's service. I was told to wait at my house between the…read morehours of noon to 4 to have a repairman come. I had to take annual leave at my work to sit there forever waiting. The worst part was that they showed up, looked at my appliance for ten minutes and told me it would cost $350 for the part, which is more than then entire appliance is worth. I told him I could buy a new one for that price, and he immediately broke into a selling pitch on their new appliances, like he planned it all along. I told him I wouldn't buy one from him and he kept pushing and pressuring me. I felt very uncomfortable. So after 15 minutes, I got charged over $50, for him to tell me absolutely nothing. It was a complete rip off, and I am out that money without any service rendered... make sure you know what you are getting into before having them come on a "service" call

I called Mike at Kiesel and he helped me fix my dryer over the phone though several phone calls. I…read morehad to go down and get a part they had it in stock and I was in and out. We are so fortunate to have a LOCAL Business like this one.

Technician was fantastic! Great service, very knowledgeable, and straight forward with what was…read moreneeded.

***Update!*** I was still having issues with my dryer drying…read moreall the way, even though it heats up now. So I texted Troy back and he got me on his schedule ASAP. He came out and checked everything and figured out that my vent was clogged from the dryer to my outside. So he spent two hours cleaning it out. And we could not believe the amount of lint that came out of that tube! It's no wonder my dryer overheated the first time. Troy went above and beyond to make sure air was getting through. Cleaning from both inside the house and outside the house. He even pulled out a couple of birds and a birds nest that had gotten in there. I'm assuming that's where our problem started. The culprits of the initial clog! But after a couple different problems and problem solving, Troy got it done!! He needs a raise after this one! And a good shower!