I've been going to Don's for the past couple of years for tire servicing. They are an amazing shop and one of the most honest businesses I've ever come across--I felt compelled to write a beautiful Yelp recommendation because of my most recent experience there...
Hands down, this is the best tire shop in the Bay Area. Don's was referred to me by Patti's Auto Service (the best service shop in the Bay Area -- common theme here). When I asked Patti's if they can do a wheel alignment for my Subaru, they said that Don's is the only tire shop they recommend -- the best and biggest alignment racks around.
So the first time I went to Don's, they estimated my alignment might be around $45. When I came to pick up my car, the service guy basically said: oh, we only had to do a really minor adjustment on one wheel only; going to knock the cost down to $20. (!!) I was so pleasantly surprised -- this is an amazing shop to be so honest and focused on customer value!
The next time I went there was to purchase a new set of tires (Continental ContiExtreme Contact). After pricing out Tire Rack, and another shop in San Rafael, I just tried out Don's to see what they could do. They didn't disappoint and their price easily beat even Tire Rack with mounting and balancing (on all four tires)!!
So this last time, I had my girlfriend's Jeep Cherokee go in for alignment, two new tires and an oil change. They had completed nearly everything except the oil change -- unfortunately, the power went out for that section of Berkeley. So there's this long list of service items, but with the power out they couldn't tally it up on the computer. By hand, Don and I triple-checked the costs, sales tax to the applicable items, and I wrote out a check. No worries...
The following business day, a service manager called me to apologize that with the power out, they couldn't complete the oil change or give me a computerized receipt. She also told me that after processing my service bill, they slightly over-charged me. Would I prefer to get a return credit via my credit card or a check mailed to me? Oh my goodness!! This is just an amazing testament that honest mechanics do exist, especially here at Don's. With all the horror stories of getting ripped-off by auto shops, I'm so glad to report that Don's Tire has the most integrity of any business I've ever come across.
I highly recommend that any one who needs new tires or wheel alignment for their car should go to Don's. If I could, I'd give them another star for honesty and integrity. read more