My husband has a 2012 Prius in mint condition. Ten years ago a deer hit his rear passenger door. We…read morebrought it to Moodys, they repaired after two tries. Fast forward 4 years and that spot began to rust/bubble over the wheel well. We brought it back to Moodys who refused to honor their lifetime guarantee work saying the rust is due to age. There is not another spot of rust anywhere on the vehicle to this day. Shame on Moodys. We will never go back there again.

Brought car to Moodys in early April after I was in a car accident. An appraiser came out, sent…read morequote to insurance company, all was agreed upon. An amendment was needed, done fine, and car was returned to me apprx 2 months later. The car was not completely fixed however. I called Moodys and spoke with "Moodys Employee 1" who said it was probably just rust from sitting for so long. Drive it for a bit, jam on the brakes to clear the rust. After a bit, no success. I call them back, brought it in and ME1 test drove it, recognized the brakes were not correct. Said he would order parts, call me when they were in, and finalize the repairs. I emailed my insurance company to keep them aware. My rep had been in contact with Moodys all along and had already paid out the claim. Another amendment would be needed. This was July 23. I kept calling Moodys every couple weeks to check on "parts". Eventually in September, now passed on to Moodys Employee 2 who said they're too busy, but would take the car in, flatbed it to dealership to fix because they were so behind on jobs. I did this and received rental car on Sept 29. ME2 called same day, left a message saying car was fixed, still at dealership and he would call back when it arrived. My car has an app that has current gps location. I did not hear from ME2 again. My app showed car was still at dealership. Despite this, and giving it some time (considering it has now been 6 months since my car first went in. I thought they were really understaffed and really behind) called to inquire as to when I could get my car. Was informed ME2 was no longer employed there. Passed back to ME1. ME1 said all is complete and they'd been calling me to come get it. I never received a voicemail after ME2 said he would call again. I go in next day to return rental (Kia) and pick up my car (Volvo). Everything was fine when I did this. Nobody mentioned that I would be charged for the rental car or any portion of it. A week later, I receive a call from Enterprise Rental Car. Moodys refusing to pay the bill now. I call my insurance company for advice. The insurance company said that not only did Moodys not contact them, nor did they submit another amendment, but they are not allowed to subcontract out repair work. Especially when my car was still under warranty. The insurance company did not sign off on the brakes. A lot went wrong and concerned the insurance folks. My insurance company is doing an investigation as is my credit card company for the rental car charge. Moodys refusing to accept responsibility for all of the rental car days and never told me I would be charged for it or any part of it. I have also been advised to report them to the Bureau of Motor Vehicles.

Ron answered the call late one afternoon and I coasted in to his shop to get my brakes fixed on my…read moretruck. Ron was really personable, competent and honest. He and Mike worked very quickly as a well oiled team to fix my brakes and I have complete confidence in them. Would return anytime to fix anything with them

This is the best small family owned dealership I've had the pleasure to do business with.The…read moreservice center down back is run my there son who is very very knowable . They are good people who tell it like it is. The prices of their vehicules are very fair as is the repair shop. If you want excellent service that's the place to go.

dropped vehicle off was told would have back at end of the week. roughly about 2 plus months later…read morefirst Dave the owner calked to let us know he put so many more claims in to our insurance company they totaled the car almost. as fast as i got off phone with Dave iwner of Cabana's on maine St sanford maine then it was time to call insurance and cancel the claims the auto body shop took it on him self to add to car naking a $2800in damages into over $10,000. I asked him the owner who is that you think you are it's not legal for an auto nody shop to add ckaims to your vehicle as it is wanted to charge $2500 per fender on a nissan altima as all parts i already priced out all parts where dealer ship parts with the correct numbers to be replacement parts all parts i priced out where all brand new many from Nissan dealerships not after market parts. .If you are in the do it right state for the damage go to moody collision Dave also replaced the realist or and the condenser. there was nothing wrong with these parts but he replaced them also claimed to put coolant in $12.00 charge a nissan takes asian coolant closer to $40.00 a gallon regular coolant damages the radiator the metal on coolant damages the aluminum core .Since car wad got vack body looks alright but day i got vehicle i filled radiator since then i filled 3 times. not sure why a body shop is working on a part usualky fir mechanics i got car back in close to 2 months and a few days a migraine costing me money on the tradhy radiator placed in car i diagnosed the car afyer accident and gad looked at radiator was ok although it was aluminum now it's not be careful he loves his money and places claims in as if he can it's illegal to do this im srnding car to family master mechanic then we will see what else Cabana's tried to destroy to maje more money debt on roof telks ne they will not put a new windshield on with a dent on roof. as if i'm an idiot. .Ve careful he is a bulkshitter tjinks all are idiots other then himself .Car looks good but seems to have more nechanical damage then vefore o brought it there 4 days turned into 63 days blames on insurance then tries to not fox it and charge us storage for vehicle veing there yet we had a schedule to have fixed after speaking to insurance she said you have to watch out for whom does the work or tries to total out your vehicle i just paid off not 3 weeks before dropping off be patiant moidy's and many others tgat take pride in there work not there wallets .Also had to clear the codes after there work was dobe OBD2 diagnostics plugged in as he claimed too but did not still have temperature reading -40 * everyday not to mention we checked on vehicle weekly boxes tools trash left inside vehicle as if it was the shop

I would highly recommend Dave at Cabana's to family and friends. Dave professionally kept me…read moreinformed daily on what was happening and he kept a good spirit about him making it easy to work with him. Thank you, Dave, for doing your best and for helping your community to get their vehicles back on the road as fast as you can! Sincerely, R. Duquette

All of my interactions with their personnel were friendly and professional. My car was a total loss…read moreso I did not have any repairs made; the car became the property of the insurance company.

My front bumper needed total replacement which they took care of with professionalism & quality…read morerepair. Convenient extended hours too!

Took way longer than quoted to get vehicle back. Panel reconstruction was well done but clear coat…read morework was poor. Rough finish, contaminants embedded in clear, odd damage to surrounding clear where masking was adhered (I believe). I brought it back to have it fixed and they kept it for a week and as far as I can tell, did nothing. I'll be using a different shop in the future.

Body damage The car looked brand new and they took care of…read morecontacting my insurance. Love it there.

Bumper assembly was laying on the ground after car fell off jack. Duct taped it up and went to…read moreKnox Autobody. They not only came in under their quoted price, they did it within a week.... All employees were friendly and knowledge. They even drove me home as I was going to call a taxi after dropping-off car. A most positive experience! Can't recommend them enough!

This shop is the only one you need. Knox auto body is a one stop shop, from paint to rust,and…read moreeverything in between. They are honest folks and do great things at a great price.

These guys were great! My disabled daughter's reliable old car ('04 w/ 42k miles!) was diagnosed…read morewith a bad case of body rot. She needs a car to get groceries and get to her doctors appointments. Thanks to the pandemic, any used car that she could afford was in even worse shape than the one she had. I contacted a number of body shops and, sight unseen, they all said repairs would be at least 2k! I called Rouleu's in downtown Somersworth and they told me bring it in and they would look at it. Long story short, they did the body work and undercoating plus a front brake job and all new brake lines for less than 2k. We're glad we found them.

Great place to take your car. From small repairs, maintenance to major repairs, this is the place…read moreto go in Somersworth for all makes and models. Marty and his team have been servicing vehicles for over 40 years and have always treated me right. THIS IS THE PLACE TO GO!

Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.

I have been taking my cars to Joe for close to ten years., I was refered to him by two different…read morefriends and I am very grateful for their referral. Lori at the desk always greets you with a friendly smile. The work on the car is always thorough. The prices are fair and transparent. Should you wait while they work on your car you will be confortable in a very pleasant room with the coolest aquarium in Maine!!