So happy with Lou's Service Center!Jonathan was so patient and thorough and explaining the repairs needed and helping us decide what to do. Their competency and caring is so appreciated and a world that seems to be lacking these qualities these days. So happy to have found them! read more

My son was experiencing car issues on his drive up to Old Orchard Beach from CT. We called around and another shop recommended Lou's Service Center. Jonathan was the first person who answered the phone and helped our son immediately, even though it was late in the afternoon and they were close to closing. He walked us through the issue and it was diagnosed and fixed the next day. We can't say enough how nice and accommodating he was to our situation. He was thorough and explained the problem. Whomever raised this young man did a fine job As he was responsive, communicative, and just a genuinely nice person. I highly recommend working with Jonathon and this shop. First class service! read more

Helpful and communicative. could have charged me a lot for something that smelled bad and i thought was the heating system, but found out it was just a cabin air filter. honest and fair and called me when it was done. read more

I've been a loyal customer of Lou's Service Center for several years, bringing multiple family vehicles here and spending several thousand dollars on repairs. In the past, I've given them 5 stars for their honesty, good prices, and quick service. Unfortunately, my recent experience has been extremely disappointing. One of my vehicles developed a leaking radiator, so I called them on a Wednesday. Their voicemail instructs you not to call repeatedly, as they will return your call -- but three business days passed with no response. When I finally called again, the same person who had helped me before was rude, unprofessional, and even hung up on me. This is not how long-time customers should be treated. My car sat for three days while I waited, and they couldn't even call back to say they were too busy to take the job. It feels like this small shop has grown beyond its capacity, especially during the busy summer tourist season. If you need a one-off repair and they have time, you might still get decent prices here. But if you're looking for a reliable, long-term relationship with a shop that values customer loyalty, I can't recommend them anymore. Sadly, after many years, they've lost my business. read more

Went in for Oil pan gasket replacement. Turns out that's not necessary after tests were done. Free of charge! Kind and diagnosed my vehicle accurately. Thank you Lou's. I recommend them and will return for sure. read more

I've been going to Lou's for 20 years. The owner and chief mechanic is great and the nicest guy in the world. However the office manager Jonathon makes me not want to bring my car there to be serviced. Highly recommend the shop kid you can tolerate the Jonathan. read more

these folks were recommended by another mechanic. And I have to say they weren't very polite or helpful. Completely annoyed that I was incorrectly referred to them. Answered the phone and started answering the callers question when I asked if they might know where I can find a Chevy mechanic since I'm from another state. read more

I highly recommend Lou's. Jon was so helpful and they were able to get me in! Thank goodness they were able to take care of my AC. THANKS AGAIN FOR YOUT HELP!! read more

Highly, highly recommend this place when you need a trustworthy mechanic! Robert was amazing; I came in at 4:30 yesterday 7/19 because I'd experienced a concerning vibration when accelerating at highway speeds, and he took the time to take a drive on the highway with me to see what I was talking about, then put the car up on the lift to take a look, ultimately reassuring me that all was well, and I could resume my trip. I don't know what would have done if they hadn't helped me out like this; I was really nervous about continuing to drive and I was halfway through my trip to Boston, with nowhere to stay. I was extremely lucky to find them! read more

I highly recommend Lou's for service to your car. They are very fairly priced and work hard to get the job done when you need it.

My car broke down on the highway and Lou's was the only place around that was willing to look at it this week - even with a full schedule! Furman, the front of house, was kind, funny, and compassionate to my situation. They were able to order the part and fix my car, within 24 hours! I really appreciated the text updates and if I'm ever in need of a mechanic in Southern Maine, will definitely be using Lou's! read more

I came here after my car was diagnosed elsewhere with a pretty pricey problem. They did a very thorough inspection and didn't find the said problem, saving me $$ and making securing my future business. Thanks, Lou's! read more

What excellent customer service and friendliness! I stopped in after my tire pressure alert light went on. They had me on my way in no time. I would highly recommend this shop. read more

Great service, Honest on repairs and estimates. Work done on time. Rob always willing to go the extra mile.

Lou's Service Center was recommended to my wife by someone we trust, so we each brought our vehicles in. Both of our experiences were very positive. Friendly staff, great work, and great pricing. Believe all of the positive reviews. I would definitely recommend Lou's Service Center. read more

We had a car issue while on vacation that really had us in a bind. The guys at Lou's were great - got our car into the shop, diagnosed, repaired and on the road again. I highly recommend them. read more

The vehicle was done in a timely fashion, but they charged me twice what the part cost from the chevy dealer.

We were visiting Maine and had an issue with our Suoer C motor home with it missing & back firing. Robert worked us in late in the evening. He was able to do a diagnostic under load & was able to diagnose the problem quickly. Turned out to be a loose spark plug wire. He didn't even want to charge us since it was so simple but we insisted on giving him something for his time. He graciously accepted. No one else we talked to were even interested in our problem. Glad we found the most honest guy in town!! read more

Amazing and quick service. The work I had done costed significantly less than what it would have at a dealer or other big auto shop. And most importantly the owner was incredibly nice and understanding of financial concerns. He gave me options as to what would be most affordable. I would recommend Lou's to anyone in the Portland/Saco area read more