I highly recommend Metro Printing Center! They do quality work and they do it quickly! I have been…read moreworking with them for several years and even when I ask for a rush job, they always get it done. I count on them for all my printing and award production needs.

I gave a simple printing assignment to Metro Printing Center: 500 business cards for one of the…read moreparalegals at our office. I went there in person and gave one of the paralegal's business cards to an employee there, to make it as easy as possible to prepare the proof. All that had to be done was to re-type what was on the business card I had provided. However, when I received the preliminary proof of the business card, the person who prepared it had made three big mistakes: 1. The paralegal's actual business card, that I had given to the employee in order to create the proof, does not have any cell phone number listed on it. However, on the proof, my own cell phone number was taken from my business card and put it into the proof for the paralegal's business card. 2. The paralegal's business card very clearly lists her correct job title: "Senior Paralegal". However, the proof that was prepared by Metro Printing Center listed her job title as "Attorney at Law". 3. The paralegal's actual business card lists "Fluent Russian" underneath her name and job title. However, on the proof, "Fluent Russian" was replaced with "French - Spanish". When I brought a printed copy of the proof into the store on a Friday afternoon, with my corrections written on it in red ink, and showed these errors to the owner of the store, this is what he said: "That's why we have a proof." What he said came across to me as dismissive and disrespectful. To me, it sounded like his basic message was "So what if we did a careless, sloppy job of preparing this proof. That's why we prepared it. So that after we made several careless errors you could spend your time correcting them for us. Therefore, you, the customer, have no right to complain about the quality of our work." He did not apologize to me for these errors. As I stood inside of his store, discussing these errors with him, I heard nothing from him that gave me the impression that he was sorry for what had happened. In addition, he told me that these errors on the proof would not be fixed that day, without bothering to tell me on what day the errors would be fixed. So, I had to ask him a follow-up question: by what day would these errors be fixed? He replied that he couldn't tell me yet. I then actually had to stand there and ask him yet another follow-up question: by when could he at least tell me how long it was going to take to correct these three errors. He told me that on Monday he could let me know how long it would take to fix the errors (but not necessarily that they would actually be fixed on Monday, even though it would presumably take all of five minutes for someone to fix these errors on their computer). He also stated that: 1. The proof had been sent to me for review more than 10 days ago. I don't understand how that fact made it O.K. to do such a sloppy, careless job of preparing the proof. 2. I hadn't paid his store anything yet for this work. My not yet having been invoiced for this work, and hence not yet having paid for it, did not make it O.K. to do such a sloppy, careless job of preparing this proof. While I was in his store, the owner did not apologize for what had happened. Instead, he told me, as another customer stood a few feet behind me and could hear everything he said to me, that if I was not pleased with the quality of his store's work, "You're welcome to take your business elsewhere." That is exactly what I did. I took my business elsewhere, to a competitor located a few miles away. In one day, this other printing store provided me with a flawless proof, without a single error on it, for the paralegal's new business cards. Four days later, the business cards were ready and I picked them up. They were perfect.

So, I found Communicate By Design (CBD) after having a couple of not-so-great, to disastrous…read moreencounters in our search for a go-to graphic designer. Turns out, they were a much better fit for our company than simply just for graphic design! CBD is a small company out of Sterling. But they aren't so small like a freelance graphic designer with no accountability who just disappears on you (yep that's happened to us!). They aren't so big that it takes 2 weeks to get a quote (yep, that's happened to us!). For our small business, they have been a great fit. The longest it took to get a quote which was our first experience with them involving multiple pieces was 2 days. Quite reasonable. Now that we've been working with them and just need one-offs, I usually get pricing that day or the next. The nice thing about them is that we came in with a brochure done by another designer and asked them to emulate it for the 2 other brochures we needed. And they did. We've given them other pieces where we've had a concept and asked them to stay with our concept...and they did! Whether or not they agreed with our direction they never said anything to us. It was so nice not to have to fight a designer with what we wanted. However, I will say, they did point out an improvement to the way we were using our trademark and we made the change based on their direction. Their graphic design work is quick too - we usually got edits back within a day. Here's a bonus tidbit to know if you need print work: Their printing costs are quite cheap and they work with local printers and know which ones excel at certain things for the best price. So, our folders were sent one place, brochures another...it varies based on which printer does the best/most reasonable work. However, if you have a printer you like to use, they will send it to whomever you like. They are local to our company so we can just pick up our projects when they are ready. Their offices are not wheelchair accessible, but they do have a fulfillment area and a tiny lobby (no receptionist) on the main floor if you need to stop by and pick up your stuff if you can't make it up the stairs. I didn't give them 5 stars yet because we haven't given them any work to just run with to see how their graphic design from a blank slate is (we've always had a concept). Oh, and one more thing...when you get your bill, its itemized so you see exactly how many hours and what was done for your project. Ours came in cheaper than our original quote - score!

From the owner: ANA*LITK is a DC Metro Area SWaM certified results-driven boutique marketing & branding firm with…read moreover 30 years of experience. We specialize in helping B2B businesses achieve their goals with data-driven creative marketing & award-winning branding.

Kayrell produces beautiful marketing items. They can coordinate everything from pens, mugs,…read moreapparel, and more. They meet deadlines and are always on top of orders.

From the owner: Design. Print. Mail. Promote. Simply Smart.read more

Very knowledgeable on products and the best type of printing to do on them. Have ordered 4-5 times…read morefrom them now due to their great turn around time

This company is absolutely terrific in production and turnaround. I've been working with this team…read morefor over 4 years and have had nothing but the best service imaginable! Highly recommend Reston Shirt & Graphic.

We have been working with Strategic Practical Thinking for three years and have had great success…read more Simon has really helped us to define our target market and vastly improved our messaging. In addition, he has helped us to identify the best ways to reach our prospects and how to measure return on investment for our marketing dollars. In addition to marketing, he has really helped us with business consulting. Its great to have him on our team!

From the owner: Make Your Revenue Goals a Reality with Ocean 5 Strategies…read more ~Website Design and Development ~Digital Marketing ~Inbound Marketing ~Email Nurture Campaigns ~HubSpot Marketing Automation ~Content Marketing ~Graphic Design