I recently had an issue that needs to be mentioned. I asked on two separate visits about the registration status of a vehicle I bought from a private party. The seller had already paid for almost a full year of tabs, and I wanted to confirm whether I needed to register it immediately or if transferring the title was enough. Both times I was told I didn't need to register yet and could just transfer the title. Unfortunately, that advice was incorrect. I ended up getting pulled over for "fraudulent" plates because the registration had been terminated the moment the title changed. I understand that it's ultimately the owner's responsibility to know the rules, but I specifically asked for guidance and relied on Donna's as an MVD service provider. The incorrect information led to an avoidable legal issue. I also noticed a one‑star review from October 19, 2021 describing a very similar situation -- quick service, but inaccurate guidance that caused problems later. My experience seems to reflect the same pattern. Donna's is fast and convenient, but customers should double‑check any advice related to title transfers and registration. Accurate information matters when it can lead to legal consequences. read more

Always quick friendly service here! We are able to get title and registration paperwork done here quickly when we buy and sell vehicles. This location cannot help with drivers license renewals. read more

Quick & easy service. Titled car and registered antique plate. In/out very fast. Polite and efficient service

Friendly Accurate Efficient Those are the words to describe Donna's I have been to Donna's several times, and each experience/visit/service has been excellent. Louise read more

Such quick and easy service! Great experience, was in and out in 10 minutes to switch a title and get registration for a camper trailer. Also took a pic of their posted hours for those who said they have weird hours. Will def use Donna's again! read more

Donna's Title Service - Hours... M-F 7am to 6pm, S 9am to 12pm - Registration Services Near Me - Tucson, Arizona

They are the best!!!!!!! Very friendly staff, short wait times and very knowledgeable. Thank you ladies for all your help.

Once again, I was able to do vehicle stuff in less than half an hour. It would have taken half a day at DMV. I remember that when I moved here from Cali, there was one thing they weren't authorized to do, but I don't even remember what that was. Other than that, they have access to your DMV records, and can do just about anything DMV can do. The difference is that they can do it in a friendly, efficient, and welcoming manner. They are not here to rip you off...their prices are clearly posted on the wall. I didn't catch the name of the person who helped me today, (who was fantastic) but my guess is that everyone they hire is capable, competent, and skilled at dealing with the general public. Yay! I know I would have walked out of DMV with my angry face, but here I am...after my brief visit to Donna's Title Service, wearing my happy face! read more

Excellent, excellent service. The employees are accommodating and professional. I can't recommend this place enough.

I'm in CA and needed to title something in AZ. These people could not have been more helpful. Told me what forms to get off the AZ DMV website. Filled them out and sent them in. Two days later they call me to collect the $79 for the title and their services!!! Holy Moly that's cheap!!! I would not hesitate to recommend this company to anyone looking to title in AZ. 6 stars if I could. read more

Always easy at Donnas title! Fast and friendly! Girls are willing to help and go above and beyond

I / we my family has used donnas title several times . Great fast service and one of the oldest title services in town. Time is valuable why sit at dmv? read more

8 months since i started an abandoned vehicle application for the title and going nowhere in the process. Took 4 months to get the application kicked back from the Abandoned Vehicle unit and then my resubmitted application with supplemental info got lost not once but TWICE. Abandoned vehicles unit has no record of my resubmitted application and Donna's Title did not retain the supplemental information i submitted through them that was requested by Abandoned Vehicles. 8 months! read more

We went to Donna's Tile & just walked in. We were able to get a title transfer, tags & registration including a parial refund on my tags from a previous vehicle all in less than 10 minutes. I highly recommend this place. read more

Donna's has been so helpful to me on more than one occasion. I highly recommend Donna's. Wonderful and friendly staff. Great knowledgeable service. And so convenient. read more

Great place! Super fast, friendly staff and they know what they're doing. Far better than the DMV.

Sure they are a TPA for the DMV and you're going to pay extra but well worth it. Stopped in yesterday and was in and out in less than 30 minutes. Staff friendly and professional. Super simple and easy. I'll definitely be back whenever I'm in need of DMV services. Thanks Donna's, you rock! read more

I usually live this place because it's convenient. Today I hate it. I scheduled an inspection for a bonded title and now have been stood up TWICE. And they don't show one shred of responsibility for it. read more

Here is my 1 star review Critical: Responsiveness I just found out I have been driving illegally for about 2 years because when my spouse passed away and I went to them to just change the title from his name to mine the 2 year registration that he had PAID DMV was no longer valid! But no one at Donna's said to me, you must re-register this car now or you will be driving unregistered. You might be like me and assume after changing the title to your name after a spouse dies like you are supposed to and because 2 years registration fees had been paid, nothing else to do. They should have advised me. I am lucky that my license tab sticker said expires Nov 2021 and I was never pulled over. No prior registration fees can be refunded at this late date either. I would never use them again. read more

It seems like they're never open. Doors locked randomly throughout the day, usually closed in the afternoon. Main phone number plays music without any information or IVR menu, then after a few minutes of waiting it drops you off in a voicemail mailbox. When you leave a voicemail nobody calls you back. The whole point of these types of services was to bypass the bad customer service at the DMV but these guys aren't any better read more

Hubby and I walked in at 9:30 as another couple was getting up to leave. We sat down gave her the sellers tile and the emissions pass form. The assistant did her thing told us to get it register too be $113. Well worth it and highly recommend if you don't wanna go to DMV read more

I hate to give 1 star but this place wasted my money, time, and gas. To start the staff were all very polite and friendly. The service was quick and cheap. The location is a bit hard to find in a nondescript shopping plaza that looks like it is dying. There were virtually no cars in the parking lot. My problem is I was given a copy of a title with a bank lien still labeled even though I clearly told staff I had paid off the car and had a notarized document from the bank to prove it . I assumed I had a title without that wording until I went to my insurer who pointed that out right away. I called back immediately to rectify this but staff who answered gave me rigamarole about standard procedure of printing duplicate without change in lien label although she could do that for another charge. It was clear there was no real intelligence at work here and no thoughtfulness at all as a business. There was absolutely no empathy or sympathy . Just " we can do that , just come back and pay us again." I spent a lot of time during rush hour to get the title in the first place. I doubt I could have made it back before closing and frankly I didn't want to after that type of response. This place is great if you are highly knowledgeable and know exactly what you want. If you're naive about these things like I am, then I highly recommend you avoid this place to avoid the headache and frustration. read more

Showed up this morning about 9 o'clock. Thought I give this place a try I just needed a title switched over in my name I was told since it HAD been raining their owner did not require them to do a level one inspection. Therefore they would not be able to help me. I mean the ground is wet so that is an excuse not to offer a service? Lol seriously? I won't be back.... read more

Donna's Title Service - Raining real hard here! - Registration Services Near Me - Tucson, Arizona

Awesome service. Was a bit busy but totally worth the wait considering it would've been 2 hours at the actual place. Definitely recommend.

I didn't want to wait in line at the DMV (who does?). So, I came here to handle some things for a new vehicle as well as end things from an old vehicle. They were very nice and professional. I was in and out in less than an hour. No wait. No hassle. It was a pleasant experience. I will come again in the future. read more

THE ABSOLUTE WORST CUSTOMER SERVICE EVER !! Went in to get plates for a truck recently bought... Was told that it could not be registered due to unpaid tickets with my license... Before I could even state that they've been paid , this big girl with glasses throws out an attitude and starts talking sh*t saying if I paid my tickets then it'd be easier. WHO IN THEIR RIGHT MIND WOULD TALK DOWN TO A CLIENT LIKE THAT !? The Owner Donna , just sat her old ass in the seat laughing not giving two shots about their customer service nor how their clients are being treated . NEVER WOULD I RECOMMEND THIS PLACE TO ANYONE.. SAVE YOUR FRUSTRATION AND JUST BARE THE WAIT AT THE DMV. read more

donnas title excellent to do business with, very efficient staff. so worth it,

Wow this place is so much better than the DMV. The DMV takes so long and then when you finally do get to the counter the women working there are absolutely rude and atrocious to deal with. I expected something similar at Donna's-- but was very pleasantly surprised. Everything was finished super fast. There was no crowd or long lines to wait in for several hours. The women were friendly and helpful. What a wonderful, absolutely painless process. And the price seemed reasonable. I'm not going back to DMV again if I don't have to. It's just not worth it to me. I'll keep going back here unless they give me a reason not to :-D read more

I have used Donna's for a number of years and found them to be quick, courteous,kind and knowledgeable!

I thought they would be busy on a Friday afternoon but I was seen immediately when I walked in at 3:00pm. I had to title and register 3 vehicles, one was from another state and two were purchased in AZ recently. The nice girl who helped me took care of everything quickly and also saved me some $$ in the process by explaining my options. It was cheaper than I expected and I was done with all three in about 30 minutes. I would have still been in line at the DMV if I had went there. The added fee is well worth the time and headache saved by skipping crowds and surly people at the AZ DOT office. read more

I have 5 stars because all the people there's it's superrrrrrrr nice , today its firt day here and definitely recommend!!!

All it took to convince me to run for the hills was simply calling in for help to get a salvage title. I called twice. Both times were met with a so-overwhelmingly bad attitude of 'you are bothering me.' Get a grip 'Donna'. There are plenty of other resources out there. Could've had a customer. read more

I have used Donna's several times and have been happy with their service. Certainly worth paying a few bucks more than going to the dmv just to wait forever and deal with their shenanigans. I will continue to use and recommend Donna's title service to friends and family. read more

Every time I've bought a car, I've come to Donna's Auto License and Title Service. My dad recommended it and took me here to get plates and a title immediately for my first vehicle, and I have returned many times (I go through cars like some people go through chocolate). Each time I go, I am greeted professionally and promptly and get hooked up and at a reasonable cost. It saves a trip to the DMV and is fast and easy and painless. If I get another vehicle, I'll be at Donna's! read more

Went four times to office got different information each time and none of it was ever correct Went to mvd once got my motorcycle title and registration first time without any problems read more

Absolutely painless process at Donna's. Went in to get title transferred, registration and plates, in and out in 15 or less. Awesome experience. Thanks for your help. read more

We have used Donna's Auto License & Title Service twice now and on both occasions the service has been fantastic!