Great customer service ! Variety of services offered there …read more They value their customers and offer great quality service

Excellent, knowledgeable, & prompt service! I moved from another state & my registration was going…read moreto expire . They were able to help me right away & relieved my stress level immediately.

Impressive. Both of us renewed our ADL within 20 minutes. Great teamwork. Professional and…read morepersonal presentation. Highly recommend this business. Thank you for your congruent perception. J&J.

Why go through the stress & wait at the Arizona department of motor vehicle when you may choose to…read morepay a nominal fee (s) for the same services ? Authorized by state of Arizona title's, replacements , transfers ,drivers license, id's , can all be done legally and quickly here. I've been using this location for the past 10 years or more with stress free service ;including drivers license renewal for the new Arizona requirements. Fast , courteous , professional service every visit . They have become more popular as on recent visit you must check in ,get number if needed , my wait Wednesday was 5-1O minutes only . Call for fees & or call first to see how busy ! What a stressless relief is this service ! Se corner speedway & Kolb in mall next to Arby's across s from mesquite valley nursery .

I recently had an issue that needs to be mentioned. I asked on two separate visits about the…read moreregistration status of a vehicle I bought from a private party. The seller had already paid for almost a full year of tabs, and I wanted to confirm whether I needed to register it immediately or if transferring the title was enough. Both times I was told I didn't need to register yet and could just transfer the title. Unfortunately, that advice was incorrect. I ended up getting pulled over for "fraudulent" plates because the registration had been terminated the moment the title changed. I understand that it's ultimately the owner's responsibility to know the rules, but I specifically asked for guidance and relied on Donna's as an MVD service provider. The incorrect information led to an avoidable legal issue. I also noticed a one‑star review from October 19, 2021 describing a very similar situation -- quick service, but inaccurate guidance that caused problems later. My experience seems to reflect the same pattern. Donna's is fast and convenient, but customers should double‑check any advice related to title transfers and registration. Accurate information matters when it can lead to legal consequences.

Always quick friendly service here! We are able to get title and registration paperwork done here…read morequickly when we buy and sell vehicles. This location cannot help with drivers license renewals.

This is probably the best option to skip the line for motor vehicle. If you need to renew your…read moreregistration or obtain another license plate a 3rd party vendor will save you a lot of time. There is a small service fee attached to the transaction but I was in and out in less than 5 minutes. They typically have 2 - 3 windows available and never a wait. Plus the DMV is closed holidays - wheras this location is closed on Thanksgiving and Christmas.

From the owner: We provide vehicle services for individuals, dealers, and fleets in a professional manner that is…read morealways convenient for our customers. When you visit 12th Ave & Ajo Motor Vehicle Service, you can forget waiting in line for hours to get simple MVD pro

The clerk helped me and saved me money. I was putting my car in my trust and gave very good…read moreadvice. Thank You

Fast and very polite and nice people. In-N-Out in about 15 minutes with all transactions completed.read more

If you're headed to MVD then Stocker drive is best. But if you're going to the Emissions Testing…read morefacility that entrance is now on the east side, so it's best to come in from Sarnoff rather than Stocker (see pic of new entry route). Staff here is always pleasant and the lines move reasonably fast. Pro Tip: on the main website you can access a live camera feed pointing at each of the three Tucson emissions centers' vehicle lines. Lunchtimes are often the worst and anytime during the last week of each month tends to be more crowded too.

As walk-ins registering a car, we expected a long, stressful visit. Instead, Angel and Bill made it…read morethe best DMV experience we've had. As new residents, we felt supported, welcomed, and informed. We left confident and excited to start this new chapter.

I sold a car to a friend today. Instead of going to the Arizona Motor Vehicle Department office, we…read moretook care of business here. They do charge a $25 convenience fee, but there was no wait, so we got in and out quickly. They even lent us a screwdriver to remove the old license plate.

I arrived at the place and went in the door at 8:31 because the sign said that they were open at…read more8:30. The gray haired lady with the glasses sitting at the front counter right away barked at me and said you're going to have to wait my computer's not ready yet. I said okay no problem did you want me to take a seat no she says! She then said what can I do for you. I told her I had moved here from Montana and misplaced my title right away she said what you're going to have to reach out to Montana. This lady was so rude and unprofessional I have never in my life ever been treated like this not even by My own worst enemy this lady should not be working with the public if she has this kind of unprofessional people skills it's ridiculous whoever the owner is needs to check into this. And then ask her if there was a way I can get some sort of a permit for my car while I'm either trying to find my title or replace my title and she said yeah I can give you a 3-day or a 30 day I explained to her that that wasn't much time even 30 days all you need to get online she said figure it out! Know when you look on the internet and look this up it says that they can offer you a 90 temp tag if you lost or need to replace your title that option was not given to me. And well the way the lady was already treating me I didn't feel that I wanted to argue with her one bit she talked down to me like I was dirt on the ground or a dog! I don't know what her problem is maybe she didn't like the fact I had earrings in my ears or that I was a fat man I have no idea. If she don't like her job perhaps maybe she should retire! I was being as polite as I possibly could to this lady I was not rude to her whatsoever and to be treated like a humanly is just wrong on every aspect!!! At the end she says see you in 30 days yeah I'm telling you what that'll never happen you have lost my business as a customer. I will always remember the unprofessionalism that was spewed to me at your location. And hopefully if the owner or the manager is reading this I want to thank you in advance for this service that I never received and have a great day!! And to be honest if I could give her a quarter of a star I would have!!!!! Enjoy the sunshine!!!!

Honestly, best DMV experience so far. Made an appointment online and had several options to choose…read morefrom. Came in early and was seen in about 5 minutes or so. Just needed a drivers license name change, the process was quick. Space itself is large and seems to have many people working. The walk-in line seemed to be moving at a decent pace.

Unfortunately a trip to the MVD isn't something anyone really looks forward too already because we…read moreexcept the space to be 'stale'. I traveled to the south MVD here in Tucson on Broadmont to handle some 'adult life western world' things. The bathrooms were decent. It's distasteful and I can't see why it's so difficult of a thing to remove the mirrors and other things but not clean up the walls or at least make it look nicer. They really just let things look bad. Scan your ID , or schedule an appointment online ahead of time, but either way you'll hop in a line. There are no chairs except for handicap individuals. Plenty of room for chairs IMO! I was very happy with the person who helped me. She was so attentive, clear, listened and helped. Thank goodness for a good human interaction! Would I recommend this place? Well ya, if you gotta handle things. But I'm not sure what the other places are like in comparison. I didn't take too many pics because it was pretty busy.

They charged for a full year of registration before they would allow me to transfer a vehicle title…read moreto my son's girlfriend. Then charged her for another year despite everything being paid for at the same time. The amounts charged do not reflect prices on their wall. Everything is very obtuse. Avoid this place if at all possible

From the owner: We provide vehicle services for individuals, dealers, and fleets in a professional manner that is…read morealways convenient for our customers. When you visit 12th Ave & Ajo Motor Vehicle Service, you can forget waiting in line for hours to get simple MVD procedures completed

What have I been doing all these years going to the MVD?! I recently discovered this third party…read morebusiness and wow! Never going anywhere else. I walked in without an appointment, was immediately greeted, put in line, and taken care of after less than 10 minutes of waiting. To switch over a title and registration it took about a half an hour, so in total I was in there less than 45 minutes. Extremely impressive. On top of being timely, the building is nice. The employees are kind and interested. Both employees I spoke to offered their heartfelt condolences. Just everything about the whole experience was 5 million times better than the MVD. There is a service fee--I think it was $35, but it was worth every penny. I'll be coming here exclusively from now on for all of my MVD related business.

How about updating your website with current business hours and requirements for obtaining or…read morerenewing your Drivers licenses? Website said open at 8:30, arrived at 8:35 to find note on the door that hours on Monday are 9-5. Driver licenses only by appointment. I used to use this business routinely, but actually AZ DMV was far more efficient.