We had the same experience as some other posts. We worked with the ladies at the front of the…read morehouse. We decided on flooring but they needed to send someone to check the subfloor etc. The (I believe owner came out), and started whining how the subfloor was not ready and there would be extra cost. Our builder was there and I was away on business. My wife called me and I had to step out of a function to talk to this guy. I told him we would take care of the subfloor to meet his specs. I spoke to my contractor and within an hour we had a plan. The unprofessional behavior was uncalled for and in the end, when they came out to tile, the subfloor was perfect. I won't use this place again.

The owner's attitude encouraged me to write this review…read more There is a lot to like. The sales people are pretty good and the product is pretty good. The price is probably middle to high. The office staff were good to work with, and the crew showed up on time. They were as good as I could hope. This was an important job to me, and they were helpful in many ways. They were all likable and friendly people until things went poorly. Then, it *was* done correctly, to spec, as you no doubt told them, and that is how it is just going to be, sir. (except they don't say sir). A couple of things to look out for. they use contractors, not employees to install the floor. more availability, less responsibility. they drop off the floor partly because they are not installing the floor, a contractor is. The quote was slightly padded. First check what needs to be done, there might be stuff on the quote that is just padding. Afterwards, check what was supposed to be done was done. Get another quote. So, you might go elsewhere. The front end is good, but the back end (final floor) is not ideal but probably an average job. An average floor might be good enough for you. It will have to be good enough for me. I will look down on this floor and Peck's work for a long time.

My wife and I just replaced the Carpet in our Condo and we chose CRW. We initially met with Jacobe…read moreand he did a great job going over the different products they offered and the pros and cons of each product. He then came out to our Condo to verify measurements and to make sure we liked the carpet we had chosen in the store. Michael was an excellent Installer and took very good care of our furniture while doing an amazing job installing the carpet. Everything happened on time and as promised. I would highly recommend CRW for all of your carpet/flooring needs. Thank you for a great job!! Eric & Mandie

Great People to work with! Huge inventory you won't be disappointed…read more The name is a bit misleading because they will get you just about anything.

Phil got back to me right away, and followed through. He and his team did an excellent job - they…read moreare pros! The job was quick, and the floor looks terrific. Great value.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

It's the details that matter. We needed to replace our hardwood floors with something different…read more We worked closely with Glen to determine what the right product and the right quality level was for our family's needs. Glen and the installer team was easy to work with and very communicative. Most importantly to me as someone who owns an older home, they had solutions for addressing each of the minor issues that come up when the existing floors & walls are neither straight nor level. I love the warranty on the products we picked and think that it's a strong value for the price we paid.

Whatever you do, DO NOT use these people to install your floors. We were completely upsold to a…read moreterrible product that was much more expensive. The first installation was a disaster- installing new vinyl flooring right over a bulging threshold because they were too lazy to remove it, major areas missed or flooring just laying on top and not glued down. It took months for the team to come back to fix these problems because we were told the product was on back order- only to find out from the distributor that they had product the entire time. Now there are major problems with the second installation...apparently a moisture issue that no one bothered to warn us about or mitigate before we paid thousand of dollars. Now we are left with a non-functional floor, out thousands of dollars and Glen has completely ghosted us. He told us originally that the "job is not done until you are satisfied", but he bolted when we said it needs to be fixed or we need to get a partial refund. Total scam. Save yourself!

I had my carpet cleaned. by LoftusI have a dog , so you know why i needed it cleaned well. They…read moredid a great job and I would definitely recommend them. Bernadette Golas

The first time I used any carpet company, it was one that is always advertising on TV that you can…read moreget 50% off if you call today. Their materials were bad, the workmanship was bad, they only did some of the work I contracted for, and I had to threaten to take them to court before they offered a settlement. As part of the settlement, I had to sign a non-disclosure agreement, so I can't mention their name. Loftus was a wonderful company to do business with. I have used them twice and will use them again in the future. Jess was great to work with. This time, I had 3 rooms of new carpet, one repair where a dog had ripped up and shredded a seam, and a bunch of cleaning of existing carpets. The new carpet was high quality, and installed perfectly. The repair was so good that it is impossible to know that there was ever a problem. The cleaning turned out better than I expected. All of the workmen were super polite and did excellent work. You might save a few bucks with one of the national discounters, but in the end you will wish you had gone with someone like Loftus.

If you are looking for a tile professional who is not only a "nice guy" but also is a real…read moreperfectionist and knows his craft, Cleiton of Mayflower Tile is who you want for your next project. This past year, we did an addition to our home that included a new master bathroom,and renovated two existing bathrooms, adding a large walk-in shower to a guest powder room. Lots of questions back and forth to understand the scope and walk through the request for heated tile floors. His prep-work of the space is great; and the finished products were fantastic. He also made good suggestions that helped in a better execution of the project. Mayflower provides a good value for the project owner...he is realistic in how long things will take and doesn't over-promise. Not the least expensive and also not the most. Also, willing to work weekends...a plus!

From the owner: Mayflower Tile offers the best tile services in Massachusetts read more

I had almost given up trying to get help with our shower grouting project using the two most…read morepopular "Advisory/List" Services and their in-app chat service that never worked and people that never called back or could not keep appointments. Bob was highly recommended to us by a local Carpentry Company owner. Bob called me back within hours and he made time to see me within days to look at the project on a Saturday morning. Got a quote on the spot after a thorough explanation of the services offered and the pricing structures. We received follow up quickly when the materials were ordered and a timeframe for him to receive them. The project involved a very nice shower that was added to a bedroom closet for lack of other options as we gave an ailing family member two of our three bedrooms. The shower area was a combination of tile, a Corian rail and seat and the glass doors, grab bars and fixtures. The previous work was a combination for grout and calking that did not last to long and Bob called me with midstream recommendations that I accepted and was glad I did. During the job my wife asked Bob questions about another area of the house and granite care issues we had been having for years and he was happy to explain what the cause of the issues were and how to correct them if we want to try doing it ourselves. Bob also corrected some sealer problems that we had on the tiled floor shower area and did not charge us extra for that. The shower looks better than new and it looks so good we will be inviting Bob back to help with a whirlpool tub and shower re-grouting in the real bathroom adjacent to the shower in a closet. We recommend Bob with no reservations and hope this review helps others in their search for a highly skilled courteous and professional expert in his field Alfred and Mary Plymouth MA

Bob Kellar just worked on our bathroom tiles which were a mess and he did a beautiful job. They…read morewere quite old, worn and now they look better than new. Bob is one of the best people we have ever hired. He's reliable, on time, smart and a perfectionist. Bob likes a challenge, won't let you down and he sees the job through. He's an excellent problem solver. You will not be disppointed. I would not hesitate to hire Bob Kellar for any job. We were very lucky to find him. And like the person said before us ...... he exceeded our expectations. Thank you. Bob. The Wengers, Duxbury, MA

I have them in once a year to revive my basement carpet. It keeps the space bright and fresh and…read morehas been well worth the investment.

-Jennifer, Matt, and their team are absolutely the best!!…read more - We have used them exclusively for 11 years & wouldn't ever consider anyone else. - Family owned, polite , professional, timely,reliable, punctual service in any aspect of cleaning your home. they are simply the best! Peter & Mary Cullinan

Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

Max and his team were extremely helpful and informative. I was able to get an in-home estimate…read morequickly to refinish the floors and I could tell he was invested in his work by the way he took his time analyzing the floors. He ended up saving me a significant amount of money compared to other estimates by offering maintanance options since my floors were already in good condition. He took the time to teach me how to keep the floors in good shape with specific cleaning products which was very helpful as a first time homeowner. He and his team finished the project in a day and he even came back the next day to walk through the house with me in case I had any questions or concerns. Ultimately a very pleasant experience! Would recommend.

Nice selection of rugs, a variety of colors, great customer service and convenient to the Highway 24read more

superior craftsmanship great customer service and super friendly. I would 110% recommend!read more