1. Don’s Floor Specialist

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    East Walpole, MA

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    Don’s Floor Specialist

    5.0 (3 reviews)
    Open • 7:00 am - 7:00 pm

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    5 years ago

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    11 years ago

    Amazing job on my floors. Don was great and took great care in making the floors look perfect. Could not be happier

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    8 years ago

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    BM Flooring - BM Flooring's installation of Bellawood Maple Select 5.25"

    BM Flooring

    (17 reviews)

    The owner of the company, Thiago got back to me and was very apologetic for the lack of response…read morefrom his office staff. He has come back out to my house and redid the complaint that I had and gave me a $100.00 cash for the missing product. I am very happy with the floor installation.

    I followed up on the email I sent to BM Flooring on 12/02, and finally got a response on 12/26…read more That e-mail read "We never agreed to a full replacement for board placement you were not happy with, that was a promise made by LL Flooring not our company.  When LL went into bankruptcy this case was closed and warranties voided." I have texts with BM Flooring where they're setting expectations with me that scheduling was happening. Last text I got is that they were "working on new dates" after blowing off the first proposed date. I asked several times in these texts if LL's closure was going to effect the install, and asked for assurance the install would happen, and they completely ignored it. Then 2 months later of getting zero communication from them, they now tell me they're washing their hands of it because they don't have to answer to LL Flooring anymore. This company doesn't stand by their quality. They don't stand by the customer. They have no problem burning you thousands of dollars. They have no problem avoiding communication with you for months and setting false expectations. These floors were agreed on to get replaced under a signed warranty agreement because they failed inspection and failed manufacture installation guidelines, and BM feels they can just blow it off after stringing me along because LL isn't around anymore to hold them accountable to fix their own mistakes. Unbelievable.

    Luxe Flooring - Oil based natural on white oak herringbone

    Luxe Flooring

    (25 reviews)

    Firstly, Max is awesome. Communicative, pleasant, polite, prompt, professional. We loved working…read morewith him. His team were also very helpful and very nice. Everyone worked hard - from the time they walked in until the time they left. The quote was great and inside the budget we'd allowed and we got a ton more than we expected - broken boards replaced, boards that had been replaced with the wrong wood were removed and redone with the correct, matching wood, a couple of boards that didn't lay completely flat were repaired, and so on. But the finished floors were the star of the show! The floors look new. Not repaired, not improved - NEW. We have a long house, and you can see a huge expanse of wooden flooring from one end to the other, and the effect is now gorgeous. We are entirely happy and we got exactly what we'd hoped for. We recommend Max and Luxe Flooring 100% and would use them without hesitation on any further refinishing projects.

    Max and his team were extremely helpful and informative. I was able to get an in-home estimate…read morequickly to refinish the floors and I could tell he was invested in his work by the way he took his time analyzing the floors. He ended up saving me a significant amount of money compared to other estimates by offering maintanance options since my floors were already in good condition. He took the time to teach me how to keep the floors in good shape with specific cleaning products which was very helpful as a first time homeowner. He and his team finished the project in a day and he even came back the next day to walk through the house with me in case I had any questions or concerns. Ultimately a very pleasant experience! Would recommend.

    Don’s Floor Specialist - flooring - Updated October 2026

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