My boyfriend and I were staying at a nearby hotel and ordered Danatos for late night delivery; it was one of the only places that was still open in the area. Although the pizza took about an hour to arrive, it was fresh/hot and delicious. You also can't beat the price; $15.28 for a 12 inch thick crust pepperoni pizza and a 6 piece order of break sticks (plus $3.25 for the delivery charge). I took one star off because it did take a while to arrive and they forgot the dressing for the bread sticks. I do realize we placed the order late though and within 40 minutes of them closing down for the night, so I am giving them a little leeway for that. Overall, solid choice for your late night pizza craving. read more

This is an Ohio favorite for me and go to for when I come into town. I love thin crust and i love the square slices. It's not for everyone but i like the crunch. Can't go wrong with pepperoni. My daughter loves supreme. My favorites are always white sauce pizzas. They do have hand tossed and regular crust options if thin crust is not your thing. I also love the fact that they now have cauliflower crusts. I just wish they posted the ingredients. But i have not found any pizza place that does. Smh...if you're ever near a Donatos and a pizza lover, give it a try. read more

Decided to give another try after a few months of not ordering due to poor service, food quality, and repeated mistakes with order accuracy. Submitted feedback to customer service this time - unlikely to return read more

Donatos Pizza - This was the 'Very Vegy' sub that was ordered - supposedly with the extra cheese we paid for... - Pizza Near Me - Columbus, Ohio

I had a bad experience and they made for what they did wrong last time this order was correct hot and fast the person at the register was nice read more

Donatos Pizza - a pepperoni pizza in a box - Pizza Near Me - Columbus, Ohio

Terrible service. Pizza was 2 hours late. Obviously it was cold and had to be reheated. DO NOT order delivery from Donatos Hilliard Rome. Extremely disappointed read more

I ordered 4 subs through the Donato's website to be delivered. What wad delivered was two pizzas. I called the Donato's store in Millrun and Robert informed me, without any real concern, deliveries were through DOOR Dash and I needed to contact them for a refund. Dealing with DOOR Dash took about a half an huor, but i did get a credit. P.S. The pizzas sucked. read more

Ordered a pizza today and it must have came right out of oven and into box (which normally I wouldn't complain) but it didn't have time to settle and it had too much sauce. Well by the time it arrived to me the whole pizza slide and so did the toppings. Couldn't even see where the pizza was cut! Sat on hold over 10 mins to speak to store but couldn't wait any longer read more

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We ordered online for a 4:30 delivery. At approximately 4:30 we got a notification that our order would be delivered at 4:56 by Doodash. When our food arrived at 5:00 it was barely lukewarm. I'm not sure if it was the door dash driver's fault or Donatos. Of course, we had already added a tip to our order so no recourse there anyway. I will never order from this store again unless I can pick it up personally. Sadly disappointed in all parties. read more

First, it's pretty hard to actually make pizza taste bad. Theirs isn't bad, but it's far from good compared to the other options you have in Columbus. I can't figure out why this place is loved so much in Columbus. Every ingredient tastes like it came out of a can. I've never bought it myself, but people at work always buy this for whatever reason. I can say, however, I will never buy it. read more

The cauliflower pizza was good but should be advertised as a personal pan. It's much smaller than any other gluten-free pizza that I've had from any other restaurant read more

Pizza is absolute TRASH! It tastes like they took the cheapest most off brand canned spaghetti sauce, and poured a nice 44 OZ can all over my medium pizza! They really want you to taste that metallic in the sauce.. mmmmmm mmmmm, NOT!! Now ask me about the hot chicken dry rub chicken wings. Well that's why they got 2 stars BROTHERS AND SISTERS! Wings were absolutely BUSSIN' !!! I was so sad to see them go . read more

The service last night was great! Very attentive & kind. Food was accurate & amazing as always & took no time at all. Definitely a very good Donatos!!! read more

I have lived in California for the past 3 years, and I was never a huge Donatos fan, but for some reason I have been craving it for a few months since I've been back. Maybe it's their commercials. I ordered a sausage and onion pizza, and it was really tasty. The crust was great. I tried a lot of pizza out I. California, and I never found anything that great. I'm not saying this is the greatest, but it's pretty good pizza. My delivery time was even like 10 minutes early. read more

I asked for extra sauce under cheese. When I got my food it was cold the pizza sauce was on top and it made me sick! I spoke to Alex and he told me oh well that's how they make the pizza and refused to send another pizza out or refund my money for the pizza! He was rude disrespectful and not helpful I spend $48 dollars to be talk to treated like trash and didn't get what I ordered. I am so unhappy read more

Donatos Pizza - Pizza Near Me - Columbus, Ohio

Yes it's a chain, but for a quick meal it's a good place to go. It's clean (definite plus), has a good amount of seating even for big parties, awesome service, plenty of options, and decent prices. The service is exceptional for a fast food joint. Great for our kids! There is outdoor seating and plenty of parking. Don't expect a gourmet pizza parlor, it's a place to grab a quick bite and bring the kids. read more

Will NEVER EVER BUY shit from them again. Received garlic bread that was not done. Was told I'd get free on next order. Called to order and they have no record. They want to argue about it. They just lost a customer. read more

Had never been to this location, went in after work because it was close to where I needed to be later - figured I'd have a quick dinner and go on to other plans. Was surprised when asked "dine in or carry out" to be told to go have a seat, that someone would be with me in a minute. Apparently they are set up for table service. And apparently no one has told the staff that - every empty table was dirty, and although nearly a dozen other patrons came and went with their carry-out orders, no one came around to take my order. After more than 10 minutes, during which none of the staff even seemed to notice that I was sitting there, I left and found someplace else to eat. On occasion I have eaten at other Donato's locations, and even the somewhat sketchy one closest to my house has better service than this place. I hope that the chain does NOT try this idea at other locations - putting in an order at the counter and having it brought to your table seems to work just fine elsewhere, and considerably better than this. read more

It's Donato's, so it's good. But when you advertise pepperoni all over the pizza, for goodness sakes, put it all over the pizza.

Excellent pepperoni pizza. Love the dessert pizzas too. The apple timpani is a great substitute when you can't have "MOM'S" apple pie. Convenient to order online and drive up window for pickup. and the BIG DON sub - yeah, it's all that! read more

Had late night pizza. Pepperoni individual pizza and margarita pizza were both delicious, but not very filling. Awesome sauce, quality cheese and tomatoes, and convenient online ordering. Would love to see expansion to Michigan! read more

Currently October 2017 have gotten good delivery pizza from this location they are busy. So delivery time has always been around 1 hour plus for this area which is average for the area. Their app works better than most to order. We like the $4.00 real wings deal. read more

Came here for a late night meal. The family and had a pepperoni pizza and some cheesy bread. It was fantastic. When I get back home I'll be looking to get this again. Sauce is good and cheesy bread was phenomenal. read more

Always great service. And always great food. Most recently I received the wrong pizza on my delivery order. I called in and they were very apologetic and had me a new pizza in the oven and out to me in no time. Mistakes happen it's all in how you fix them. And this store did a great job. read more

Wanted something light and a side salad. Was very pleasantly surprised. I am not a fan of thin crust at all! Most takes like saltine crackers. Dry and tasteless. However, Donatos was flavorful and sweet. Very tasty! Had the Chicken Bruschetta and it was really good. And just what I wanted. Would eat there again. read more

It's a great place. For first time here and I like it. I come over because the BOSS UNDER COVER :) . read more

We just visited there and none of the tables were clean and there was a huge leak. The people were slow and too lazy to clean the table and when I talked to the manager, he came up with an excuse and when he finally told a worker to clean up the tables, he just threw off the dirt of half of the tables onto the floor. It was just a horrible experience. read more

I have eaten here for years. Their pizza (specifically the hand tossed) is my favorite next to hound dogs. My top pizza here is either the serious meat or mariachi. You can pretty much mix and match any toppings they have available though and they don't gripe the way others places do. read more

The pizza is usually ok, but the ordering process and the customer service at this location stinks. Many offers are only available online and the web site is the worst out there. I have ordered one kind of crust and gotten another. One time there were three vehicles waiting for re-made orders because the confirmed web order was transmitted to the store incorrectly. The last time we ordered was for a party and one pie was completely different from what I entered. When I called to complain the "manager" stated they made what they were supposed to when my complaint was that the problem was the disconnect with the web site. So. . . . basically too bad! read more

Ordered by phone and picked up. Didn't give credit card info. The guy who answered had the best customer service I have ever gotten from all Donatos. In the last two months I have dealt with rude customer service. THANK YOU for making my night!!! Not sure of name of guy who answered phone. Time was at 5:45 pm. Thank you!!! read more