6-6-26 visiting from out of town Ordered delivery from this store at 10:54pm to Hotel less than 2 miles Away at this store 3489 N High St, Columbus, OH 43214 Ali was the delivery driver And over an hour later comes with just a pizza and no receipt or 2 liter I called the store back they said they forgot it So I said take it off I'll just pay pizza So my bill went from $29 to $25 So I had $40 and asked the driver for change He said he didn't bring any Money So I found two more dollars and said it's all I got I'm not tipping $15 He just looked at me and said no and took pizza back I called the store and the guy I talked to said sorry But nothing else I realize mistakes happen But this situation was a bad example of your brand Terrible in all aspects Please beware when patronizing this establishment read more

We placed an online order for pickup and the turnaround time was fast! We grabbed a Classic Trio pizza on hand tossed crust, a meatball sub, an Italian side salad, a side of garlic breadsticks, fudge brownie, triple chocolate chunk cookie, and peanut butter frosted chocolate cookie. The brownie and cookies were packaged Cheryl's brand, and very good. The pizza, sub, and breadsticks were all nice and hot at pick up and tasted great. Everything was well packaged for carry out, which was fast and easy. read more

Donatos Pizza - Meatball Sub - Pizza Near Me - Columbus, Ohio

Excellent pizza at a great price. They do a fantastic veggie pizza- they do not skimp on toppings! Delivery is very quick also. I

Great pizza! Hot and fresh, ordered online and pizza was on time. Free parking too so that's a hug win with this location

Service was fast and our dinners were hot fresh and delicious. Perfect for before our walking tour f this nice area in Dublin Ohio. I got the spicy cauliflower crust pizza and it is so good! read more

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Coming back to Columbus, I had to get a Big Don sub sandwich. Love the sub better I do the pizza. It's the way an Italian Sub should taste. The bread is toasted right and never too hard. Good flavor from the meats and banana peppers. read more

I've been ordering Big Don Subs for years . I ordered 3 tonight and they are a huge disappointment. I don't know what has changed but it was dry and the bread is not toasted nicely. It hardly had any meat on it. When I've had these in the past they are juicy and are dripping with Italian dressing....not these. This is not the first time it's been like this but it's my first review on them! Won't order again! read more

Not a bad place but it is hit or miss. It's been pretty nice lately but I'm still not happy about the lack of cheese and how my pizza crust comes out burnt in places. This happens quite often and I was hoping it would be taken care of by now. In college I managed a Donatos and I recall the pizza oven needing cleaning and recalibrating perhaps. I don't know but please take care of it. I love the salads! Definitely not enough dressing packets for the full sized. It's the same amount as the regular side salad. That is not cool. The cashiers are usually friendly and process the transaction quite fast and correctly. It is very clean inside and smells like a clean, pizza joint should smell like. I would recommend once I visit again and get a pizza that isn't burnt. read more

Donatos Pizza - Sign above counter - Pizza Near Me - Columbus, Ohio

Sad experience with dry meatballs and unmelted cheese. No napkins or forks either. Usually appreciate thereCovid service but today was a let down. Employees are very polite and nice. Update: Gave them another chance. Got a calzone but there was about two inches of dry tasteless crust. The end pieces had less than a teaspoon of filling. No cheese, butter/sauce, fillings anywhere outside the middle bottoms. Still no napkins or any supplies for take out. read more

Donatos Pizza - meatballs and sauce in a foil container - Pizza Near Me - Columbus, Ohio

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I really like that this place offer is plant-based pepperoni, but they don't offer vegan cheese. They should be standard as there are plenty of vegans and people who are lactose intolerant. They offer a coupon through Yelp so make sure to check in and utilize it. read more

Fast and tasty, with great variety of pizza options that are perfect for sharing with our family and friends. Staff is always great too!

UPDATE: I just read this: https://www.reddit.com/r/Columbus/comments/zjza1j/donatos_using_door_dash/ So you're not necessarily getting the local store experience out of delivery orders? I also took note of one commentor who said, "Donatos also outsourced the call in order feature." That is, you're not talking to the store when you call in. All of this puts my experience into better perspective. read more

This is a tricky review. The pizza is 90% of the time perfect, but I think due to staff shortages or maybe training we've been getting burnt crusts lately. We always order one of the gluten-free crusts and they are delicious. By no means is this a gluten-free kitchen so be aware of that. We also enjoy getting their salads as they are large and we can share one. read more

Don't go here. They ripped me off. I ordered through grubhub, and paid 50 bucks. They delivered 4 hours before I had put on the order, so I refused it. They still charged me the 50 bucks, and then charged me again after I called and brought the same two cold pizzas 4 hours later. So I paid 100 bucks for 2 pizzas that were cold because they screwed up the order... Furthermore, shortly after I gave my credit card number over the phone, I had a fraudulent charge on my card from a grocery store an hour away. Really disappointed in Donatos. read more

Pizza and subs are coming out with burnt spots. This has happened multiple times over the last few months. If you are doing pickup, you might want to choose a different location. read more

Rarely crowded when I stop in so I imagine most of their business is done through carryout and not dine-in. Service is always good. People are friendly and aren't going through the motions. Food is always good. It's served at the correct temperature. What I like about this location is even though it's a chain it's very much involved with the community. They are always sponsors of local events and hold several promotions throughout the year with proceeds going to schools and other local organizations. read more

Parting is such sweet sorrow! It's simply blasphemous that Donato's does not exist in San Diego! Is it the thin crust, the simply delicious sauce, or the greasy pepperoni that is what I so love? I'm convinced that they sprinkle crack onto their crust because yes, IT'S THAT GOOD!! If you want health food, don't go here. Mmmm...I'll definitely be hitting up this pizza joint the next time I'm in Ohio... read more

We had an awesome time here. Shout out to Kelli for taking care of us like family. Kudos to her colleagues for the pizza that we had. It did hit the spot! No doubt we'll be coming back here. Donatos Clintonville Rocks! read more

Donatos Pizza - Pizza Near Me - Columbus, Ohio

This place (and all other Donatos locations) have home seriously downhill the last year or so. Since they no longer want to pay employees to deliver pizza, they outsource it to Door dash, so every time I've ordered delivery in the last year it's arrived at least 90 minutes to 2 hours late, and obviously extremely cold. Tonight I decided to order and pick it up. I've been waiting inside now for 28 minutes and I'm still waiting on my food. The 3 employees who are here are clearly working their butts off, but man I hope this entire corporation goes bankrupt if this is how they think it makes sense for them to staff a restaurant. AVOID AT ALL COSTS read more

When i picked up my pizza, I called the number, that was posted outside, for them to bring it to your car because of COVID. The person said theyd bring it out the next chance they got.. i sat there for about ten minutes watching people come and go, picking up their pizzas. Whatever, they forgot, they're busy.. not a big deal. But when i got it home and took my first bite it was apparent that it wasn't cooked all the way through. It was doughy. Probably won't be going back to this locatiob. read more

The Italian sub that I ordered wasskimpy at best all bread and no filling. Really not very good at all and the boneless wings were gross.

I do like Donatos - I feel like I have to apologize for that because I have scads of foodie-pizza-freaks for friends. But I DO like it! I love the thin crust - and the best specialty pizza, hands-down, is the Hawaiian. So. Good. Cinnamon and Pineapple? Fuggetaboutit. This location is small, but when I order for delivery, it's always fast and organized, and they rarely make mistakes with orders (which is more than I can say for some other hometown favorites). I'll keep eating here! :) read more

Best pizza in Columbus, bar none. I can't believe people who don't love this place, but a supreme pizza from Donato's is one of my guilty pleasures when I come home to visit. The Big Don subs are also to-die-for... if you have an appetite get a sub AND a personal pizza (heh). Can't ever go wrong with Donato's. Certainly a Columbus institution. read more

The interior of this location is tiny! There is very little parking, and it takes a while to get your food, even if you order a sandwich, like I did. The food is a bit of a saving grace, because Donatos does have good pizza and subs. I have to be in the mood for it, but at times, I love that thin crust pizza. And back when I ate meat, their pepperoni pies were one of my favorites. That can be said of any Donatos though, and if you're eating in, the Short North or Campus locations are both far nicer. read more

Worst pizza ever. The thicker crust pizzas were burnt on the bottom and raw dough on the top. When I called to complain, the manager tried to tell me this was how they were supposed to be. He asked if I wanted them "well done", and he could remake them "well done" but they might be burnt. So unprofessional. They remade the pizzas but they were just the same, not cooked all the way through. A waste of food and money. read more

I grew up on this pizza and think it is the best so I am a little biased. We went here late night after a wedding on Saturday night and to my surprise they were still open! We called ahead and our pizza was ready in less than 15 min. Even at almost 1am the staff was chipper and friendly and the pizza was just as good as it always is!! read more

I've had a love affair with Donatos ever since I first tried it years ago. I mean, what's not to love? The thin, crispy, cornmeal-dusted crust tastes of the oven it is baked in. The provolone cheese is such a great but subtle alternative to mozzarella. And the 100 slices of pepperoni!? C'mon! In addition to the obvious pizza, the menu also boasts awesome subs and rotating specials like strombolis. The service predicatably varies from location to location. Usually it is great. I dig the Easton restaurant, and I've always had great experiences at my standby location in Canal. Then again, it was always a headache when I used to order from the one on Gender Road. With lots of locations all around central Ohio, Donatos is tough to miss. A lot of folks say it has gone downhill since McDonald's bought the company a few years back. I can't notice the difference. And so what if it is owned by the golden arches...so is Chipotle. Columbus style pizza isn't for everyone. Don't ever recommend it to someone from Chicago or NYC. They'll almost certainly laugh at it and at you. read more

MMMM. I ate here back in 1996 and I still remember how delicious it was. Who'da ever thought to couple pepperoni pizza with Mountain Dew and sour cream would be such a memorable combination? I heard they have a Donatos at Cleveland airport... I srsly hope they're open the next time I take a red eye over to DC. read more

At the outset let me say that I truly love The Pizza House. But, they are closed on Easter Sunday. So, we ordered delivery and the delivery guy got a huge tip proportional to the amount. They not only came before their stated time, but it as really good. Not a soupy crust either, but cooked all the way through. The salad was fresh. And so not surprisingly I may have to change my mind about this national chain. Way to go guys! read more

This is the worst place ever! 2 and half hours late on my order, I just spoke with the manager and he screamed at me saying that the pizza is free. I don't need a free pizza I need a pizza that it's not 2 1/2 hours late and I still waiting for it. Worst place ever. The "manager" was very rude and unprofessional, he didn't understand my frustration of being lied to about the delivery times. He left a voicemail saying that he will put a credit on our account.... that will never be used.. horrible customer service! read more

I've never had Donato's pizza and decided since it was late and I had just arrived at my hotel, and they were one of the few places still opened that delivered, I couldn't be too choosy. I ordered a salad, a small serious cheese pizza and some barbecued wings. The estimated wait time was 45 minutes but the order arrived in 30. The delivery guy was genuinely personable and polite. The pizza was literally piping hot and was good tasting, the wings were juicy and did not appear to have been sitting around under a warming light. The sauce was tasty and the salad, fresh. Great experience and I will definitely order again. read more

Donatos has grown from a local spot to a regional chain to a subsidiary of McDonald's, but its pizza has stayed the same. The hallmarks of Donatos' style are thin, crisp crust, 100% provolone cheese, and edge-to-edge toppings. Personally, I rate the value of pizza by the pound, not by square inches or the number of teeny pepperonis you can squeeze onto a 14 inch pie. And I think provolone is just the wrong cheese to use on a pizza. It has a funny taste when you melt it. While I admire Donatos for perfecting its unique vision of what a pizza should be, I'm afraid I just don't share that vision. read more

What can I say...its like a cross between a pan pizza from pizza hut mixed with how you would make a deep dish pizza (sweeter sauce, layered toppings)...its weird. It tastes ok, but I wouldnt call it pizza. Yes I'm from the east, grew up near NYC. I guess that makes me a pizza snob. I was told when I moved here that the pizza was very different but that Columbus loves their style of pizza. I have no wish to change what you all like, nor would I ever try. For what it is, it's good. It's different. I prefer NY pizza to all others. My husband prefers Chicago deep dish pizza to my 'crap of a pizza', and to him Columbus pizza is ok. He actually likes Donatos' pizza and would like to go here again. Good for him. It's not for me..sorry Columbus. I tried. I really wish I had something good to say about it but I just dont. I bumped it down a star because this is my review and I'm honest; sorry hunny. If you like this kind of thing then koodo's for you. Sauce should taste robust and earthy, not sweet. The dough should taste like a fire licked it, not baked in a pan. and the toppings (which were great...I bumped them back up a star for that) should be plentiful and fresh. Cheese is most important, and for some reason Columbus (and Donato's) prefers using provalone rather then traditional motz. Weirdos lol. Like I said though...your pizza, your way. Just dont go here expecting anything but. On a different note, the wings were fantastic! They're like pizza's huts wings. We got bone-in sicne they have more flavor then boneless. Theyre expensive, and the pizza's are smaller then what I'm used to. Back home, our Large is your med, so that threw us off a bit and took some getting used to. For my husband, I'd go back. I'll just order wings and try out their desserts! read more

The order of one small pizza took an hour to be ready !!! While the workers were laughing and chatting with each other behind the desk!!!! Good job Donatos!!!! Keep the good work!! :) read more

We ordered delivery for a large meat pizza and boneless wings to be delivered to our hotel room after we arrived for a late check-in. They were prompt in getting our order to us and they delivered straight to our room. The pizza was good but was sliced alittle weird and the wings were also good. It was pretty typical for chain pizza. read more

Meal was ok. Interesting pizza options are a plus but crust is blah. I enjoy spicy but if you have a weaker tolerance I caution your selection. Had the traditional chicken wings and was disappointed...skip them. Good for late night delivery but I'll try some place else on my next visit. read more

When I rolled into Columbus and wanted some lunch, my first thought was "What can I get here that I CANT get back home?" The immediate answer was Donatos "Pizza". Now, anyone who knows me knows that I am a pizza fascist. The further one gets from the NYC-New Haven corridor, the worse the pizza gets. Go far enough away, and it stops being pizza altogether. That said, I have an exception. While Donatos pizza generally is only a step up from a frozen Totinos, they somehow have managed to create the best Hawaiian Pizza I've ever had. Years ago I used to get it semi-regularly, and now that I live a long way from Ohio, I still find myself dreaming about it from time to time. Their Hawaiian is a red pie, topped with ham, pineapple, slivered almonds, and generously dusted with cinnamon. It's freakin' mindblowing. I also ordered a meatball sub. Good sandwich. The meatballs are small and kind of onion flavored. I like them, but i can see how some folks might not. Theres cheese and some thin, too sweet red sauce but only lightly applied. Best of all, the whole thing is on GARLIC BREAD! Yeah, hell of a way to kick it up! Everything else aside, the delivery service was prompt and the guy on the phone was patient and helpful despite my crappy cell phone connection. read more

I just had Donatos hot wings for the first time about two weeks ago. I definitely recommend them. Not too dry or heavy on the vinegar. Nice--nothing wild, but tingly on the lips and enough to make my sister and I go, "Yeah--good, really good." read more

I've eaten Donatos pizzas for decades. The quality of their pizzas have been deteriorating for some time but I'm a faithful consumer. The pizza I tried to eat tonight will be the last. The sauce, the cheese, and the other toppings could barely be tasted because they were so scarce. A tomato and onion pizza surely deserves more than a few thin slices of tomato and some scattered pieces of onion. I remember when the tomatoes and onions really did cover the pizza from crust to crust. The convenience is no longer worth the cost of eating bad pizza. read more

You have got to love Donates pizzas. Their pizza is always fresh and they tend to deliver in a timely manner. Staff is always there to help when is needed they will also provide you a coupon if you need one:-) read more