So convenient to have a nice place like this nearby. Staff is friendly and knowledgeable.read more

I go there for my electrical needs because I know they will have it. When I walk in, I am greeted…read moreby one of the employees to help me. If he can't, he refers me to the owner. I would recommend this store.

Drake was very helpful getting my table lamp socket replaced and it only took 2 days to get it…read moreback. Very reasonable price. Thanks Drake.

I hesitated to bother to write this, but I will never go back.....unfortunately i did not go on the…read moreright day where the nice man who is always helpful was working, but instead the arrogant and most unhelpful guy at the register with a major attitude...or maybe just with women......described what I wanted...."downstairs aisle....._____" I looked for at least 10 min...no help....was going to get several gallons of paint....so I did get the 3 samples I needed, but will be going right to the BM store.....left and not a word was said to me....

The only store in the area that sells screws nuts and bolts by piece , fantastic selection for a…read moresmall store

The rude girls who work at CCH don't care, don't know, and don't want to know. Today I was told…read morethat I had to leave the store because they were closing: after I was already inside. Her attitude didn't allow for back talk, so I am writing this, and I will go out of my way to shop elsewhere in the future. That attitude seems to be a constant. Two stars for inventory and organization and neatness.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

Visited the store today and had amazing service! Two teens were super helpful with making keys,…read morefinding a screw that fit my son's scooter (and screwed it in!) and provided boxes for a project my son was working on. Thank you, Connelly Hardware!

Great service. I…read moremoved into a house about a mile away from Washington Square, over the hill, and realized pretty quickly that a) I need to own an extension ladder, b) my car would in no way be able to help me move it, c) I probably needed a couple big central air filters at the same time, and d) my wife knows that if she implies I can't do something I will definitely do it. It's a real nice day, and she gently suggests I ask about delivery, so I strike out on foot. Fifteen minutes later the fella at Connelly's is showing me right to everything, takes me downstairs to look over the gutter downspouts because that's coming due soon too, makes incredulous small talk about my plan to walk a mile home with twelve foot of extension ladder and ten square foot of air filter, and then gets super pumped when he realizes that he and some masking tape can make my life easier by turning the big air filters into a big fashionable tote for my other shoulder. He helps me out the door, and long story short I got everything home, didn't wipe out any bikes, avoided that one Bugatti, and only embarrassed myself when there was no-one around. Connelly is now my hardware store for life, and god-willing I'm never going to buy another extension ladder from them again.

Ethan at Model Hardware has been the most helpful hardware man I have ever dealt with. I am moving…read moreand am selling my home. As I fix it up, I have been seeking all sorts of paints and parts and supplies. Ethan looks everything up for me, he orders parts for me. He has been such a help during a stressful time. Thanks, Model Hardware, Treat Ethan well, he is a keeper!

Great customer service. Ordered a gas grill online. The store called me a couple of times to ensure…read morethat my delivery was seamless. Really nice folks over there who were helpful and courteous. Thanks Gabe and crew!

The main reason why I use Tags is their location in Porter Square. I find that the staff are…read morefriendly and try to be helpful. However, the pricing is extremely high compared to some other big box stores or ACE hardware locations outside of the city. I highly recommend using their order online for in store pickup for the best pricing since the store will follow the online pricing vs the shelf sticker price. Online orders come with a paper bag that has a handle which makes it nice and easy to carry out. There are two floors to the store, with the majority of home improvement things being on the lower level.

They're friendly but not helpful--in fact, "incompetent" is the word I'd use. Here's what happened…read moreon my last two visits to Tags: I brought in a screen door to be rescreened. It took two weeks, and the screen fell off the moment I reinstalled it. I also had a key copied. It didn't work. I ended up taking both the door and key to Inman Hardware. They fixed the screen and made a key that actually worked. Buy stuff at Tags if you want, but don't count on them for even basic jobs.

Like everything, the expansion, Ace inventory, the store dog, and especially the staff, Tom and…read moreother regulars, and some great news hires Mike in Belmont

If you live in the Belmont-Arlington area we are spoiled by having this hardware store to rely on…read more Hillside really hit it out of the park with the remodel. In addition to the fantastic garden and plant center, They now have really have a deep selection of power and hand tools. The Paint and finishing section is well stocked, and the customer service and advice is top notch.

Been coming here for years, best hardware store around. Great people working here, too. Always…read moreeager to help you with whatever you need.

Greens Hardware has the best service of any hardware store. Knowledgeable helpful friendly staff…read more I would never trade that service for the vacuum that characterizes the big box stores.

On a recent Saturday I visited National Lumber in Newton to inquire about replacement TimberTech…read moredecking. I was politely directed to the rear of the store where two employees assisted me immediately, listening attentively to my need for two boards and my uncertainty about color and type. I had my contractor's invoice from 2020 which turned out to be for the pressure treated wood for the new deck built then. LP and Izzy together were able to go to my contractor's page, find the specs about the TimberTech used, and refresh my memory about the color. They gave me a sample board and a TimberTech Source Book, encouraging me to call the company about the strange bleached-out stain on my deck. They also quoted me the cost of two replacement boards for my handyman to purchase for the repair. Problem solved. LP and Izzy were friendly, personable and eager to be of help... and at the end of a long Saturday. So, please add this review to counter some of the really negative ones I read on this website.

Most of the help is indifferent; doing you a favor for waiting on you. The prices are high which is…read morefine, saves me a trip to Home Depot, but if you're going grossly overcharge, at least do it with a smile. The cashiers never give you eye contact, they're always having a conversation with someone else. If I'm spending money at a store, I like to get the feeling that I'm their most important customer...at least for that moment...but that does not happen at NL