My last optometrist, who is no longer practicing, was excellent. When he retired I didn't think I would find another doctor even close. In walks Dr. Bisek. He is thorough, takes the time to answer and explain your questions, and he tells you why he's doing a certain exam and what he's looking for. He shows you the inside of your eye while he's explaining what it would look like if you had some sort of disease. His office is clean and his staff (Diane) is knowledgeable on the insurance procedures and she's very kind. Dr. Bisek is an excellent optometrist and I highly recommend him. read more

I love how COVID cautious this office is. I have been going here since I was in the 8th grade and I am now in my early 30's. Diane has always been a staple at the front desk. She keeps meticulous records, maintains a friendly office atmosphere and always makes sure to call and check for upcoming appointments. I used to see Dr. Bisek regularly, but now I see Dr. Serby. He's always fun to talk to and I walk away feeling well informed about everything he does to check my eyes. While I don't purchase my frames here because they are pretty expensive, I do appreciate that they take VSP and I always feel welcome when I visit. read more

My family have been patients in this office for many years, and although there have been a few annoyances along the way, we have maintained loyalty since the staff tended to be thorough and helpful. Even when we'd show up to pick up an order to find a "sorry we're out to lunch" sign in the door, we'd grit our teeth at the inconvenience of traveling across town and come back later. Yes, this happened more than once. Annoying, but not a deal breaker. Our recent experience was pretty frustrating though, resulting in all 3 of my family members taking our eye care needs elsewhere. During the height of the pandemic, getting new glasses wasn't a priority, but after a long while, my husband scheduled his appointment. He asked me to leave work early to meet him there to help him pick out frames after his exam. I arrived to a lock door. When staff opened the door, I was told I couldn't come in due to COVID protocols requiring that I have an appointment. I explained the reason for my visit and was met with a hard "no." Considering that I work in public education and my husband is a first responder, we are VERY aware of concerns related to COVID. Nevertheless, we engage the public daily with a spirit of customer service and common sense mitigation protocols for safety. Costco was happily willing to serve our eye care needs, without all the hassle, and for less expense. Dr. Bisek will continue to lose patients for taking this approach. Mask to mask transmission of COVID is regarded as incredibly low-risk based on guidance from the Department of Public Health. Locking out the spouse of a patient when no one else was in the waiting area makes absolutely no sense. If this were their protocol, telling the patient in advance would help to manage expectations and avoid these types of situations. I was planning to schedule my appointment when I visited that day, but instead I went to Costco. Costco has incredible hours, great service, and cheaper prices. read more

When you want an eye specialist that really knows his stuff, Dr Cerby really impressed my wife and I. Highly recommend this office!

The best eye doctor I have ever had! He explains everything and I know I am in good hands! His staff is the best!

I don't write reviews often, especially negative ones but, I'm genuinely disappointed. This review is specifically about Diane, the receptionist. I've been a patient of this office for maybe 4-5 years and have never had an issue until one week ago. I have an astigmatism and learned about astigmatism (toric) contact lenses! Excited, I called the office to request an appointment for a contact lenses evaluation. Diane answered the call and stated she would leave my file for the doctor to review so he could see if I was a good fit for lenses. Just about two days went by and I hadn't heard back so I called. Diane answered and explained that they had been extremely busy all day and she didn't see my file in the patient cubby earlier in the day but she will check now. She gets back on the phone and states "Doctor said you are not a good candidate." Ok... I ask why, wanting to gain some more information. She flatly says "I don't know" and then listed off a general reason which is not what I was looking for unfortunately. I asked her to please ask the doctor why I wasn't a good candidate. I wasn't fighting for an appointment, just wanted to know why. She let out a huge sigh, obviously inconvenienced by having to do her own job and said that she'd have to ask the doctor when he got back into the office the following week. It is now Wednesday (I called last Thursday) and I call to get an update. A different receptionist picks up, who was very kind but I was quickly transferred to Diane who said that Doc is only in the office twice a week, coming in at 11am and that's why I have not heard back. She goes on to say he will not fit me for contact lenses because it will not correct my vision. Huh? She didn't have an answer for me last week but somehow before the doctor has even arrived into the office (remember, he comes in at 11 and I called around 10:30) she's saying that is what HE said. Before I'm able to ask if they offer toric lenses I'm told by her that I'm more than welcome to take my glasses prescription elsewhere to be fitted for contact lenses. Finding a new optometrist is the last thing I wanted to do since I enjoy being a patient of Dr. Searby but I honestly felt like me being a patient at this office was no longer wanted by Diane. I work in a hospital, specifically the ED and I never want patients to feel like they can't ask questions when all they're trying to do is gain an understanding of their condition. Being your own advocate is so difficult when people like Diane are working the office. If you don't like your job, change it. Kindness goes a long way. read more

I highly recommend the office of Dr. Bisek! My yearly trip to get my eyes checked always makes me smile and leaves me light hearted afterward. From the expertise, kindness, and wittiness of Dr. Bisek and the efficiency , friendliness, and caring of the office staff a simple, perfunctory visit to get your eyes checked is transformed into more of a spa-like experience! The pandemic protocols which are strictly followed have not lessened this experience in any way! read more

We saw Dr. Searby and was very pleased. he was so nice and made you feel comfortable right away. he was very informative for all procedures. We would recommend him to anyone seeking an excellent Eye Dr. The staff was excellent as well so sweet and patient, very organized and helpful. Our new glasses fit perfectly. We are so happy to find our new eye Dr. thank you to all of you. Kathy and Al read more

I have to give the doctor 1 star because he doesn't realize that his staff is screwing his business up. While dr. Bisek was good, his rude, ignorant staff will prevent me from recommending him. I was with him when he first had his first child, back in 1996, and his staff was good then. As time passed, they really didn't give a shit about accommodating the patients. I don't know if the front office lady was pissed at his status but it affected his business after that. Dr. Bisek, get a better staff and your business will be 1000% better. read more

My entire family has been going to him for years!! His staff is incredibly friendly but Dr. Bisek has made his work a true family, neighborhood practice. I always feel welcome and leave feeling like I've caught up with an old friend. A great practice and a great physician! read more

HELPFUL, FUNNY, INFORMED, PATIENT....All adjectives that I have read in the reviews and NO LIES WERE TOLD! Dr. Bisek is all of those POSITIVE attributes and more. At 35 years old I have been seeing him since I was 15/16 years old. I have moved several times, over several bridges, and have only strayed once. THAT was a huge mistake. No one has the knowledge, patience, selection, and affordable price points that Dr. B has. An added bonus? The ladies that work in the office. They are amazeballs. They hold nothing back, yet deliver their opinions delicate and professional when one asks. They are not pushy saleswomen attempting to reach a quota. Judging by their style I think it is safe to assume they have no quota or commission. Much respect and many more years of my patronage. Most def!! read more

Dr. Bisek has been my optometrist for over a year now. It was one of the best decisions I've ever made. He and his staff are always friendly and helpful. He is also very knowledgeable and willing to try newer technology. Which makes my visits more enjoyable. Dr. Bisek was able to verify my prescription. I indeed had astigmatism. I had glasses and was able to get contacts. He showed me the difference between the regular soft contacts versus the torque contacts. I ended up using those from then on. Eventually I decided to do Lasik and Dr. Bisek approved. He referred me to an ophthalmologist who did my surgery and all went well. A day after my surgery Dr. Bisek even called to see how I was doing. That shows me he cares about his patients. Overall Dr. Bisek is my go to optometrist. I definitely would recommend him to others. Also a great peck is Dr. Bisek is approved with VSP which is my vision insurance. read more

The whole office is super nice and helpful! Dr. Bisek is such a nice doctor and seems to love educating his patients when they have questions. They also had a good variety of different style glasses. So glad that I chose this optometrist to go to. read more

Been going here for years. The staff is incredibly friendly and helpful. Great selection of frames as well! I can't think of any other place I'd want to go for my yearly eye checkups because Dr. Bisek is absolutely wonderful and very knowledgable. read more

Our family started going to Dr. Bisek in 1986! Yep, that's right. My daughter had another optometrist in VV but she had ripped her contacts and being basically blind without them, we call her dr and he could not fit her in that day. It would be a couple days. To me a dr. who cared knowing the severity of her eyes would have done whatever to get her in. We started calling and a Dr. Bisek could fit her in and would do so. He fixed her right up and since that day, we all go to Dr. Bisek. We have seen office staff come and go. We have seem him marry, have children and we think he is tops. He continually takes care of our eyes and as many have said always explains everything. We feel he is the best around! read more

Could not ever disagree more with the review from Denise R. I love that we live in a county where we have the right to voice our opinions. Too bad that people abuse it. Back to me and my review; My family and I have been going to Dr Bisek's since 1998. I have sent countless family members and friends to him and they all come back to me with the same "two thumbs up" attitude! I have very high respect for Dr Bisek and the way he conducts his practice. Christie's top 5 reasons why; 1- His incredible knowledge and skill 2- He cares so much for each patient 3- Top of the line equipment and beautiful frames to pick from 4- The office is SPOTLESS! Very clean and organized 5- His staff ROCKS! Those girls are awesome!!! Thank you Dr B and Ladies for all your hard work and dedication. Here is to another 14 years together! read more

Once again another great visit. I have to say they were absolutely amazing in teaching my son how to wear contacts. They were thorough, patient, and spent the time he needed to fill comfortable wearing them. We have been to a few optometrists and drive from Vacaville just to see Dr. Bisek! read more

Dr. Bisek is fantastic. I drive an hour past many doctors who have never come close to providing the level of diligence and care that he has provided to my family. I will make every effort to continue to bring my family to Dr. Bisek for many years to come. read more

Dr Bisek has been my eye dr for 20 years & is great. Highly recommend to anyone looking for a great eye dr & the best office staff.

Our eyes examined by Dr. Bisek today. Thank you so much for being the Dr. with such caring that every patient should lucky to have .

Very long and overdue review of our family optometrist of over 18 years, pretty much since he opened his practice. Dr Bisek and his staff are true professionals and provide great customer service that keep us coming back year after year. The appointment is thorough using the latest equipment and technology with a great assortment of frames to choose from. I know quite a few coworkers come here and have also been patients for years as well. Solid practice that we continue recommending to family and friends. read more

Dr. Bisek is a great eye doctor! He actually informs you of everything he's doing during the exam. He's very nice as are his staff. Their eye exams seemed pretty advanced to me! From pics of the back the eye to glaucoma tests with no "air puff" in the eye (huge plus). Definitely the best I have ever been to! read more

my family and I have been clients of Dr. Bisek's for well over 10 years, our experience has consistently been positive and we believe him to be an extremely competent doctor whose judgement and care we trust implicitly. We highly, highly recommend Dr. Bisek. read more

I've had Dr Bisek since 1995 when I was in highschool. I now reside in North Carolina and I still go to him. Ive also started bringing my husband and kids. We visit California once a year and we make sure that Dr Bisek is in our agenda. read more

I've been going to Dr. B for over 20 years now and every exam has been as enjoyable an experience you can have at an optometrist office. Dr. B has always took his time to explain everything thoroughly and his appointments never feel rushed. Throughout the years, my insurances have changed but I still go to him and pay out of pocket. The office is run well and the staff has always gotten back to me in a very timely manner. I'll hopefully be going to him for another 20 years. read more

I have been going to Dr. Bisek for many years and have had a wonderful experience every time. He takes the time to explain what he is doing and why. I drive from out of town to go see him. read more

Dr Bisek and his staff have been so kind, courteous, and respectful for over ten years that I've been going there. Over time, I've had children and all of us enjoy our visits, even my little one! They have been so helpful in assisting us with our optical needs; I recommend this office to all of my friends an family :) read more

Dr. Bisek and his front office staff are the best. Dr. Bisek gives thorough eye exams and answers any questions I have in a manner that I can understand. Their selection of frames is extensive and they ordered me the next larger frame to give me a perfect fit. I highly recommend Dr. Bisek to all of my family, co-workers, and friends. read more

I have been seen by Dr. Bisek for years now, he's one of the best Optometrist! He and his staff are always friendly and helpful, and on any occasion in which I have felt like I have had a problem or may have a problem with my eyes they have been diligent to get me seen right away. Dr. Bisek and his staff truly care about their patients and the care they provide. read more

We continue to see Dr. Bisek although we moved to Nevada. Worth the trip. Excellent care and excellent staff..... Ok, so maybe their envelopes are the wrong color but that is about it... read more

If I could give this doctor 0 stars, I would. Down to his lack of integrity and horribly rude, cold staff deserve straight zeros. I went to Dr. Bisek because I was referred to by a family friend...BIG MISTAKE. The only reason why I went to Dr. Bisek was because my optometrist was an hour and a half away and wanted to find someone closer but now I know better. I'm not sure how long he's been in practice but apparently not too long to make the mistakes he made in my eye exam. When I saw him, I noticed my eye exam was significantly shorter and not thorough like it was at my old optometrist. This lead to the wrong prescription, glasses with the wrong prescription, headaches, and feeling dizzy for TWO MONTHS. When I decide to make the trip to see my old optometrist to figure out what's wrong with my eye sight, he tells me I've had the wrong prescription and my eye glasses are too strong. I inform Dr. Bisek and his ever so pleasant staff of this matter and they offer to fix my glasses for free (which they do) and offer another eye exam after I had visited my optometrist (uh, no. If you didn't get it right the first time, gave me a headache, AND dizziness for TWO MONTHS, not too keen on giving you a second chance). When I pick up my glasses with the correct prescription, I inform his ever so diligent and pleasant staff that I'd like to speak to Dr. Bisek in regards to paying my $40 bill for the eye check up at my old optometrist. Apparently they think it's super professional ignoring this request until after four times I call back to speak to him. I get a hold of him and he tells me that he isn't going to pay my bill because I should've gone to him to get my eyes re-checked...after giving me a poor eye exam. I also, got blamed for my poor eye exam for "forcing my vision" and/or answering the questions he asked me in the exam incorrectly which lead to him giving me a faulty eye exam/perscription-SUPER! Also, before the whole faulty exam fiasco I informed his staff that I didn't have an extra pair of contact lenses and needed something to see esp when driving in the daytime and night while my glasses were in the lab since I was having headaches from forcing my vision. They didn't care and were not accommodating. They told me it was going to cost me money to even be seen and they didn't have any appointments in the near future to get fitted for contacts, I called my old optometrist and they had contacts for me ready THE SAME DAY AND FOR FREE. Again, PLEASE PLEASE AVOID!! LACK OF INTEGRITY LACK OF THOROUGHNESS LACK OF ACCOUNTABILITY POOR WORK ETHIC HORRIBLE STAFF PLEASE PLEASE AVOID! read more

I have been a patient of Dr. Bisek for years, I find him very professional and accessible. His front office staff is friendly and always willing to go the extra mile for a patient. If you need an optometrist then I highly recommend Dr.Bisek read more

My whole family goes to Dr. Bisek. We have always been treated great when we go in. Dr. Bisek always takes the time to exlplain things and show us how our eyes are doing. Have never had a bad experience with Dr. Bisek. read more

One of these things is not like the others...no way D.H. went to Dr. Bisek's office. I have been seeing him..hahahaha, for 15 +yrs. He and his lovely staff have been nothing but professional, curtious and friendly. I have referred many people to him over the years. I moved to Tennessee in 2008 and still make the trip out to California to see Dr Bisek, as a matter of fact we just made this years appointments today. I highly recommend Dr. Bisek and his glorious staff. =-) read more