This is the second time I've used Spencer Automotive and my experience was just as great as the…read morefirst. Candidly, I'll never go anywhere else. Honest, fast, flexible. This is as good as car repair gets!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

I just want to say that despite what other reviews say the receptionist there is very friendly and…read morehelpful, we were joking some while she took my car in for service. They value their customers and treat us well. This is my new go to auto repair shop. They have good prices and don't try to overcharge people for the services they provide. I would recommend them to anyone looking for a quality mechanic with reasonable prices

Front office staff are cold and rude. I thought maybe they just needed a second chance so I took…read moremy wife's care in again and this time, she came with me. Got the same cold, rude response, no eye contact. Felt like she hated her job. We'll never be back!!!!

Norcal Auto cares about each and every customer and their vehicle. My first appointment was three…read moredays ago. The waiting area had donuts, coffee, and hot chocolate available (including regular water). Before I could sip my hot chocolate, my car was ready!! Total wait time was 10 minutes and even if I had to wait even longer, I really felt welcomed, calm, and relaxed. The employees constantly checked up on me and my boyfriend in the waiting area with genuine conversation and not your typical "everything ok" customer service questions. Our first time visiting and it won't be our last :D fabulous work ethic and care for you and your car! Highly recommend.

Hands-down the best service I have received in the automotive industry. In years . I had a 9…read moreo'clock appointment to which I was 15 minutes early. He wasted no time to help me. I don't think I was there more than five minutes and that was just because I was asking in him questions that he's answered simple quick Ian's to the point.. my previous career was in AAA emergency road service so I've been to a lot of repair facilities for 37 years. I live almost 30 miles away even though there are places closer I will be going to him for sure... thank you so much for the great service Steven

y' ever see Les Schwab or any of the Pep Boys hangin' out at the shop?…read moreyeah; i don't think so... they spent all their time advertising, and now they're dead... along with the souls of their companies... and Bill Hicks is haaaunting 'em... but the fine young ol' men over at tMSaT,t are the bee's knees go-to f'r the thirteen Chicoianites who haven't handed their authority and a lil' drool over to the first sparkly bait-bot they come across... beware; after your first time with Jim and Randy, your now perfectly healthy vehicle may sneak off to watch 'em work... especially if it has those pop-up headlights

Needed a last minute repair before departing on a road trip & was referred to Jim & Randy who were…read moregraciously accommodated my need for a timely service. They slipped me in, & not only replaced a suspension mount bolt, they tightened up others they found loose on my 2022 Silverado too. All in all, they were receptive, professional & extremely kind! I highly recommend their shop & services when in Chico or surrounding area. Thank you for squeezing me in!!

Great down to earth hardworking guy, took care of my smog fast and easy and not expensive. Does…read moregreat work! TRULY RECOMMEND HIS SHOP

I live out of town and needed my headlight bulb replaced, I bought my bulb at Auto Zone and the…read morefella there said he was not going to be able to replace because it was going to be hard to get to it. So I took my happy self back to work and I glanced over saw Jay's Automotive to my right and decided what the heck I'll pull in and see if they can help me, well this very nice man went over and beyond my expectations, it took him maybe 5 minutes from start to finish. THANK YOU JAY!! I highly recommend Jay's Automotive for all your car repairs.

I needed to have maintenance done on my car. I was unsure of what needed to be done . I found…read moreJeff's Mobile Auto Repair , and will never go to a shop again. Jeff came to my home , and after a thorough inspection he let me know exactly what he recommended I should have done . He even explained in detail , so I understood . Jeff informed about the cost , and time frame of repair needed. True to his word it was done in time he said, and the cost was exactly what he quoted me. No surprises or unneeded services . Amazing quality service all around. Jeff is very professional, personable , and honest . I will be recommending him to all my family and friends. Thank you Jeff for your quality work , and for going above and beyond . You have gained another loyal customer. Kim Chico , Ca

Jeff is just as knowledgeable & experienced as any auto mechanic shop, but he is straightforward…read moreand helpful, and works with a strong moral compass. Most auto shops have to pay at least a dozen employees and pay rent so they jack up their prices or offer services that don't really need to be done. It's just business. But thankfully Jeff doesn't run like these places. He took care of my car's needs efficiently and at a fair price. My fiancé and I are so happy we found our auto mechanic! As far as the negative reviews go, they are unfortunate, but they're also years old... it's absolutely apparent he took them to heart and adjusted himself for the betterment of his business.

I had no idea where to turn when I damaged my oil pan. After reading some reviews I came across…read moreGary's Automotive and decided to give them a shot. They were super nice, got my car in immediately and fixed it while charging a fair price. I would highly recommend this shop. I can't thank them enough for taking care of my car so quickly and professionally.

We needed a Smog Test on our 2015 Kia Sorrento. The quality of Service is are was excellent and I…read morewas treated with kindness and respect. I will definitely use Gary's Automotive again. Thank you. Respectfully, Barbara A. van de Velde

Always professional yet personal service. If you want the job done right the first time see these…read moreguys. Been doing business with them for over 5 years now. More than satisfied!!

They did a thorough job , and mechanics were willing to answer all my questions with kindness and…read moreexpertise!

This is my go to for when i need my vehicle fixed with honesty, integrity, and excellence. They are…read morequick with their work and very thorough, all of my questions are answered with patience and a wealth of knowledge. I always leave understanding more about my truck. We are very blessed to have them in our community! They also have fair prices, i have never felt taken advantage of. When my brakes failed in my truck, i was able to drop it off short notice on Monday and they had parts ordered and done by Thursday! They could have had it done sooner but i told them no rush. They also have a very convenient payment system with excellent communication through text and phone. Could not reccommend this buisness more!

These guys are amazing! I took my lowered dodge charger here for an issue I was having, they gave…read moreme a suspension inspection. They gave me a really detailed diagnostics of my issue for NO CHARGE! 100% would recommend!

These folks are the best. Took care of our 2014 Chevy Z71, complete AC failure, fixed it in 1 day…read more Fair priced, and great service. We will be back.

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U