I asked Danny to diagnose and repair my 2014 BMW 320i, and what followed was one of the more frustrating experiences I've had with a mechanic.
When his initial estimate came in with suspiciously low parts pricing, I sourced my own OEM-quality components (Bosch, Delphi, NGK) and asked for a labor-only quote. That's when things got odd -- his hourly rate jumped 20% and his service fees went up 25%, seemingly to recoup the markup he'd lost on parts.
The bigger issue was the hours. He quoted three hours for a fuel pump replacement on this car -- a job that RepairPal and NAPA book at 1.2-1.5 hours, with top-side access right under the rear seat. I watched someone complete it on YouTube in 18 minutes. His quote stated I'd be required to pay for the full three hours regardless of how long it actually took.
He also wanted to bill separately for ignition coils and spark plugs -- two jobs that are physically the same task on this engine. You cannot touch one without doing the other. After combining them into one job, he insisted on fixed pricing which came out to nearly 3x what labor should be.
When I questioned any of this, he became dismissive and told me to go elsewhere. Reading other reviews, I wasn't surprised -- this seems to be a pattern. Danny's business model works best if you don't know your car. If you do, you'll spot the problems fast. read more