We were only in the Flathead area for a week and the day before we were to leave, my 2012 Charger…read moreblew a aluminum heater hose. I limped into the dealer with steam billowing out of my hood and they dropped what they were doing and came out to help. Even though it was late on a Friday, they quickly diagnosed what the problem was, ordered the part and the very hour it came in (the following Tuesday), they swapped out the part for way under the price the originally quoted me. Tim in the Service dept. was stellar and helped me get back on the road to meet my deadlines. I really appreciate these guys and their willingness to help the customer. Thank you again for the great experience!! Todd

Vicky, in particular, is so incredibly rude and unprofessional to deal with, always snotty to me…read more the rest of the staff aren't much better nor have they ever been able to fix my d$$n car! Completely useless and unhelpful.

Thank you Don K Subaru for getting my A/C working again. My first appointment was a bit of a rough…read morestart with some miscommunications. I was wondering if I had made a mistake taking my Subaru there to be fixed. Telephone service was hired all out of state--so talking to someone direct at the dealership didn't seem possible so that fed into the miscommunications. Eventually things did work out when I was able to work directly with Ryan who was my repair service representative. He was very nice and went out of his way to make amends for some of the missteps. Much Appreciated. I also want to say "Thanks" to another Ryan-- the service technician who worked on my car. Not only did he replace my A/C assembly but had to diagnose and navigate a tricky problem that I think was caused by a pesky squirrel. Thank you for taking the extra trouble to figure that out. I think you saved me a bunch of future car repairs. Thank you Ryan and Ryan. It is great to have my car back and have the A/C working in case we head back to record breaking summer temps! Lucinda Kalispell, MT

Don't be fooled by the fact this place is local: it still acts like a car dealership. The…read more"non-commissioned sales staff" isn't true; the staff are paid commission, it just isn't as a percentage of the sales price. They have a base salary and are paid an additional amount per car, which scales depending on how many they've sold. In addition, the brands they sell incentivize employees to sell new vehicles by giving them commission after a certain number -- which means that sales staff makes a lot more money if they sell you a new car than a used one, especially if they can sign you up for a subscription service at the same time (which they'll likely do at least the free version of even if you decline, so go ahead and prepare to have your driving data sold to insurance companies). Most of the sales people are okay, as are the customer-facing service people. But the finance managers will definitely go to great lengths to pressure you into buying things you don't need and can get much more cheaply elsewhere, and the managers will do things like (real example I witnessed in the Subaru building, from their current manager) find out a customer's name, internet stalk them to find out the value of their house, and then pass onto the sales staff the customer's probable net value before inserting themselves into the customer's conversation to extract the same information from the customer. (I don't know why they do this, though I have theories. Made my skin creep.) My recommendation: if you just *have* to buy a new car here: figure out exactly the one you want ahead of time, go to AJ in the Subaru building (he appears to be truly honest) and flatly refuse to see anyone else, even if you want a new Chevy or something (they'll try to pass you on, but they won't pass on a sale), pay cash, and tell the finance manager you'll walk out if he tries to sell you anything. If you need a used car, buy it privately and take it to a mechanic to get it checked over; you'll pay double at this place. (So basically, same advice as if you went to any other dealership.)

This dealership is great! They're honest and easy to deal with. They didn't hound me or make me…read morefeel pressured to buy a car. My sales person Ian was extremely helpful and transparent with me during the sale. Ian explained every part of the deal, and I didn't feel like he was tricking me in any way. He explained that they try and make about $2,500(ish) per sale, and they want everyone to come away with a fair deal. The sales manager Jesse was knowledgeable and helpful, and even matched the Kelly Blue Book Instant Trade in quote! We came to a agreement that I felt was fair, and I walked away with some new keys and a big smile. 5/5!

Just received unsolicited advertisement from Kalispell Toyota. The advertisement boasted of…read morecertified maintenance. I had bought a 2005 Rav 4. Had issues with keeping air in all 4 tires. They remedied that problem...wonderful. l paid a nominal fee. My son takes the car to Florida for a job. Prior to that, I had Toyota do a complete safety check. 100 miles from his destination the car starts shaking uncontrollably. At 70 mph. Left rear wheel snaps 3 wheel studs. They paid for initial repair. A day later he goes to Toyota in Florida. 1800.00 to repair complete brake assembly. Kalispell Toyota tells me there's no connection. I wouldn't buy a lug nut from them. Oh yeah, I own 3 Toyotas. Michael Forkin, Bigfork.

Several friends have bought from Joes and love their purchase. Very clean and excellent running…read moreused cars. My last work van got totaled a few months back. Finally got the insurance claim settled and looking for a new van. Joes had exactly what I was looking for. A hard to find AWD cargo van. Mike was an absolute professional and went above and beyond. The van is in excellent condition. The best car buying experience to date and I've purchased dozens. Thank you.

Our family has purchased three vehicles from Joe and his honest staff. They stand behind their…read morevehicles and their word. They go above and beyond to make your purchase smooth and satisfying. A used car dealership you can truly trust.

went to Don K Chevrolet in whitefish on Saturday 4/4/26. I was looking to purchase a new or used…read morevehicle. I wanted an SUV with Leather Heated Seats, Auto Lift gate and I needed a warrantee. I mentioned that I had a lot of items at home that I would need to tow. I drove a few different vehicles and settled on the 2023 Chevrolet Equinox premiere. I had a firm price range that I had to be in. I needed to be out the door for less than $30,000. I was very clear that I did not want a Subaru and I did not want to finance anything. When we went inside, they started talking about the warrantee. That was pushing me way out of my pricing that I could afford. I was very clear that I could not pay over $30,000. Then Blake, the sales manager, came up and asked if I could take a 3-year bumper to bumper warrantee instead of a 5-year bumper to bumper. He mentioned that it could save me some money. I asked if that could get me in the price range that I needed to be in. Then Blake came up with a paper that showed the Balance due of $29,413.33. I was thinking that it was out the door. I said thank you so much for getting me out the door for under $30,000. He said that he needed to get a deposit and then we will be done. I said that I would need to go to my house to get some cash. Then they gave me to the finance guy. The finance guy said that he wanted me to sign the contract before I left just in case, they got busy. Like an idiot I signed the paper and then headed out to my house to get another check and some cash. the amount that they said I would need to come back with just didn't make sense. So, I looked over the paper, and I noticed that they charged me more than I thought it was going to be. So, I got to the house, and I called them and I said Hey this vehicle was much more than I thought it was going to be. they said That I signed a contract and I was obligated to get the vehicle. I said I don't want it for that price. I had not taken possession of the vehicle yet at this point, but they said that I have to take it because I signed for it. I mentioned that I wanted to unwind the deal. I was extremely irritated, but I just didn't know what to do. According to them I had to pay the balance and take possession of the vehicle because I signed a contract. It was extremely irritating. I was very surprised that they would not work with me. They were closed on Sunday, so I called them 1sst thing Monday morning. I mentioned the price was an issue and by that time I noticed that the vehicle only towed 1500 lb. U needed a vehicle that would tow more than that. As I mentioned on Saturday, I have a lot of items that need tow. They mentioned that I signed the contract. Then I said I thought you had a 72 hour worry free guarantee. At that point Blake said that f I come back down before they close at 6pm he will swap this vehicle out for another one. So, I head down to Don K Chevrolet on Monday 4/6/26 before they close. Blake was not there I spoke with Travis Squires. At 1st he said they only have Subarus. IU mentioned that I cannot accept Subaru. I do not like the brand. He said that was all they had to show. So luckily, I had a couple of vehicles to ask about. I mentioned the Ford Edge Serl that they had on the lot. He took me out to look at that. He showed me the outside of the vehicle, and he said that it was not detailed yet and he did not have the key He said that he would extend my coming back so that I could test drive that one the next day. Then on Tuesday I contacted the dealership and they did not have that vehicle detailed yet either. I contacted them on Wednesday then again on Thursday and now again today on Friday 4/10/26. I'm not sure what is happening now. They have not contacted me back. I just really wanted to unwind the deal. Swapping vehicles out was a last resort and now they are not even willing to do that. At least they are not returning calls or messages. I feel extremely upset that they would treat me this way. I cannot recommend them because if feels like they did not do a very good deal for me. What's the change of a Chevy, Jeep GMC dealership only having a Subaru the only vehicle that I specified that I did not want. There was no reason that they needed to do business in this manner.

Went in today to drop my car off for the appointment i made a month ago, and the first thing that…read morehappened was i stood at the service writers desk before someone asked me what i was doing there for 5 minutes and when i said i was there to drop off my suburban Fucci then welcomed me up to his desk, meanwhile he was just sitting there laughing away at whatever was funny. Customer service sucked. Fucci then proceeded to ask me again what i was doing there, and i again stated that i was dropping off my suburban off for the recall i called about and scheduled a month ago. He then got annoyed and stated that if the dealership didn't call me it was probably because they didn't have the part. I then stated that that wasn't my problem, I live an hour away from the closest Chevrolet dealership and that if they didn't have the part it was their responsibility to let me know before i drive all the way down there. He got hissy and told me to calm down at which i said you better see what's going on before i get really upset. He said he was gonna go talk with his supervisor and see about the situation, to which i replied, good. Fucci comes back and tells me that the part is in and that they put my name on it, my thought was why did you start something up without checking first? I was so livid. He needs to learn a lot about customer service before he can work in customer service. Will definitely try Corwin next time! ‍

Working with Gage was such a great experience. He went out of his way multiple times to accommodate…read moreour requests and make himself available for us. I would definitely recommend asking for him and I look forward to working with him again in the future!

Awful experience, from service to sales. Serious lack of communication and responsibility to do…read moreright by their customers. Will be recommending my clients and customers to Don K in whitefish as they have already taken better care of us I. A few days than Corwin did in over 6months.

Wow where to start I commented on one of their overpriced junkers and owner got crazy mean very…read moreunprofessional lots of people in the valley saying this place is terrible DO NOT SPEND YOUR HARD EARNED MONEY HERE they do not deserve your money the vehicles here break down and he is not willing to help fix anything OVERALL MORE OUT OF STATE SCUM!!!!!

At my ripe old age, I've dealt with automotive challenges more than I would like. About 8-10 years…read moreago, I came across Dan, Jennifer and the gang at Carquest. Never have I received better service or been provided this level of professionalism. Unfortunate for me, I've used their services a lot. Fortunate, they seem to know everything to keep me on the road. They are well respected for that fact by all our local mechanics. Thank you guys!

The battery died in my BMW 325 on the coldest day. Steve in Carquest Whitefish received the correct…read morebattery from Dan in Columbia Falls and the battery was charged for me to acquire. When I purchased the battery, I forgot my wallet, but Jennifer called and brought it to me at closing in sub-zero weather. Once before, this Carquest store found a special order for me and had it delivered from Billings the next early morning. No other parts supplier could find this item for me, so I consider this store to be outstanding.