Lighting fast delivery, exactly ordered, reasonable prices and everything taste great! read more

Domino's Pizza - Thin cruise with Pepperoni, ham and bacon - Pizza Near Me - Southborough, Massachusetts

See all

I feel like if you are going to review Domino's, you first need to decide on what genre of food establishment you're talking about it. Personally, I don't compare Domino's to other pizza. But, I do compare it to other fast food. And for fast food, this Domino's location is pretty darn great. The pizza orders through the app are so easy and convenient, and my orders are always ready on time and accurately made. I can't speak to the delivery service or even comment on the staff, as the app and pick up makes interaction practically irrelevant. While I may crave McDonald's or Wendy's occasionally, I always regret eating it. Not so with Domino's, and the ever-present coupons make it a really great value especially in this era of sky rocketing food prices. read more

Domino's Pizza - Very well made medium pizza w/ pineapple and ham. - Pizza Near Me - Southborough, Massachusetts

This location has gone a bit downhill since all the workers changed. I imagine it's under new ownership. The standards changed overnight with the new employees. So many health issues with the pizza makers on their phones then doing the cheese without new gloves and touching everything. Previously it was easy to park for pickup as there seemed to be a rule where the delivery drivers parked at the back door. Now the new drivers are very lazy and block the front door and all the spots so it's a pain to go there. Amazing what a change in ownership can do. read more

Is a new peoples make the pizza and chicken delicious and very Nices too Happy Easter

Pizza was mediocre. More egregious, we paid for delivery through Uber Eats. Their site messed up, so delivery location was store, not my house. I called store, they said reach out to UberEats. UberEats told us to go through store. I paid $30 for delivery plus a tip and still had to pick up pizza. Neither company would take responsibility. STEER CLEAR OF BOTH. read more

It was pouring rain, and we were in a pinch for dinner. I ordered wings, a salad, and a pizza. They were SO nice at this location, had the food hot and ready in 10 minutes, and it was great. I appreciated their customer service. read more

Ordered online Pasta so dried out not edible threw that out. Chicken bacon ranch was ok, bacon was over cooked. Horrible. This is the southboro Domino's. Would not recommend . read more

Used to love it. Now grossed out. Hair in food, like baked in. Really, it doesn't take that much to not bake hair Into the cheese! Update: manager reached out and was extremely nice and helpful. I appreciate this as things do happen and not all experiences can be pleasant. But to me, he was willing to stand by his product in a professional and respectful manner, which means a lot to me. read more

This Domino's used to be our go to delivery stop. We are located 2 miles down the same road as this location, and the delivery time and fee have been absurd lately. At $4.99 for delivery charge, which does not include tip, it negates any savings from the various "coupons" offered. GrubHub is proving to be a better and cheaper solution as of late. read more

This place used to be our go to for quick pizza delivery night for the kids. Ordered tonight and got two pizzas one for kids one for us. Wanted mushrooms - pizza literally had 12 little slices of mushrooms, embarrassing. Just awful, called and complained. Be better guys. Assuming with all the bad recent reviews it's under new mgmt. (not good) Also 4.99 for delivery is insane! The guy got here, called the house to tell Us he couldn't walk through the snow. 1. He was not in the driveway. 2. There was 2" OF SNOW FROM 10 hr AGO. 3. Got to The door and told me how much he hates snow and cold weather. Place is a mess. What is going on?!? read more

Domino's Pizza - a slice of pepperoni and olive pizza - Pizza Near Me - Southborough, Massachusetts

I think the customer service here is great. Women delivered to my car in freezing cold weather and had a smile on her face. I've ordered the habanero chicken sandwich 2 times here now. It's fantastic. The bread is amazing. read more

I order for takeout on the Domino's app. Very fast. Always what I ordered. Staff is very friendly. I have been to Domino's around the country, and this location is a good as I have seen anywhere. read more

Shit service. Said pizza would be ready in 9 to 19 minutes. Showed up to get it after 15 minutes. No one in the store to wait on me. Lady emerges after five minutes and tells me they haven't even started making the pizza and that it would be another 15 minutes. Two kids In the car coming back from a road trip I can't wait another 15 minutes. Lady was rude not going back. read more

I've been ordering from them for years. Rarely have any problems. They are very fast, as soon as I hit the Submit button, it's always less than 30 minutes. I'm surprised to see so many bad reviews. read more

Bad experience last year. They got one sandwich wrong on a $55.00 order and got into an argument with me telling me it was my mistake. The customer is wrong is a bad move. Haven't gone back since even though I can walk there. Really bad get into an argument over one part of a larger order. read more

This was my sons first place of work so I am sad to say this...but this place has gone way down hill. We are very patient people and understand the pandemic has caused major staffing shortages so we are always kind to the folks on the front lines. Management!!! If you are going to have two to three hour delivery times then just say so!!! Don't leave folks hanging and then end up eating a bowl of cereal. I would rather the honesty up front. read more

ordered like 5 times over the summer and each time the orders came hot as heck thanks to my girl natasha (i think that was her name idk) who got it here on time. pizza is pizza, and dominos is king of fast as heck pizza, people complaining should get off their high horses. 5/5 would kill for that garlic crust man. truly one of the best dominos in the country the one by my school doesnt even PALE in comparison to dominos southborough. miss yall. read more

It's ridiculous that they offer you coupon deals for 2 topping medium pan pizzas , soda , bread sticks and cinnamon sticks for 19.99 but when you order online they want to charge you for the two topping for your pizzas then a delivery charge of 5.00 plus you got give the poor guy a tip . read more

The Pizza near southborough sucks....its just bad. Dominos is not good pizza. That said its on par and actually better than some places in town. Plus side is they are open late and you can order online. read more

Placed an order to be delivered. Unfortunately they cut the pizza wrong and due to the amount of people planning on eating, we needed it cut a certain way. I called back to inform them and before I could offer to pay for the extra pizza the man had hung up in my face right after saying how long it would take. So, I waited the time he mentioned and when I called to see if it was on the way, I got a message saying they were closed. Very unprofessional. read more

Beware the delivery service. Although I was told the wait would be 26-36 minutes when placing my order, it has now been 90 minutes and there is no pizza in sight. When I called the store they told me it was "out for delivery" and offered no apology or discount. With such poor customer service, I'll think twice before ordering again. read more

So I will begin by saying that, it's not the first, second, or even third time we have had a bad or not so great experience with this dominos. Sadly, the second not so great encounter with the manager Nick (Nicolas). A little background on me- I come from the restaurant and delivery industry, I'm completely understanding and forgiving when extra time is needed, orders are a smidge off, drivers forgetting items etc... it typically isn't like me to say anything negative as everyone and every restaurant has "off days". Tonight, this ticked me off. I placed an online delivery order, something that is very new to me (I don't use grub hub or any other sites as if rather give business direct to the man), but I've done the online thing for dominos twice now... I must add, the little tracker thing is pretty neat! While I know not everything on the internet reads true, what I understand is the human interaction and how an attitude has been given, not once, but twice. It actually saddens me as a small business owner. In regards to tonight, I placed the order at 10:23PM, for two items. I see in the tracker (always accurate as the employees have to enter it manually with their name) that it's been placed in the oven... I was told (in email and tracker) 27-37 minuets till arrival. Said that Nicholas put the order in..... I was ECSTATIC!! You see, after a crazy long week, two days of feeling like a tired mess and falling asleep at about 5:50 PM, I was so famished! So I watched the tracker like a hawk watching their newborns... at 11:02 PM the tracker said that Nicholas has just put in my order (again)... so I called. The first call was at 11:03 (for 4 minutes) I was asked to hold, to which I said absolutely, then placed on hold, hung up on. I called back at 11:08, waited again for the prompts, got a person, who was actually Nicholas and explained the situation. The reason I called was to explain the situation so they understood and the frustration. Nicholas immediately took a defensive stance. While I understand that they are short staffed, don't be upset with a customer due to this. I placed an order, the order placed was told it would arrive between 27-37 minutes, it was finally put in the oven at 11:03. It was placed at 10:23... that's NOT the customers fault! I sympathize with being short staffed, however, not with the attitude that was given back to me, like it wasn't your fault. The last time I placed an order, we got the complete wrong order delivered, when I called and asked if our order could be remade and sent, I was also told how you were short staffed, beyond busy. That's crap! We ate what was delivered to not cause an issue. But tonight, with the excuses and attitude again, it's crap. I have never been one to complain for something for free so make no mistake, I do not want anything from dominos! I don't want anyone fired or reprimanded. What I expect is more support and more training. That's all. I will add photos of the food as well. I've never received a pizza from them that's missing half the toppings or what spread to be half the order of chicken... I paid for ham and banana peppers on the pizza... and jalapeño and pineapple chicken bites... supposedly 12 pieces of chicken. I've ordered this from Marlborough and Southborough for pickup MANY TIMES! never had it looked like this... I'm disappointed!! read more

Domino's Pizza - Pizza Near Me - Southborough, Massachusetts

See all

I have been a customer for many years, lately I have had really bad experiences from this store. Today, after 1 hour and 15 min waiting, I called the store to see where my pizza was, I was greeted with "oh you're order just left the store" nothing more nothing less. Total waiting time will be about 1 hour and 30 min to get 1 medium pizza and a side of chicken wings. I do not recommend this particular store, the lack of professionalism and customer service has impacted me in a way that I had to write this review, mind you that I really don't write reviews, ever. read more

I've ordered food from here many of times. When you order through the app, everything comes perfect. I called my order in once and they made the wrong pizza when I went to pick it up. Other than that, when I get it delivered I don't think I've ever had a problem. They are generally very fast and for the most part, very friendly. I'll order from here maybe a couple times a month, and haven't ever had anything bad from there. read more

Some body needs to update the Yelp, they no longer have Artisan pizzas nor the American Legends selection. However, when I called and asked what was good after being shut down twice, he listed a pizza under the American Legend section. 35 minute wait at the Motel 6. Not bad, service was good, he waited and listed while I made my mind up. read more

Horrible Customer Service . . . to a degree that they would like to spoil even your food If U ever complain about wait on phone, rest assured that they will make you wait 10-15 minutes longer than what they told you on phone and serve you a very dry pizza. I cannot image what else they may have done with this revenge mentality .... I hope Corporate takes notice read more

They don't use gloves, don't wash pans till after their shift and use feet to balance food out of oven. My friend got very sick from here. I heavily advise people not to order from here especially children. read more

Domino's pizza is better than it used to be and this store in Southborough provides really good, friendly service and prompt delivery.

We have ordered often from this dominos and they're very prompt and so helpful. Tonight we had a problem with receiving a call when our pizza arrived and their driver waited in the cold for my son to come out- we really appreciated his patience and that he waited. This is a well run store with great employees. We've been very happy. read more

Really good and friendly service! Order all the time here! I'm sad I'm moving father away -_-

Yeah, Okay. I sometimes just go for convenience. And Dominos makes it WICKED convenient with their online ordering. All the delivery people have been great and are much appreciated by this customer! Pizza from their Southborough location never disappoints. While it's definitely not North End or Eastie Pizza, it'll definitely do in a pinch. read more

The Domino's in Southborough was one of the first places I ordered from while staying in Framingham. It is a Domino's so you will get pretty much exactly what you expect. I have had a couple instances where the driver got a little lost finding my location or delayed in some of the ridiculous traffic but I can't hold that against them. read more

Worst pizza ever had in life i've had dominoes before but this one I think Indian owns it because there is no extra of nothing on there that I've paid for I called them and let them know that I don't won't it at all they don't won't to help me at all just please pay an a couple more Dollers and buy real pizza gosh I'm so mad right now ..!! read more

I used to order from here about once a week. I think the quality has declined. The last pizza I had was cardboardy. The last time I had fetticine alfredo, the pasta was an overcooked, soggy mess. The chicken wings are very greasy. Just not appealing at all. read more

Save your money, place is laughable... waited 45 minutes for our food that was in route for 30 minutes even though we are 5 minutes away only to find out the driver was in the wrong town. Wife called the store and then the driver to assist with directions but they couldn't speak English so that wasn't working. I called back to speak to the manager and a woman claiming to be the manager wouldn't give me her first name. I asked for her regional/district manager and another guy Chad answered claiming to be the regional but couldn't answer my questions. Told him to keep the pizza as another 20 minutes past and the driver was still lost. Now the franchise owner offers me a free pizza, how about no as Your service was so subpar I would never order from you again! Teach your crew some customer service. read more

There is an offer right now for 50% off a pizza ordered online. When you go to order online the website would not complete the order as it should have. I could not get the site to ever post the total for the order and it would not allow me to choose delivery. So I called the store. The guy on the phone was nice, but after an off phone communication with someone else in spanish, he said tough luck, we cant help you. Dear owners of this store: I have been you customer for years. Not anymore. Good luck. read more

Very bad service. It has happened to me two times in a row where they have told me they will deliver the pizza in 30-35 minutes and it has taken 55 minutes for the pizza to be delivered.. very bad customer service read more

We often take carryout orders from here. The service is good and the order is always ready on time.

Excellent fast-food pizza that is delivered quickly. I like their large thin-crust pizza.

My husband and I have been ordering pizza from Dominos Southborough for months. Faithfully every Friday and more often another time in the week. I would say good customers. Lifetime loyal customer and referral business is what every business wants (Raving Fans) Last week, seems they have a new employee that was extremely rude, misinformed and downright the worst person to interact with customers. We let it go and ordered AGAIN today. This time "the same man" messed up the order again and when I asked to speak to the manager, all he did was cover for his rude employee. Dominos , I am sorry to say you just lost a lifelong customer. Corporate should teach customer retention and its value to the business. If I was the manager, surely I would have sent out another pizza with my apologies.... All would have ended differently read more