I go to this place all the time because I like their wings so much. Always good flavor and crispy!…read moreI'm just so tired of being understanding with them over their sauces and issues with reading instructions. I get lemon pepper every single time and pay for extra seasoning. Yet they never put extra. today I orders a 20 pc lemon pepper and a 10 pc medium. i decided to pay for "extra seasoning/sauce on the side" so I would have seasoning/sauce on the wings, and seasoning/sauce on the side, but instead they chose to give me no seasoning on any wings, and ONE cup of sauce/seasoning for each order of wings. i genuinely have been understand for the last 5+ orders i've made, but i'm paying for EXTRA sauce and actually getting LESS this time. annoying.

Awesome service & awesome wings 10/10 definitely try the sweet and sassy in house made sauce we…read morereally liked it. Laid back and chill place to grab dinner.

I ordered a 12 peice family meal and a gallon of SWEET tea. The chicken was extremely salty, and…read morethe SWEET TEA WAS NOT SWEET. When I called the store the manager on duty was very rude! No apology for any of it. She just made excuses saying there is no way because things get done this way or that way. The only thing I was offered was to come try another piece of chicken. When I explained that it would be too much of a waste to drive all the way back to "try a different piece of chicken" the manager said "well I don't know what to tell you then" I heard her say stupid bitch as she hung up on me. I called back and asked for her name she said "sorry I don't feel comfortable giving out that info." I said that was fine cause I will not be returning to this store again and she said " I really don't care" I just feel like I wasted my money and that the manager did not care to try to solve any issues and was extremely rude. We eat there often because it is what my fiancée likes but I will not be back at this restaurant ever due to the way the issue was handled. At the very least she could of offered me another gallon of tea and even lied and say she was going to look into it but she did nothing but disrespect me when I was nothing but respectful and letting them know things weren't right! Being offered another gallon of SWEET TEA would of made a world of difference. But your manager should not be in the customer service business! This is coming from someone who has been in customer service for many years. Could use a good cleaning.

Well just because I couldn't leave one star. I have never been so disappointed in a restaurant…read moreexperience. Try ordering while the person taking your order is shoving a potato wedge down her mouth. Just awful Walked out. Won't be back

This is my ABSOLUTE FAVORITE pizza place of all time!! It's just a shame that I have to drive so…read morefar to experience it (I live in IN). I always order pizza, but I've been known to order Cassano Skins and chicken tenders. ALL of which are outstanding! (I hear that the subs are terrific as well). Back to the pizza. It is faultless. The crust, the sauce, the toppings. And ALWAYS baked to perfection, with just the right browning of their provolone cheese (I believe they shred it right there in their kitchen). We almost always do carry out, and it never fails to be a grand experience too. They're always on time, and the people never fail to be friendly and courteous; both on the phone when ordering and when pick up is made. There are several other pizza establishments in Sidney, but I have never tried them. I've found the very best, so why would I bother? (NO offense intended )

A Sunday night favorite at our house. Good pizza, prompt service. Best pizza in this area.read more

Cold Angry Orchard Apple beer and bone in wings. I usually put the BBQ sauce on the side then dip…read morethe wings. Yummy.

All I ordered was 6 wings and fries and took about a half hour than it took another 10 minutes…read morejust pick up because they didn't even ask if I was the person picking it up

I ordered these wings to go and it took about 20 min for my food to be ready with it being decently…read morebusy inside on Memorial Day. The host in the front was helpful and packed up my food quickly. Even with the drive home, the wings were still good and crispy. The medium wings could've had a little more sauce but that's just my preference. $28 for 20 wings, not super expensive but definitely not cheap either.

They reached out to meet your expectations. That says a lot! I wasn't happy with a recent purchased…read more, after having a bad day. Honestly I would have ordered again.

The Pizza was horrible, the service sucked, and seen a cockroach crawling. The owner is cocky and…read morearrogant showed no respect to his customers.

margo is so amazing she is one of the new managers over on Russel Rd she is the assistant I believe…read morethat girl is fast knows what she is doing hard working greats you with a smile has a kind soul is very well kept helps you order what you need for a big family got the bang for my buck was so impressed by her I wasnt gonna go to this store heard a lot of bad things about it but wanted to see for my self and I tell you what that girl is amazing and I will be going back she is just what that store needed so if you wanting good food fast call and make sure she is working cause your wont regret it

Sat at the bar and enjoyed a great cider donut cider from Downeast Cider. So very good…read more Had the Bang Bang Shrimp with a side of Brussels Sprouts with Bacon. Lots of bacon! Should be named the bacon with Brussel Sprouts. Chicken sandwich was also very good! Lots of beer choices. Check it out

Great place they messed up my food but they made it right…read more Very nice and happy they did the best job making everyone happy Thx a lot Murphy

Philly steak sandwich terrible and greasy. Re-think this sandwich and take it off the menu.read more

absolutely horrible service ! this was the first time ordering pick up instead of having it…read moredelivered. first of all when you call the person that always answers the phone doesn't speak English ! I specif told her I wanted the icing filled up to the top for the Oreo bites that I ordered ! first time I ordered them I got two container, second time I only got one and it barely had any in it ! well as you can tell by the attached picture once again they screwed me. she even told me she was making note about the icing to make sure it was filled up all the way !! she's damn lucky I wasn't the one that picked it up ! do NOT order from these people !

I personally witnessed an employee being publicly humiliated by the owner…read more I stopped into Firehouse Subs in Sidney, Ohio on Friday, July 24, 2026, and a blonde female employee had just begun taking my order when the owner, Tom Martin, came out of nowhere and started yelling, cursing, and degrading her in front of multiple customers and another employee. The public humiliation, intimidation, and imbalance of power were difficult to watch and reminded me of the dynamics often seen in emotionally abusive relationships. I was in shock. My hands were shaking after witnessing a man old enough to be this young woman's grandfather openly attempt to intimidate and bully her in front of customers and another employee. If he was willing to speak to her that way in front of customers, it left me concerned about how employees may be treated when no one is watching. After he finished yelling at her, she returned to taking my order with kindness, professionalism, and a smile. Despite what had just happened, she remained polite, respectful, and focused on providing excellent customer service. She handled herself with far more professionalism than anyone should have been expected to under those circumstances. That young woman deserves recognition for her professionalism and composure. She represented the business with far more dignity than the person who owns it.

I like Firehouse for a couple reasons. They support our first responders, and they have a wonderful…read moresandwich with corned beef and pastrami. Last time I got take out, sandwich bread was bit soggy for some reason. Not sure if it was caused by pickle juice or too much vinegar and oil. Still a good sandwich. I prefer to eat there, but sometimes my walking takes me to takeout. I prefer Firehouse over the competition that is out there.