Not that this place needed a worse review, but our last order was frustrating. They charged us for a bunch of sauces that never arrived, and the pizza took at least 20 minutes longer than the estimated delivery time, so it was cold and the cheese on top had dried out. When we called, they said they could send someone with the sauces, but then admitted they didn't have anyone available and it would take a while. We asked for a refund for the sauces since we'd already given up on the pizza, but they said there was nothing they could do. We just hung up--it wasn't worth the fight. Domino's was never amazing to begin with, but we figured a simple, cheap pizza would at least be reliable. Unfortunately, that wasn't the case. We won't be ordering from them again--there are better options, like Marco's. Maybe the manager of the business sees this and decides to improve, but I doubt it. read more

Don't ever order from this place they will take your order act like they're starting it then cancel order after 35-45 minutes and still charge your credit card!!!! I'm so beyond angry and they don't even have the decency to call you!!!! I'm reporting this to corporate close this location or hire people that actually work read more

the cashier took my payment in cash and just went back to make more pizzas with out washing his hands wow.

Don't ever order extra cheese or extra ingredients. 3rd time I've ordered this and I got nothing. Said something to the lady who checked me out and she just walked away. Worst Dominos I've ever used read more

Tried this for the first time because we usually go to Papa John's, worst pizza ever! I got a supreme pizza, cheesy bread, and the marinara dip. I think they ran out of cheese because absolutely nothing had cheese on it. It was horrible! Will never buy from domino's again! read more

I hadn't ordered Domino's in years but my grandson asked for a pizza from there. Never again. What a waste of $25.00. The pizza was cold, burnt in spots and even though I asked for double toppings, it hardly had anything on it. The worst pizza I have had since I can remember. read more

If i could give less than one star i would. We ordered a pizza, the app said our driver had been in the neighborhood for 10 minutes before he arived to our house. When he got here and we openned our pizza, A PIECE WAS MISSING!!! The driver ate a piece then smashed the pieces together to make it look like it was all there. Tried to call back and they wouldnt answer my call. Never again dominos. So disgusting read more

Every worker had earbuds in and the Asian lady was extremely rude to us for no reason at all. Terrible customer service 06/16/2022

This particular location will charge your credit card more than you authorize!! This has happened to us twice now. The first time, the district manager actually went to the restaurant and pulled our receipt showing that my bank statement did not match what the signed credit slip showed. We received a free pizza voucher which we did not use because we were so upset. After a year, my wife was really craving Dominos pizza since it is her favorite. Reluctantly, we ordered and paid for a several pizzas online and had them delivered. Guess what??? It happened again. We were charged a few extra bucks than what we authorized. I know it's only a couple of dollars but it's the principle. It's a shame that we can't order Dominos pizza anymore because we can't trust them. DO NOT TRUST YOUR MONEY WITH THIS LOCATION. read more

Ordered online and it was ready within minutes. Super quick and great pizza. I also tried the cinnamon bread twists. They were a little dry but with the icing they were great. read more

Domino's Pizza - a box of doughnuts - Chicken Wings Near Me - O Fallon, Missouri

Tragic story. Placed large order online for a get together I was hosting in four days. Two days later, found out that one guest was gluten free. They have no way of editing on on-line order, so had to call the store. Finally got thru and explained that needed to change my order. Went thru the changes and was told the price will change from my preorder, so I needed to call in the day of delivery to get a new total and run my card. I called in as asked and talked to a guy without a clue. Told me it was taken care of and they would deliver on time. When that time came and my guests were waiting, I get a call from driver saying he needed my card to process order at the new price. I confirmed the order and he delivered the pizzas and gave me my receipt. I could not add a tip, so I gave him $20 cash. Then when they charged my card, they added $19.65 for a tip. I did not authorize that. Dealt with customer service who provided zero help. BEWARE!! Check receipts and make sure they don't do this to you too. read more

Tried to order online at 7:10 pm. The first available time it would let me order was for 8:30 pm.

Tell me how this is the third time I've ordered a buffalo chicken pizza that ends up missing buffalo sauce. Ridiculous.

Waited an hour just for my order to get canceled without anyone telling me. If they weren't going to accept my order they shouldn't of let it go through their system. I had to look up online how to see if my order went through, just for a machine to tell me that they never even took my order. If you guys are open till 1am you should be able to place my order at 12:30. Absolutely absurd. read more

I feel they have a pointless 1 star review. So heres a 5 just because too. Also, just to add, I have eaten here and it was good. Not healthy but.... Pizza. read more

This place has really gone down hill over the past few months. Food quality has declined dramatically, deliveries are taking longer and longer. It's to the point where they don't even deliver our food anymore but charge me anyway. read more

Ordered mild chicken wings and chicken Alfredo and received hot chicken wings and half an order of the chicken Alfredo. When I tried to call the store back about the order the manager said she was going to go get the manager and hung up on me. read more

Ordered Friday October 26. The order we do several times a month and as always tip the drivers. Well this time we get our order and it is wrong the same pizza. I call the store to file complaint. I speak with the Manager who gives me district managers phone number. But come to find out the person I spoke with is the district manager....why didn't he identify himself as the district manager. Is Jason ashamed to admit he is district manager and his people made wrong pizzas. Yes he offered to remake the pizza....but how not knowing he is DM n ok t just a manager....big difference. I would have said yes but I asked to file complaint and they won't listen because he offered to remake. Shame Jason district manager and Brenda cust service complaint dept here in Missouri, you call on Monday and leave your contact number to call and she calls a different number. She calls you at the correct number on Thursday. Very intelligent....shame we have been ordering from them for years....guess I will look for Papa John's or Imos near us. read more

I recently ordered online from pick at least 2 for 5.99. i ordered 2 topping pizza, pasta & salad, 3 items off that menu. they say takes 1/2 hr for pick-up. i show up at the store and guy says we dont have any salad and i have to pay $9 for the pizza, but pasta is still 5.99. terrible customer service! they could have called to say pick something else! why if its pick at least 2 items did the discount go away with 2 items. the guy was a real jerk so i refused to pay. dont waste your time at this place! read more

An hour and half for delivery less than a mile away.. After an hour I called the store to see if I could pick up my pizza. They said my pizza just came out of the oven and is leaving now. 5 mins later my ice cold pizza arrived. Thanks guys read more

Don't use the drive though window to pick up your online order if you want to actually get service. I sat there for 10 minutes and they walked passed the window 8-10 times and didn't even acknowledge my existence. They had one other customer inside when I had to park and go in because they were clearly not coming to the "express pick up window" anytime soon read more

Very disappointed ... ordered a deluxe pizza ... cute. I got a pepperoni pizza burnt with only olives ... I paid for a deluxe with additional garlic sauce and ranch for the $7 garden salad ... I got none of the above ... I'm sorry but pizza orders aren't rocket science ... it doesn't take a genius to press computer buttons ... will never order from here again ... #embarrassing #learnhowtodoyourjob #alwaysgoimos #seriously read more

My pizza was good, Cheesy bread was too. However were finished eating the the tracker still shows pizza is in the oven. ????

The pizza arrived about when expected. I ordered pan pizza so that does take longer but it was delicious. Even the gluten-free crust was good. read more

If it was possible to give no stars I would.. The manager here was horribly uncooperative, rude, belittling, I will NEVER. Order from here again. read more

pizza good, but deliver man didn't give me time to give tip and then walked away saying "thanks for nothing!!" so BAD service!!!!