Considering that the night before was New Year's eve, and due to the fact that we have been eating left overs since Thanksgiving, and not to mention that is 50°F and rainy we decided to order out. we ordered through the Domino's app: 2 large pizzas, 1 veggie thin crust, the other half jalapeño half pepperoni hand tossed, and a sub, buffalo chicken ranch, and 2 sodas, a Dr. Pepper, and a Fanta orange. Now, before I continue, understand that the pizza the sandwich and the sodas were very delicious it was cold and rainy and we didn't want to go out so of course the only choice was delivered.
You would think that the order was simple enough, but we got 2 calls from dominos. The first was to let us know that on the veggie pizza they didn't have the thin crust that we want on the pizza no big deal just crust. Then they call is to let us know that they were out of strawberry soda, we didn't order strawberry soda. Then to top it all off when the pizza delivery got some he only has 1 soda. Under any other circumstance I would not have made a big deal about the soda, but this order was $2.15 plus the delivery fee which means the soda come out to $5. When I called to tell them about the minor, miniscule, insignificant problem about my soda the attendant calls the assistant manager without even acknowledge me she jus passed me to the assistant, who then passes me to a manager. REALLY!!
I hate to tell you this Domino's but world class pizza plus terrible customer service equals not a very good dinning experience
Long and short of it all, I removed the Domino's app from my phone, and from now on I'd rather make the 40 minutes, to and from the closest Pizza Hut to me, than order from the Domino's that's only 4 miles away. read more