I think I'm done giving this place chances. They manipulate the order tracking and mark pizzas delivered before they are, so I sit there worrying whether my pizza is actually still coming or if they're screwing me out of my order. Then, the upgrade to handmade pan is not worth the money as they put a crust on it anyway, so the toppings are NOT to the edge like youre paying for them to be. read more

Domino's Pizza - Handmade pan "upgrade" not as advertised - Pizza Near Me - Berkeley, Missouri

Order never was delivered was told they could not find my hotel room funny thing is I was sitting in the lobby. Good thing it was a cash order. read more

1 star=0 stars. Delivery took an hour and a half. Called before pizza showed up asking where it was. They said we are short staffed and if you have a problem go to corporate. When you do that, it goes back to the store owner who doesnt give a crap to begin with so it dies there. Tried going back to corporate three times. No dice. Finally got the pizza and couldnt tell if i was eating the pizza or the box. read more

Last week I ordered several pizzas from Domino's on Natural Bridge in Berkley, MO and received an email that had a coupon code for a free medium 2 topping pizza that had to be used within 5 days. Yesterday was the last day the coupon would be good, so I went online to order. It had to be delivery only, no pickup so I ordered and got confirmation. Shortly after that I got an email that my order had been canceled and that if I had questions to call the store directly. I called the store and asked what was told in an unconcerned voice that they had no driver and that is why it was canceled. I asked if I could just come and pick it up and was sharply told NO! I asked what I could do since this was the last day coupon was valid and she replied that "Well, you shouldn't have waited till the last day"! I asked what I could do and was sharply told "I'm not going to argue with you" and she hung up on me. I order from them on a regular basis but will never deal with such a rude store ever again. That store Sucks! read more

awful, they don't let u use promos has a free pizza amd had to pay, it was the worst pizza ever, literally cardboard with the slightest cheese. terrible. do nit go here if u want good food. read more

Domino's Pizza - cardboard and cheese - Pizza Near Me - Berkeley, Missouri

" The Worst Dominos Location Ever!" The Dominos Pizza location at 9432 Natural Bridge Rd. has horrible food. I bought $56 of pizza for family around the holiday and I picked up my food about 30 minutes before they were closing for the evening. When I got home, the pizzas had a lot of sauce with barely any toppings and they were burnt. I couldn't believe it so I immediately called the location which were not closing until 10 minutes but they didn't answer. I called 5 times back to back and still no answer. Can you imagine bringing food to your family that's hungry and the food is horrible (which is a nice way to say). I contacted the Dominos headquarters and they told me that this location is franchised owned but they will send a message to the owner regarding this. The owner "sucks" and has a ridiculous policy that you need to bring back the food first. So I should keep the 3 day old pizza and bring it back. I would not have gotten a refund for this at all. Why don't the owner train his employees to close at the right time instead of when they want to close and by the way, it wouldn't hurt for you to teach them proper customer service skills and how to cook. My free tip is: Go to a Dominos that is not franchised owned because if you have a complaint, the franchise owners are hesitant to refund you and make sure you get good customer service. read more

1 hour to deliver 1 pizza plus they forgot my bottle of soda . Definitely don't order from here!!!

we made a simple 2 pizza pick up order, got home and they got it completely wrong. drove back up there.. waiting for them to remake it just for them to make it wrong again. whoever owns this location may want to consider re training. read more

I'm staying at the hotel up the street my room key has a Domino's advertisement so I called but the specials one large one topping $9.99 not very good deal Came inside the location to pick up the pizza dealt with unprofessional & slow-moving employees!! Grade: D- read more

Domino's Pizza - Stayed at the Clarion Inn down the street. Maybe the worst hotel I ever stayed in. - Pizza Near Me - Berkeley, Missouri

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Came into the store to order. Workers are unprofessional. Once I placed my order the workers were debating on who would make my order ..... because no one wanted to work. No one was in the store and there were no online orders but all the employees were still moving ridiculously slow they even messed up my order. One of the workers was sleeping on the tables. Oh, and while I was there the phone rang and no one cared to pick it up. The gentleman who made my order was nice but he missed an ingredient on my order.... read more

Garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage called I could barely hear the girl talking because of the loud music and to make things worse she was talking to her friend and than she hung up on me. read more

DO NOT ORDER FROM HERE!!!! Ordered a cheese pizza and they delivered a pizza with everything but the CHEESE!!!! Are you serious, who cooked, cut, and put this pizza in a box with only sauce and sent this out to someone! I have had some pretty bad service but this is the worst I have ever experienced from a pizza place. read more

Domino's Pizza - Seriously, no cheese!! - Pizza Near Me - Berkeley, Missouri

We have ordered from this location multiple times over the past few years and they are consistently getting worse. We had an issue the last time we ordered with it taking 45 minutes longer than expected. During that same delivery, the delivery driver gave me the wrong order. When I went back inside to retrieve my phone to show him the correct order, he was opening our door to come directly into the house. I stopped him and told him that was completely inappropriate. He apologized for the mishap, however I reached out to management to voice my concern and never heard back. We have ordered from this location once more since then, hoping it was just a fluke, but it does not seem to be. Again, we were given an incorrect order after waiting an additional 30 minutes over the expected wait time. It's unfortunate because ordering from other locations has never been an issue, only this one. read more

DO NOT EVER GO HERE! Absolutely awful location. 9 times out of 10 you will have a issue either picking up or with your order. No clue how this place is still in business. DON'T WASTE YOUR TIME! read more

Ordered 4 pizzas for a birthday party. One of them was ordered with no cheese for vegan members of the party. When they arrived the pizza with no cheese was made with cheese. I called to ask for a replacement and everything seemed fine with the exception of being asked how it got cheese on it, as if they were asking me how I or my guests got cheese on the pizza ourselves. I said the pizza was made with cheese. They said they would remake it and it would be here on 45 minutes. They then called back a few minutes later to again question how the pizza had cheese on it and then eventually hung up on us. I called back and asked for a manager to talk about what happened and they appologized and again offered the replacement. I explained that at this point we didn't really trust the situation at all and just wanted a refund for the one pizza. They said they could not do a partial refund. When I asked then for the contact for the corporate office or the franchise owner I was met with silence for 10 seconds or so then the manager hung up. Will never eat at this dominos again. read more

I used that internet to order a pizza and this store accepted the order, I got the email, and I watched the tracker, and they put my order in the oven, and then nothing happened. The tracker never said the next step happened, because it didn't. No one called me to say they would not be delivering the order. No one answered my call, probably because I put my phone number in on that internet and they knew they didn't want to talk to me. I was so amazed because my other experiences with Domino's were not so horrible. My Recommendation: Don't order from this store. Go get some Church's Chicken instead. read more

I order from this place 24/7. Tonight I'm disappointed with the service. I ordered a pizza I was awarded for free because I order from there so often, the pizza showed up almost an hour late, cold and also with garlic spread on the crust which I specifically asked NOT to add the garlic spread. Very disappointed today. Especially since I order from the at least 2-3 times a week. read more

Took 20 minutes to place order over phone. Re checked and checked and verified order correct over phone. Pizza never delivered and placed on hold when I called back never to be answered. read more

we ordered online at 830 & got a call a hour later at 945 saying they didn't have any delivery drivers and if we could pick up the pizza or cancel. we decided to go pick up our pizza & after picking it up i had to ask him to make sure he took off the delivery fee. once i said something he said oh okay i'll go do that now ? nothing but bad experiences here over and over, it's not worth it go get some imos. read more

This domino's is actually one of the best I've tried in STL. I've never been there for carry out but my delivery orders have always been accurate, hot, and promptly delivered. Also worth mentioning is that the drivers have always been friendly and always had their own pens! Domino's has made some great changes to product and service in the last few years so if your last experience with them has not been recently, give this location a try. read more

We just ordered sandwiches from this place and they accepted the money but wont deliver it as asked they called and said they dont deliver here because its a security risk but they delivered here a few days ago me think they should have zero stars not one!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Order #214041 read more

I'd give this place 0 stars if I could, ordered 2 medium 3 topping pizzas that were not delivered even though on the website it said that the pizzas had been delivered to my hotel. Don't order from here unless you want these crooks to take your money and leave you hungry. I contacted the corporate office at Dominos and they said they'd have to get in contact with the Franchise owner, so instead of getting my money back for terrible service I get charged 31.97 for no Pizza. Might I suggest the drivers check in with the Hotel clerks at the front desk in the future to ensure customers in fact get their pizzas? It sure would make it easier than opening a "case" that probably won't get solved because the owner is more than likely a crook himself. read more

Ordered a large pizza and a side with some sauces for carry-out. Twelve minutes later I had my order in hand. Everything was in my order exactly, no mistakes. As soon as I walked in the door I was greeted by their employees with great customer service. For a quick bite to eat I would recommend this Domino's Pizza! read more

I ordered Domino's for dinner at work tonight. I received my order with the wrong dipping sauces. I called the store to correct the problem. The gentleman I spoke to said he would send the correct dipping sauces if I gave him a discount to the store I work at. I was shocked he would ask me this. So I asked him to repeat. He did. I asked why I should give him a discount to my store when I am calling because they screwed up my order. He started to give me attitude. I told him if he wasn't going to take care of this problem that I would wait until Monday and call their corporate office with a complaint. He then got more of an attitude with me and told me I wasn't going to get anywhere with my attitude with him, that i could go ahead and call corporate, it wasn't his problem because it wasn't his department. If this is how they act when they screw up orders then they do not deserve business. We deal with a lot of the people who stay in the hotels around here. I will tell people to avoid them. read more