This is a casual dining restaurant. The decor fits the theme of the restaurant. Customer service was okay but could have been better. I did see some regular customers. They were greeted much better. The food was okay. I believe it would've been better on better bread. I had the Chipotle Chicken Sub. The chicken and Chipotle mayonnaise were good. The bread was just okay. read more

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Came to grab dinner for my husband and I as I worked late. Upon entering into the store, i noticed staff preparing to clean up for the night. The young man working at the counter was polite and took my order. Another gentleman took over with making my sandwiches. I felt like my sub in a tub was thrown together. My bacon was just left on my sandwich whole, would've enjoyed it being chopped up. There was entirely too much mayo even though i asked for just a little. read more

I stopped at this Jersey Mike's today because the store was open and I wanted to order some food. I walked inside, only to be told that they were only taking online orders at the time. Honestly, how does that make sense? I was literally standing inside the open restaurant, ready to pay for my food. If the employees are capable of preparing the order, why can't they simply take the order from a customer standing right in front of them? It came across less like a legitimate operational issue and more like the employees simply didn't want to deal with customers. That's extremely disappointing for a business whose entire purpose is serving customers. I left without ordering. Jersey Mike's should seriously reconsider how this location is handling customers because turning away someone who is already inside your restaurant is not a great way to earn repeat business. Very disappointing experience. read more

The food was great but as he was packing my sandwich this young man literally squeezed my sandwich multiple times and twisted the top tight. It turned my food into a mess and went from my long car drive snack to having to eat inside. Literally why would he do that?? read more

Jersey Mike's Subs - Fast Food Near Me - St. Ann, Missouri

This is my first time going to jersey mike at this location. The sub that i got is similar to all the other jersey mike subs that i had tried. There is sufficient amount of meats. It was busy when me and a friend went here. So the wait was about 15-20 minutes long. There were plenty of tables to sit at and there were plenty of parking. read more

Jersey Mike's Subs - Fast Food Near Me - St. Ann, Missouri

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Two stars is generous, only because the sandwiches are ok. Manager and whole staff are very clearly racist toward whites. The vibes are strong here. No thanks and do t try to contact me. read more

Who doesn't love a sandwich?! They serve cold and hot sandwiches so take your pick. Location was clean and staff were friendly. The open parking lot is shared with the strip mall it's located in. I got the chicken bacon ranch with no bacon. It was decent. I thought it was going to have lettuce n tomato but I didn't have any tomato unfortunately. I do think I will visit again. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - St. Ann, Missouri

They need help had to waste 23 dollars on Uber Eats pick up order I get a notification telling me to come pick up my order there is 15 people in line and my sandwiches where never made so thanks a lot read more

This is the first time I've had such a crap experience here but for how much I spent, I won't be back after this. The girl working told my husband I did not order a fountain drink with my sandwich (she was incorrect), then I ordered a giant chicken cheesesteak with onions and peppers on the side (pictures to show how little meat and toppings I was given). My husband's Chicken bacon ranch was fine but my sandwich and lack of drink which cost a few dollars by itself is not okay. read more

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Amazing food and service. Oscar was so sweet with our kids and made the experience amazing!

Our favorite is the Big Kahuna! We share a giant and I can never finish more than half of "my half". But it's still good reheated the next day. It's our go-to lunch spot when we're out and about. read more

Decided to try Jersey Mike's for something different. I was really surprised at how they cut your cold cuts and cheese steaks fresh to order. Yes they are a bit pricey but overall still delicious. I got a Big Kahuna Cheese Steak and the hubby got a Mike's famous Philly. The service was some what slow considering they were making fresh . I will be back , I have to try they're cold cut sandwich next. read more

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So super happy to see a location in North County, it took long enough! My luv for JM started in the Las Vegas Airport when I ordered a sandwich waiting on my plane. Then a location opened in West County and I'd occasionally make a drive out. I arrived here a little before 8p and the line was to the door. So busy that they ran out of bread! We were given 3 options, wait 10 min for bread, get order as a wrap, or take a coupon for a discount and come another day. I opted to wait. Design of store, friendliness of staff and freshness and correctness of my order is the reason for the 5. Giant Club Sub, Mike's Way - Dry. I'll certainly become a regular here. Many subs to try! read more

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Third time in a month when I've placed an on-line order, arrive at designated time and order not ready. 30 min later, everyone who were walk-ins received their orders and left. Still not ready. Asked that order be cancelled. They refused saying I had to use so. Go to app, it says go to store. No excuse. read more

Sandwiches are always GREAT and staff - they are good people. The lead person is always friendly. Come visit Jersey Mikes at The Crossings in Bridgeton on Saint Charles Rock Road! Thank you wonderful people!! Have a nice day. read more

TERRIBLE, & SCARY I was on the phone talking to a friend explaining to them I did a online order and it wasn't ready and hadn't been started (I wasn't loud or talking to anyone at the store) He stopped cutting meat walked to the pick up counter and said in a threatening tone and manner you can leave if your going to cause a scene & waived my ticket in my face and said your order DOSENT have to be ready until 12. I responded ""I'm on the phone and I'm not talking to you & your causing the scene" I said you need to learn customer service skills. He continued to talk to me in a aggressive tone and manner & told me he is the manager. He was very disrespectful & argumentative. This is the WORST Jersey Mikes in STL. I have been eating at Jersey Mikes since the first location opened in STL on Watson. I have always had great experiences until visiting this location. He kept yelling he is the manager you can leave and saying disrespectful things. I told him I would be making a complaint to the owner of the store and franchise his response I don't care and you can leave. He embarrassed me & disrespected me. The staff at this location are not friendly consistently and now this is their manager I WILL NEVER go to this location and I'm telling EVERY ONE I KNOW about this experience read more

Jersey Mike's Subs - Rude Manager - Fast Food Near Me - St. Ann, Missouri

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New location. They have both cold and hot subs. I recommend getting a cold sub "Mike's Way". Otherwise, if you like hit subs, you could get a Philly Cheesesteak sub. All are very good. If your pressed for time, you can always order ahead through the app. The app will earn you free subs, including a free one on your birthday. However, since this is a new location, the employees are still training. I ordered through the app and the turn around time was 26 minutes. App orders are supposed to be ready in 15 mins. I'm sure that will get better though. Again this is a very new restaurant. If you haven't had Jersey Mike's and like a meaty sub, I'd check it out. read more

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I think I'm in love! Jersey Mike's tuna sandwich is delicious and satisfying. I normally add pickles, request light oil and vinegar and change the bread to the Rosemary Parmesan and pair it with a mix of Miss Vickie's Jalapeño and the Salt & Vinegar chips. Today for dessert I split the Butterscotch TastyKake with my guy and it was the perfect meal. I originally ordered the chocolate cake but was happily surprised with the mistake. I will say this is the 3rd time I've had the tuna and it's consistently great. The Kahuna chicken cheesesteak is also excellent as that's the first thing I tried. read more

Jersey Mike's Subs - Jersey Mike's Tuna and chips - Fast Food Near Me - St. Ann, Missouri

How to run a business/and what not to do- Be fully staffed Have each staff member assigned to a work station Take pride in store appearance and create quality product Put the slowest/newest member in charge of sandwich assembly When sandwich assembly/slow guy is knee deep in sandwich assembly offer no help to him and stay at your assigned station and offer him no assistance Manager stay in the back room doorway and chat with coworkers not helping sandwich assembly guy Ignore the fact that sandwich assembly guy is backed up and customer's are waiting an oddly long time for a sandwich that surely someone else could help create. Creat a teamwork environment The sandwich was good and the slow/new guy took pride in creating a sandwich that was not sloppily put together but come on and pitch in when the assembly line is backed up. read more

The staff is phenomenal- it's a well run business and they are loads of fun!!! We are from out of town and this place was the best!

Ordered for delivery and the sub came fast and fresh. The turkey was good quality and the sandwich held together well. They also listened to my request for extra cheese and no tomato. These sandwiches have a great tang to them and there is no skimping on ingredients (yes I'm talking to you Jimmy John's). Whenever I'm in the mood for a classic turkey sub this will be my go to. It was affordable and lasted me two meals. Stuck it in the fridge and it held up really well overnight. Bottom line- damn good sandwich. read more

Jersey mike's has the best and most authentic Philly cheesesteakI've ever eaten. Add them mushrooms and I'm in heaven.

I heard about Jersey Mike's and thought I would give it a try. Entered a pretty small place but it was clean and bright. I ordered a regular size sandwich and watched them slice the meat and added the different add on's I requested. Bread meat and add ons were fresh and tasted very good. Price was reasonable so I'll be going back again soon. read more

This Jersey Mike's has my favorite Philly cheesesteak sandwiches. They are great at customizing my order (no green peppers, extra mushrooms). Wife gets the Club Sub and they always put a lot of meat on it. Service is outstanding and the servers are courteous and fun. This is my lunchtime joint! read more

I know how you got a four-star rating but this is the second time I gave them two chances this time they really screwed me $40 for two sandwiches my husband gets up there is treated disrespectfully they didn't even bother to try to resolve his problem they just said nope we don't have your food and we're not going to make your sandwiches right now because we're busy I called up there speak to a manager the guy who answered the phone refused to give me his name the manager didn't want to give me his name I worked in customer service for 15 years I have never been treated this bad in my entire life never ever go to Jersey Mike's don't go to Maryland Heights either cuz I called them and she said that he was just a fantastic person that he was a very smart guy and he's going to be a neurosurgeon and she doesn't believe that he could treat me like that but he can't make a sandwich zero stars for customer service zero stars for food quality cuz I didn't get any food five stars for location read more

I can't determine when and how is a good time to order lunch from this place. I have ordered previously through my app and the order wasn't ready remotely near the stated pick up time. Just today I ordered in person and it took 25 minutes from the time I walked in, to get my sandwich. Also the roast beef had strings! read more

Awful experience with a catering order at this location. Very very slow, terrible communication, and wouldn't give me my receipt after asking for weeks read more

NOTE: Google Maps shows the incorrect location for this Jersey Mike's address. Suggest searching for First Watch Restaurant that is next door at 985 Northwest Plaza Dr, St. Ann, MO 63074 read more