Excellent quality and service. Regular customer and get great service and consistent good quality food. Ordered multiple boxes of cheese and chicken pizza- right time and every pizza rightly done. Love the place !! read more

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My order pick-up was 6:45pm. When I came in, I gave them my name and they said it would be ready in 5 - 10 minutes. It's 7:24pm right now and I still don't have my order. They blamed me for my order not being ready because I "changed the pickup time and their system doesn't like that". No apologies. No responsibility. It's just pizza y'all. Why the crazy egos? Wack. read more

Domino's Pizza - me waiting - Pizza Near Me - Alpharetta, Georgia

The pizza was really good, exactly how I ordered it ! Friendly customer service and got some free ranch ! My go to dominos now !

Note: this review is more for customer service rather than the food itself. We ordered pizza online along with some of their stuffed cheesy bread. Went to pick up, and food was hot and ready. Once we opened the boxes, we discovered our cheesy bread wasn't stuffed at all and was quite doughy/inedible. I called the store (at this point it was close to closing time), and manager apologized and offered to replace the cheesy bread right then and there. Because it was already late and no one in the family felt like going out, he said he would put a credit on our account. And he did just that! Not only for the stuffed cheesy bread, but also for a free pizza for the hassle. Ordered almost two months later, and our account was still notated with his note. Great example of how customers should be treated! :) read more

How are you guys still in business? In the last 3 months I've tried to order from there multiple times and we never get good service. The excuse every time is they do not have enough people working. Well if that's the case then they should quit taking so many orders. This may be a corporate problem but either way they need to make some changes. read more

Worst in store customer service. They don't care about customer. they try to threaten customers and mess up orders. Amber pretends to be a Store manager but doesn't even have a basic sense of how to deal with customer. she doesn't want to work at all. just because they don't have enough employees, Amber try to get anger out on customer. don't go here for your own good! Save your money and time. read more

Placed our order at 7:30p and was quoted 58 minutes. Over 90 minutes later and still no delivery. UPDATE: Total delivery time was 120 minutes, and 1 of the 4 pizza's was smashed against one side of the box. Not the service we're used to seeing from this location. read more

The absolute WORST pizza place to order from. The last couple of times I have ordered from here they have taken 2 + hours to show up with my delivery, and that's even if they show up. After 100 min or so I try to call the store, only to wait 15-20 min for Mike or Tom to answer. When questioned about the eta of my pizza, they say, "Oh, we have no delivery drivers tonight". Really, do you think you might want to let your customers know that before they wait and see if someone shows up?!? And they NEVER have drivers?! One time Mike said, "There will be 2 pizzas credited to your account next time you order". That never happened. When I called tonight AGAIN the store manager TOM said he could do not do anything for me. Placed my order at 6:33, called the store at 7:56, and Tome picked the phone up 17 minutes later. TAKE YOUr BUSINESS ELSEWHERE. read more

Gotta love technology when hampered by humans. The web site says 30-40 minutes. Called the store after an hour and ten minutes. Got the "my driver is out on delivery, you're next". I asked if they did anything for the customer when they miss the delivery window - they said "you're next, we are short staffed". Ten minutes later, I called back and said I'd come get it but was assured my food would be on the way. Well - it showed up 15 minutes later, and half of it was cold. Ugh - it shouldn't be this hard... read more

I just had one of the worst customer service experiences of my life at this location. They screwed up our order twice and ended up having me wait in the car for over 40 minutes while they redid it. The order was for two pizzas. Not complex for a place that sells pizzas. We will never return. read more

I really wanted to like this location because they are so close to home however that is not the case. A while ago I ordered a pizza and it was delivered incorrectly. They sent me an email with enough points for a free medium pizza. I would have rather had the refund to be honest. Tonight I decided to try them again and redeem the points for the free pizza. Ordering online was easy however they claim 18-20 minutes and it was almost a hour and a half. Pizza was cold and sandwich was done incorrectly. Don't waste your time. You would be better off cooking a frozen pizza. read more

just order from literally anywhere else ( I tried to give 0 stars but it wouldn't let me)

Attention mike lorne. Your manager told me they were too busy to pick up the phone to take an order as i waited 20 minties and nobody picked up then ordered online and wait was 45 minutes. Had to get in my car to find out what what was happening so i could cancel my order. Told me once arrived they cant pick up the phone. Mike lorne is the manager and will report this to the owner. If i was owner inwould want to know what happens at my store but maybe they dont care either. Poorly run read more

Horrific!!!! Been a customer at this location for 15 yrs. Ordered 7 pizza's on 09/13/2020 on occasion of my sons birthday and one of them ended up having a metal screw on it. Yes, you read it right !!!. Reported this to the location manager immediately with a picture. The response I got, 1) trying to contact the owner. 2) Send the picture of the dented pizza without the screw. 3) The screw does not belong to that location'. You could still see the cheese stuck on it. There was absolutely, NO APOLOGY from the manager or from the owner whatsoever. This pizza was about to be consumed by kids over at my place. I was a restaurant owner myself in Atlanta Midtown until recently and I can tell this is the shittiest way to handle a very delicate situation as such in the food business. Never going back to this location again!!!!! They were smart enough to delete the review from google. So posting it on yelp and I will keep posting it until someone reaches out to me. read more

Domino's Pizza - Screwed up!!!! got a unexpected topping on the pizza from Dominos. - Pizza Near Me - Alpharetta, Georgia

After years of happy experiences with this store, I have been disappointed lately in this store's service. Several recent deliveries have arrived late, cold and stiff. I understand that things happen- so I've just not made a fuss. But today - I placed an online order for carryout. 5 pizzas (at $5.99 each and a big soda). Because of the coupon I used my total was some $35ish, which I prepaid via PayPal. I arrived early to pick up the order and was standing there ready when the order was 'complete'. She handed me 3 pizzas and said to have a nice day. I replied that, "I ordered 5 pizzas. and I've paid for 5 pizzas. Are my other 2 here?" Well - In the end - they messed up one of the pizza orders by making it with the incorrect crust-type and they, had to quickly create the two they simply had omitted originally from my (pail-in-full) order. When things like this happen, I believe the store should make every effort to make it right. My 3 pizzas that were cooked earlier were now sitting in the vehicle 'cooling' while I waited the the last two to be made. Holding my two late, but final, pizzas I asked her how she was going to make this right? Maybe a coupon for free pizzas next time? Maybe a refund? I fully anticipated to be compensated for their mistake. Even though she did apologize, she honestly seemed surprised that I was even asking. She finally did offer to credit me with one free pizza next time. But - the reality is: Dominoes messed up 3/5th of my total order. One pizza was made incorrectly, and two more not made at all until after my arrival. The delay in their cook time made my late to take my son to baseball tryouts. I even suggested that she just go ahead and have the last two pizzas delivered to my home since I needed to go. But that was apparently not an option either. The woman that I interacted with never raised her voice and she used polite language. But - she did NOT 'make my order right' and, even though she had the authority to (I asked), and she had no intention of having Dominoes comp the cost of this incorrect order. Even only having the 3 they made incorrectly comped would've been totally adequate!! I've ordered thousands of dollars worth of Dominoes pizza over the years. With teenage boys in the house, I order it no less than once a week now. My good customer history, the fact that dominoes made the mistake that led to my inaccurate order, and my request for this order to be comped, was plenty of reason to reimburse me. But I was refused. Her reasoning was: I did receive my 5 pizzas in the end. And that she was not obligated to finish my order within the time window promised for the online order and that the credit for the single crust-problem pizza would be all she was going to offer. It's unfortunate for all of us. I will no longer be using dominoes for our pizza orders. Peace, Love and Pizza is more expensive, but their service is significantly better and we will favor them from now on. read more

This Domino's is the best location of all time! The people are always friendly and the food is always top notch. I've never been disappointed! There also open pretty late on Thursday thru Saturday. These guys rock! They also bring my dog treats! Good people and good pizza!!! read more

absolutely awful. ordered online and then went to pick it up, the doors were locked and we were knocking and finally someone showed up. mind you it was way before closing time so there was no reason for the doors to be locked. anyways, we got the pizza and parmesan bites. they were disgusting, pizza had barely any cheese and the crust was incredibly thin. it felt like literal cardboard and the parmesan bread was super oily and had no flavor. seriously disappointed. read more

My complaint is on hygiene. It is as though the employees think the plastic gloves are to protect their hands. I have seen an employee give change and then handle the dough. One employee I watched took a call on his cell phone outside and then came back inside and started handling food. So gross. Someone please train your employees on this. read more

Worst pizza ever, I did t get what I ordered and it was burnt. $55 for 2 med pizzas. Wont be ordering from them again, total rip off.

Absolutely terrible customer service. Pizza wasn't thoroughly cooked. Called to complained to this store and the manager dropped the call on me, not willing to accept there was a problem with the pizza. Drove there to show him the pizza and get a replacement, only for him (and his store persons) spend another 5 minutes handling the pizza (touching all the slices) and trying to convince me it's thoroughly cooked. Why then do you advertise the pizza delivery insurance? Two people took a bite of the same pizza and agreed it was undercooked with little or no tomato paste taste. Taking my business elsewhere. Not risking my health over food poisoning. read more

Don't order delivery. Almost 2 hours. Wrong food. Missing items. Food that did arrive, cold. How does a driver leave the store and not check the receipt for what's included in the order? I Called the store, "oh we can credit you with more pizza". I don't want more pizza, I want my money back. I wish the owner the best, but good luck staying in business. read more

We are in a small are around sandy plains and 92, I understand we are "technically" in a "dead zone" where there is not a dominos store whose delivery area we are in. We are in unincorporated Cobb county, not 50 miles out in the sticks. We are only 5 minutes outside delivery area and still they refused, manager even told me "sorry, you're not in our area, I can't help you. Would you like to place a Cary out order?". Really? I've been in F&B service industry for more than 20 years..... this is crazy! Do you know how many people come into my restaurant and want to order off the menu? I always do my best to accommodate, it's the industry we're in. Luckily the store in Woodstock isn't so foolish, they acknowledged the dead zone but said they'd be happy to serve us! Positive review coming their way.... read more

Ordered 2 pizzas online told it would take 57 minutes after 1 hour and 45 minutes called and was told it would be another 2 hours asked how long it would be if I picked up was told an hour. I would recommend not using this location next time I will use third party delivery service and by from a local independent pizza restaurants chains do not seem to cut it any longer read more

I sent the first one back by it was way too done (burnt) and this is what I got as a replacement.

They cannot get your order right and when I called after the 2nd mess up the manager said she couldn't give a refund but she could leave a credit for the next visit. Well we called last night and the manager on duty said he couldn't help us because the previous manager didn't leave a not about our credit. I should have insisted on a refund instead of trusting that they gave a crap about having good customer service and quality read more

This place has the best pizza ever! Our driver was also awesome! He thanked us for our order and told us to have a great night. He didn't ask for a tip. He was friendly and so kind. We thanked him with a tip, but that can't be enough. When do you see excellent customer service at a pizza place nowadays...! All I remember is his first name was Walter. Thanks for a great pizza and wonderful to our door service Walter! read more

Bad service. Tried orderIng three pizzas and everything seemed to contradict their ads. Then I asked to speak with the manager and she was even less helpful. When I told her that I did not like the service and would order from Pizza Hut, she said that was fine. Wow!? read more

I haven't had Domino's for quite some time. I am thoroughly impressed with the new Domino's pizza. The people here are so friendly and helpful and the drivers are supper fast and nice. I would GLADLY give them my buisness ALL THE TIME. You've gotta try the sandwiches!!! Keep up the fantastic work guys!! read more

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Best pizza I have had in a long time! Will definitely go back there again and again and again! Good job Dominos@Crabapple!

I also haven't had Dominos in a long time. Used a coupon and got awesome deal. Pizza was actually pretty good, cheese was thick and stretchy, topping well distributed; bread and sauce were taste read more

I am never ordering from Dominoes ever again. There is a Dominoes literally 5 minutes from my house. So, whenever I order pizza, the delivery guy comes in maybe 10 minutes, but not today. The guy didn't come with my order until 40 minutes later. I feel like I shouldn't have paid because one he took way too long for the delivery and he wasn't friendly at all. I have never had this happen to me before but now I know to never buy from there again. Goodbye. read more

took 2 hours to come & order was wrong when it came. pizza was burnt and cookie dessert was raw.

This place is TERRIBLE. If I could give it zero stars, I would. My husband just waited for over an hour for two pizzas. Online it said they would be ready in 15 minutes. It's a disaster. Our Friday evening is completely ruined. We will never order from Dominos again. read more

Apparently BBQ sauce counts as a topping and made my pizza go from $8 to $12

WORST DELIVERY EXPERIENCE EVER. In the past, every delivery driver has come to our front door. Since COVID most just knock and leave the pizza on our front porch. For WHATEVER reason, this delivery driver chose to enter my garage and knock on the door and stand there. We have 4 dogs ( 2 mini Australian Shepards (1 is a 13 week 8 lb puppy), a wheaton terrier and a labradoodle). My daughter did not realize it was a pizza delivery because they knocked on the garage door...she thought it was my son's friend. The dogs started barking, and the two mini aussie's slipped past my daughter (the other Aussie is a solid 25lb). The delivery driver told my daughter to FU$K OFF and threw the pizza across the hood of my car and sent the lava cakes to the ground. Then the driver kicked my 8lb puppy. Needless to say this was very upsetting. We did contact the manager who was apologetic (but we could also hear the delivery driver in the background of the call cussing about the dogs). The manager offered to put a $20 credit to our account. read more

6 reviews, really? For Domino's? Come on folks...I know that they are many Domino's customers to this particular location, as I found out on Halloween night when they had hundreds of orders that evening. You guys are like Trump voters...you eat Domino's pizza all the time, but you are not going to admit it by writing a Yelp review? Come on. Well I am and I'm a proud Dominohead...going back to my freshman college year at UVA (many years ago) where I discovered the magical ability to call someone on the phone and then they delivered the pizza to you 30 minutes later...awesome! Post UVA I gave up Domino's for a while until I regained my taste for it again (I ate so much of it during college). I've been a customer to this location and they do a great job - the pizza is very good, consistent. And surprisingly they have the best Gluten Free pizza in town (right behind is Alessios GF pizza). We have tried all the GF pizza in Roswell/North Fulton so we know. Other family members like the regular crust - it's all good! Recently this location had a bit of a snafu on Halloween night when they got flooded with orders and were way behind on deliveries. The Manager called me a few days later and offered me 3 free pizzas. They already took $20 off the order on Halloween night. This was a very fair offer and great customer service by the Manager. Very impressed. We are long time customers and will continue to be! read more