Was my favorite place to dinner but a new staff totally killing the vibe for the consumer and the…read more staff. I felt blessed because I could leave instead of dinning in. But they have to smile and deal with her BS. This team has always been amazing but if they keep her you will see all the other staff leaving very soon. I will give it one more time and if it the same vibe I won't be back.

Please bring back the potato salad, it was amazing!…read more Everything else is exceptional. You haven't carried the potato salad for a couple of years now, and I'm not sure if it was cost effective or not. Please have an amazing holiday and God bless!

I arrived at the Abilene location with a sense of familiarity and quiet optimism, the kind that…read morecomes from years of loyalty dating back to the brand's earlier days in Florida. Unfortunately, what followed felt less like a return to a favorite and more like a reminder of how far a once-reliable experience can drift. The dining room was modestly busy primarily four-top tables already filled yet the pace at the entrance suggested a restaurant operating beyond its rhythm. I waited to be seated while the staff moved with the weary urgency of a team stretched thin. When I was finally shown to my table, the tone was set: my server appeared courteous, but understandably worn, as though the evening had already asked too much. The meal itself mirrored the atmosphere. The shrimp appetizer arrived first -- competent, but uninspired. Perfectly acceptable, yet lacking the brightness or seasoning that might make it memorable. It did its job, but no more. The chicken sandwich followed, and here the disappointment settled in. It was serviceable, but noticeably removed from the quality and character I remembered. The texture, the flavor, the overall execution all felt diminished, as if the recipe remained but the care had quietly left the kitchen. By the end of the visit, the experience began to explain the lower online reviews. Nothing was outright poor, yet nothing rose above ordinary. And for a brand that once stood out, ordinary feels like a missed opportunity. There is clearly a strong foundation here, one built over years and loyal customers who remember when the food and service carried more energy and consistency. Perhaps the path forward isn't reinvention, but a return. A return to the standards, the recipes, and the attention that made this location worth the visit in the first place. But then again, what do I know? I'm just someone who's been coming back since the Florida days, hoping to taste what made it special.

No A/C. First 15 min had makeup informercial on all televisions. Slow service (15 min for beer, 20…read moremin for one iced tea, 15 min between entrees at our table - there were three of us). Had to yell to get bartender attention EVERY TIME to order drinks, apps, food, refills, to go box, and tab - then had to ask again at least once every time. Managers an absolute joke!! I think there were three of them. They played on phones, drank energy drinks, and were basic jerks (brought food to bartender and held in front of her face maybe three inches away at eye level, just standing there, while bartender had both hands busy mixing drink; brought six pack out for refill and sat beer on closest corner to their hang out table so beer just sat there vs taking three more steps and putting in fridge; ignored crying waitress on first day of job; no help while people stood waiting for hostess; not one interaction with a customer). Not one dirty beer mug bussed causing a huge number of dirty glasses sitting on all sides of bar the entire time. Bartender's uneducated on how to pour a beer resulting in lots of foam and wasted beer. Bartenders putting steins directly in ice bin to cool down after filling with beer then pouring out when realizing too warm (the bin they use for ice of actual drinks). So many unbussed tables plus three tables with items being used by managers sitting around with crap all over them. Five waitresses (one was new) and three managers - maybe 15 customers total and this was the state of things. No toilet paper in restrooms. What a joke!

This was my first time visiting this location. It was very busy yet the service was still very…read moregood. The restaurant was clean and everyone was enjoying the soccer games. There are some different items and drinks on the menu observing the soccer World Cup. Our appetizer was the chips and dip trip and it was a perfect choice. I also ordered a 10 piece wing, 5 buffalo medium and 5 Parmesan garlic. The wings were well prepared, tasted great and our wait time wasn't long even with the crowd. I've always wished their wings had just a little more meat on the bone.

Lukewarm food and slower than normal service. We were a party of six and we were very hungry. Our…read moreserver didn't come to the table until we had been seated for ten minutes. They weren't busy. We could have been there during shift change maybe? Either way, the food is mediocre and the service unfortunately matches the food quality.

Ordered chicken strips and the lady wanted to charge for ranch?! Rude customer service, if you hate…read moreyour job, find a different one. serves over cooked chicken strips with the smallest possible waffle they had. Pot pie was good. Tea was good, waffle tasted good. I truly believe the negative attitude of the person affects the food they give out.. maybe look into hiring happier people? I dunno maybe the lady was having a bad day, but I don't think we will be back.

Just came from there with an order, how long is the chicken supposed to be under the heating lamp?…read more The chicken seems to be very dry and hard to chew. Disappointed this time around. Usually it's Great but unfortunately the staff that was there tonight was not paying attention to their timer. Love KFC and who doesn't? But when you pay the amount you pay. The food quality should be better. Not dry and been sitting there for a long period of time. Unacceptable!!

Made an online order. Took 45 minutes before I could pick up my food. I got a 4 piece chicken…read moretender meal and a 3 piece chicken meal. Tenders were OK but the chicken meal was absolutely terrible. I managed to force down the piece i was eating and I threw the rest away, which says alot because im not picky at all. I can't say with 100% certainty that the chicken was contaminated but for the next 24 hours I was very unwell and was violently expelling the contents of my stomach from my backside. Ive eaten there previously and it was decent but after this experience I will never ever eat food from there again. Hopefully it was just a bad day but definitely don't want to chance that experience again. The lady at the drive through was very nice so I guess that's something?

Everything was good and hot fresh and crispy I got 4pc tenders fish mashed potatoes and a role was…read moregood. I'm from Dallas here for work and the fast food here is always fresher then what I'm use too

Good food tried gongura chicken , garlic naan chai. Must try…read moreif you are in the area. Awesome food and service

We had the butter naan, butter chicken, and chicken tikki masala. Everything was fresh and…read moredelicious. This was the first time that my husband tried Indian food, and he loved it!

Ordered chicken Lo mein. They are using spaghetti noodles. Threw the food out the window. This is…read morewhite peoples Chinese food. I should have known better when little Timothy took my order over the phone

Been going to this place for years and really enjoy the food. My favorite is the chicken fried rice…read moreand the orange chicken dinner plate. This recent visit I decided to try out the pepper steak dinner plate with extra steak for an extra $2 charge. I was expecting a little bit more meat but hey everyone's "extra" portions vary so I guess/hope i got the extra i paid for and it wasn't just a regular dinner plate size. The steak plate was good, the onions and peppers had a nice texture and was not soggy. it did have A LOT of juice in the box so it made quite a bit of a mess in the carry out bag. I think I will just stick to my usual ordered plates like the orange/sesame/general tso's chicken plates which are very delicious and when I add extra meat I can definitely tell there is EXTRA. Pics below is of the pepper steak plate (with extra steak???) and the favorite chicken fried rice