I believe her name was Jodie (or Jordyn). She has curly hair and displayed rude behavior not only toward customers, but also toward her coworker. I came in earlier today around 5 PM to grab some things for Mother's Day. A very kind employee -- I didn't catch her name, but she had glasses, side bangs, and blonde highlights -- was helping me check out my items. I asked if the balloons in the corner were for sale because another Dollar Tree location had told me their balloons were reserved for Mother's Day purchases only. The employee kindly asked Jodie to confirm, since she was nearby at an unused register. Jodie responded under her breath in a rude tone, "Um yeah ? I guess so." The cashier helping me just rolled her eyes, which honestly made it seem like this probably wasn't the first time she'd been treated that way. I understand retail can be stressful, but that's never an excuse to take frustration out on customers or coworkers. Jodie then asked if I just wanted the one balloon already floating up front, and I replied, "No, I want this one." Her attitude throughout the interaction felt very unprofessional. I considered saying something in the moment, but decided to give grace because maybe she was having a rough day. Big shoutout to the sweet employee working around 5 PM on Saturday with the glasses and blonde highlights -- you were incredibly kind and helpful, and you're doing an amazing job. Jordyn, please do better. read more

These Dollar Tree location always kept there store always, organized , clean , fully stocks, so when you come to their store a lot of selections. Erica & Diana so welcoming, friendly, so helpful.I asked Erica if any boxes I can have for my items always so helpful. Dianna so upbeat very contagious. Especially there Manager Yvonne so helpful, supportive especially loved seeing "Excellent Teamwork's ", when Dianna needed helped & gotten busy with customers she assisted Dianna in opening another register. Highly recommend & A lot of selections to choose. Thank You Again to Yvonne, Erica & Dianna :) read more

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The prices are very good you save lots of money . I seen all the stuff they got but most of the time it's the balloons I buy. Service it's always good and I don't like to return stuff . read more

the selection was alright. however, workers were insanely rude and unwelcoming. they never answered my questions and just simply ignored me. bad customer service!! read more

Today I went in at around 2/9/25 @ 2:30 to return some items I purchased. I wanted a refund, no exchange, just full refund. I was helped by Yvonne , who couldn't fulfill my need. She asked if I had the Debit card that matches with the receipt & also wanted to see + match cards. I said yes however I used APPLE pay for that transaction so the numbers under debit card don't match. FYI: When you use Apple Pay, it will give you different (random) numbers as your "Debit Card". She asked if I had the actual physical card present with me, which I DID. But again the numbers won't match due to the Contactless method of Payment. She said she couldn't proceed to honor a refund because it's a company policy and that "she wasn't going to lose her job by trying" which is just ridiculous. Customer service ? 0/10. She then told me to come back when her manager comes in tomorrow. What difference does it make if her manager comes in? I have done returns with Apple ID transactions before & at that specific dollar tree too. I kept asking her to try & she kept saying no. I'm not sure why it was so difficult for her to even just try. I told her like 5 times, 'when you use Apple Pay it will give you random numbers" I don't know why she needed me to speak to her manager. It wasn't going to magically change the numbers on my receipt. How do you not know that after working there for so long? After all that, I left so unsatisfied and went to another Dollar tree right after. The one in West Covina on Azusa. A newly hired employee helped me & told me "Let me ask someone to help me, I'm not sure how to do returns". ASKED for the help & all he was told was scan each item & scan the receipt and have her use the same card. I told them I had used Apple Pay. The employee then said "no problem go ahead and tap". Got my full refund back. Mind you, this is a newly hired employee who helped me and figured this out. My point of this review to hopefully have your employees take initiative on their job & to not be afraid to try. You will not get fired for trying, - you get fired for horrible customer service. It was NOT that hard to just scan my items & the SAME receipt & let me use my Apple Pay to get my refund. I had my Apple ID ready, the SAME card I used with me present. And I also had proof of my bank statement with the receipt. That used to be one of my Go to Dollar Trees to go to. I have been coming here for years. I live in West Covina & always choose to go to this location in La Puente. Definitely not satisfied with todays visit. I will show my receipt so you have better context. [ SHORTER RECEIPT] FIRST RECEIPT is the Returned transaction. & read carefully, where it says debit card... there are random numbers & it also says CONTACTLESS. "APPROVED" [LONGER RECEIPT] is the original purchase receipt, & it's only crossed out because the newly hired wanted to make sure he was scanning correctly, which led to him doing that. But also note how on the original receipt it says " DEBIT card" * APPROVED* , purchase: CONTACTLESS !!! * SORRY for long review* read more

Dollar Tree - Original Receipt - Discount Store Near Me - La Puente, California

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Hi my name is Mark, I just got finished shopping (12/13/24) and wanted to write about my awesome and fun experience with the dollar tree employees. They were so personable and ready to assist me. They even opened up another lane to help get us checked out faster. Our time is valuable so, I really really appreciated that. Thank you Jordyn, Erika and Yvonne. Happy Holidays read more

--2020-- Still remains my go-to Dollar Tree store because it's the closest to my house. During this frustrating pandemic, I often in a search of basic food and cleaning supply, and I was able to find some of them here. One time, I went to 4 different stores in search of eggs, and they all ran out. I came here and they sell 1 case with 6 eggs for $1. I ended up buying couple cases. Also, I was able to purchase some of cleaning solutions here, together with floor sweeper for my garage. I got duck tape and packing tape too for some of my garage projects. Somehow, I had an idea to start making DIY wreath, and I'm so thankful I was able to get the supplies here! The end results of my DIY wreath are posted here as well --2018-- I never went to Dollar Tree/ 99 cents store before this year. I went to Party City, Michaels, Walmart, Target for all my kids' party supplies. And from the first day I stepped my foot in Dollar Tree, I fell in love and couldnt believe what a steep price difference that I had been paying all these years. I also feel that Dollar Tree, in general, have a better selection than 99 Cents store. First of, their balloons and basic party supplies have plenty of varieties and good theme selection. Then, the kids' activities, slimes, paints, favors, all are seriously, literally, unbelievably only $1 compare to $3-$5 at Michaels, Walmart or Target. As we all know some store, they advertised everything only 99 cents, $1, or $1.50, but there were "exceptions" that were more than the advertised price. The other best find that I discovered at Dollar Tree was their accessories for Halloween and Christmas, such as blinking Christmas light's necklace that charges $5-$10 elsewhere. It was so affordable and I bought 50 of these necklaces for my kids' class and giveaways! Their selection of wrapping papers are also as good. No return, exchanges only. You need to bring your own bag. Some locations are nicer and have a cleaner restroom than others (like the one in Walnut and Azusa is bigger, cleaner, unlocked restroom, while over here, you have to ask for a key). read more

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Lately the store has been dropping the ball. Only one registered opened. Store is always a mess. I rather make a drive and visit the store in walnut or city of industry read more

This store is really clean and well organized, I was greeted and acknowledged the moment I walked in. And I promptly found the product I was looking for. Thank you, will definitely come back! read more

This place sells the most delicious root beer I've ever tried, made in-house from organic Sassafras albidum

Just encountered a very rude employee named Myrissa. I'm not sure what her deal was quite frankly. She seem completely fine checking out the customer before me. She greeted him, chit chatted with him, as well as said thank you to him. When I approached, no hello, hi, very unwelcoming. She proceeded to check me out, pushed all my purchases to a corner very abruptly. As the receipt printed out, she snatched it and handed it to me. No dialogue whatsoever. She is obviously a new hire because I come quite often and are familiar with the regular employees faces. Every employee I have encountered until today are awesome, always polite & helpful. read more

This is somewhat typical of any other $ Tree store, except this location is not as clean or organized. Not many employees on the floor to assist you and the cashiers are usually pretty robotic. I like that it's really close to home and does the trick when I have a need for the quick pick-up of items where name brand doesn't matter. read more

This dollar tree is like the beverly hills of dollar trees. Its super clean, the dollar items are higher end than the other DL in the area. Although the plaza is ghetto and dirty. This Dollar Tree makes up for it in its own ways read more

Visited 12/4/17 around noon. This is my local Dollartree so I don't have to drive far. Now the review. Compared to other Dollartree's, it's clean and spacious, small but clean and spacious. This store is seasonal so they don't carry stuff year round like hot dog buns, gardening and so forth as do all Dollartree's. I learned that the hard way. No biggie. In addition through the year they sell super cool stuff. My latest find was WHITE CHOCOLATE TWIX. It actually tasted pretty good. Another find was Star Wars hot wheels. Bought tons of those. So try to stop by every so often so you won't miss out. As for customer service, most of the staff goes above and beyond for you. They pay attention. If you have a bad experience, it's probably because the cashiers are new. Just ask for the manager they are all nice. I added holiday hours. read more

Dollar Tree - Discount Store Near Me - La Puente, California

Casher very rude she dont hand you the change back she throws it on the counter very rude come on manager you can get better help then that

Love this Dollar Tree I work at the one on Azusa in West Covina but this one is a very nice store. The Merchandising Manager Dainty is AMAZING and so friendly read more

Quick in and out for some Bday balloons...unfortunately, despite all they had on display, they only had 1 design available...oh well, give me multiples!!! read more

Good place and great deals the staff is always friendly. I last came here to purchase glue for one of my arts projects and ended up leaving with more items than intended. seems to always happen at the dollar tree with the great deals rolling. the only thing is is does get a little busy at times but never fear! read more

This is a clean and organized Dollar Tree. It just opened up so hopefully it stays like this! It's right next to the Zumba gym and Pompeii Pizza. Parking is kind of weird because they don't say it's one way, but it is. They have a large selection of what you usually find at Dollar Trees with a few more things you don't usually see too. They do have a refrigerated and freezer section, but it didn't have much. Everything else is well stocked and they seem to have a large party supply section, snack section, arts and crafts section, but a smaller kitchen supply section. Staff is friendly, but somewhat limited. I think they're hiring too. They'll probably have more staff and more items in time. read more

Organized and very clean..except for the employee that walks around not wearing shoes.

This store NEVER opens on time!! We are here, it is supposed to open at 9:00am, it is now 9:11 and STILL not open, epic fail for the manager!! read more

OMG I love love love this Dollar Tree. I live in Walnut and have one there but I would much rather drive to this one. So neat and has everything I'm ever looking for. read more

This store was alot Better when Tammy was manager. This manager is lazy, doesn't help his employees when the lines are backed up. He's always on his phone. These always boxes in the ailes whenever I go In there. I'm unhappy with this new manager read more

The market place here used to be a mexican store. It was awesome! but the dollar tree is perfect. it has everything specially party supplies. Clean organised and cheap. read more

This dollar tree has been the best One I've went to. There customer service is 5 stars. I needed balloons for events coming up for our church and they had them that same weekend and every weekend after that. Thank you very much we really appreciate that your store went above and beyond to meet our needs. read more