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    Dollar Tree

    3.7 (24 reviews)
    InexpensiveDiscount Store
    Open 9:00 am - 10:00 pm
    Updated 1 month ago

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    Original Receipt

    Today I went in at around 2/9/25 @ 2:30 to return some items I purchased. I wanted a refund, no exchange, just full refund. I was helped by Yvonne , who couldn't fulfill my need. She asked if I had the Debit card that matches with the receipt & also wanted to see + match cards. I said yes however I used APPLE pay for that transaction so the numbers under debit card don't match. FYI: When you use Apple Pay, it will give you different (random) numbers as your "Debit Card". She asked if I had the actual physical card present with me, which I DID. But again the numbers won't match due to the Contactless method of Payment. She said she couldn't proceed to honor a refund because it's a company policy and that "she wasn't going to lose her job by trying" which is just ridiculous. Customer service ? 0/10. She then told me to come back when her manager comes in tomorrow. What difference does it make if her manager comes in? I have done returns with Apple ID transactions before & at that specific dollar tree too. I kept asking her to try & she kept saying no. I'm not sure why it was so difficult for her to even just try. I told her like 5 times, 'when you use Apple Pay it will give you random numbers" I don't know why she needed me to speak to her manager. It wasn't going to magically change the numbers on my receipt. How do you not know that after working there for so long? After all that, I left so unsatisfied and went to another Dollar tree right after. The one in West Covina on Azusa. A newly hired employee helped me & told me "Let me ask someone to help me, I'm not sure how to do returns". ASKED for the help & all he was told was scan each item & scan the receipt and have her use the same card. I told them I had used Apple Pay. The employee then said "no problem go ahead and tap". Got my full refund back. Mind you, this is a newly hired employee who helped me and figured this out. My point of this review to hopefully have your employees take initiative on their job & to not be afraid to try. You will not get fired for trying, - you get fired for horrible customer service. It was NOT that hard to just scan my items & the SAME receipt & let me use my Apple Pay to get my refund. I had my Apple ID ready, the SAME card I used with me present. And I also had proof of my bank statement with the receipt. That used to be one of my Go to Dollar Trees to go to. I have been coming here for years. I live in West Covina & always choose to go to this location in La Puente. Definitely not satisfied with todays visit. I will show my receipt so you have better context. [ SHORTER RECEIPT] FIRST RECEIPT is the Returned transaction. & read carefully, where it says debit card... there are random numbers & it also says CONTACTLESS. "APPROVED" [LONGER RECEIPT] is the original purchase receipt, & it's only crossed out because the newly hired wanted to make sure he was scanning correctly, which led to him doing that. But also note how on the original receipt it says " DEBIT card" * APPROVED* , purchase: CONTACTLESS !!! * SORRY for long review*

    Everything from Dollar Tree store. June 2020
    Delilah L.

    --2020-- Still remains my go-to Dollar Tree store because it's the closest to my house. During this frustrating pandemic, I often in a search of basic food and cleaning supply, and I was able to find some of them here. One time, I went to 4 different stores in search of eggs, and they all ran out. I came here and they sell 1 case with 6 eggs for $1. I ended up buying couple cases. Also, I was able to purchase some of cleaning solutions here, together with floor sweeper for my garage. I got duck tape and packing tape too for some of my garage projects. Somehow, I had an idea to start making DIY wreath, and I'm so thankful I was able to get the supplies here! The end results of my DIY wreath are posted here as well --2018-- I never went to Dollar Tree/ 99 cents store before this year. I went to Party City, Michaels, Walmart, Target for all my kids' party supplies. And from the first day I stepped my foot in Dollar Tree, I fell in love and couldnt believe what a steep price difference that I had been paying all these years. I also feel that Dollar Tree, in general, have a better selection than 99 Cents store. First of, their balloons and basic party supplies have plenty of varieties and good theme selection. Then, the kids' activities, slimes, paints, favors, all are seriously, literally, unbelievably only $1 compare to $3-$5 at Michaels, Walmart or Target. As we all know some store, they advertised everything only 99 cents, $1, or $1.50, but there were "exceptions" that were more than the advertised price. The other best find that I discovered at Dollar Tree was their accessories for Halloween and Christmas, such as blinking Christmas light's necklace that charges $5-$10 elsewhere. It was so affordable and I bought 50 of these necklaces for my kids' class and giveaways! Their selection of wrapping papers are also as good. No return, exchanges only. You need to bring your own bag. Some locations are nicer and have a cleaner restroom than others (like the one in Walnut and Azusa is bigger, cleaner, unlocked restroom, while over here, you have to ask for a key).

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    2 years ago

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    3 years ago

    This place sells the most delicious root beer I've ever tried, made in-house from organic Sassafras albidum

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    8 years ago

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    4 years ago

    Casher very rude she dont hand you the change back she throws it on the counter very rude come on manager you can get better help then that

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    10 years ago

    Organized and very clean..except for the employee that walks around not wearing shoes.

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    Ask the Community - Dollar Tree

    Where can i find some aloe vera gel or some hand sanitizer? Thanks!

    We have them both come to Dollartree I'll be happy to help you...

    Don’t See Your Question? Ask Away!

    Review Highlights - Dollar Tree

    Its super clean, the dollar items are higher end than the other DL in the area.

    Mentioned in 2 reviews

    Read more highlights

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    The owners are very nice. The colognes were fake tho. I'm sure they have other good items. The…read morefragrances just aren't authentic

    I don't write many reviews, but people really need to know about the bad business at this place. I…read morefound them on OfferUp while looking for a dual laptop screen extender. I did a research on the actual item that was posted on OfferUp by them. I drove about 40 mins to get to this shop. When I got there a different brand was given to me, so I wasted my time, researching a brand that they didn't have. The item was nothing like the picture and it was not new. There's a seal on the box and the seal was broken so it was definitely not "new" as stated on OfferUp. When I ask the guy in the front if he has the item on OfferUp and on their IG page, he in was like "how old is the post?"It doesn't matter because you should remove it if it's sold. Post says there were 6 available and they didn't even have 1. He was trying to sell an item that is not even the same and it's opened box but kept arguing saying it's new. I'm telling him it's not and there's also a seal that's broken. Unfortunately, I wasn't able to take a picture of the actual item I saw in the store because I didn't think it was going to escalate this far, but I took a similar picture of how the seal kinda looks like. One of the cords was used and not in the original wrapper. He noticed it was opened and proceed to taped the box. Even my friend laughed because the guy kept saying, "it's new because I tested it!"Then it's not new! It should've said "opened box but new" on OfferUp. However, I still offer a deal since I drove pretty far to get there and gas ain't cheap, also it's a different brand and not new. I was willing to take it for some kind of discount since I'm risking it due to no refund and returns. He could've easily said no he couldn't give me a discount but instead he kept arguing with me and kept saying it's new and that he tested it. Of course I was also upset because it was false advertisement, and I wasted my time driving out there. He then yelled as I was walking out the door, "GET OUT!" Then I proceeded to take a picture of the front of the shop and video to warn others that this place lies so they don't waste their time. He chased to my car to video record me up close (I was a little scared to be honest, but was glad that my friend was there with me) , recorded my friend (who had nothing to do with this) , recorded my license plate and called me a scammer but how am I a scammer when I'm the one buying? I wasn't even returning anything, so how am I a scammer? I mean, make it make sense. The fact that he actually went out to my car shows that he is guilty in what he's doing. I should've checked Yelp before I went there but I was in a hurry, but as you can see there are many bad reviews. I think he even wrote a 5 star review for himself trying to act like a customer because the picture in that profile looks like him. Honestly, save your time and your money, even if it's cheap, to go somewhere else or buy it elsewhere, unless you want to buy used or fake items. I attached a picture of the front of the shop and a video of him coming up close to me at my car and calling me a scammer, even though I wasn't returning anything and I was the buyer! The other pictures are stuff from OfferUp that they posted and did not have.

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    This place is the biggest scam to ever exist, DO NOT COME HERE!!!!!…read more To start off I used to love coming here with my mom on their $12 Fridays but ever since they moved locations it has sucked since. To start off, the lady in the front in insanely rude, she has a terrible attitude and was not friendly or welcoming in any way. Secondly, I originally came here because I saw the samsonite luggage as seen and as advertised on their instagram. I lined up early, was 5th in line and was trying to snag it, however once I got my hands I was pushed to the side but some man who's 5x bigger than me. After a while he felt bad and ended up giving it to me which I thought was weird but I accepted, I later found out why. When it came time to check if the luggage was in there, to my surprise it was not. I thought they were to have it front so before I paid I made sure to ask where the luggage was and to my surprise again the rude lady said if it's not in there then it's not here. It's very obvious this place tries to sell empty name brand products to make a profit, because as soon as both employees knew there was no luggage inside it was placed right back on the tables to sell. Not only was I frustrated by this experience but extremely disappointed as the owner knows exactly what he's doing by trying to sell fake products to the community of Azusa . This place sucks and is a scam, I will not be returning!!

    This spot started showing up on my IG feed and I totally was hooked because they were advertising…read moredifferent deals on different days. So I made my way out here to check it out. Hoping that I'll be able to score some affordable neat things. But it was a bit too much for me. Everything was dumped in bins and you really have to rummage through all their things. Things were like Amazon returns and were just thrown on the table so you truly have to go through each aisle to see if you can find items you'll need. Like with anything there is no guarantee if it works. And I am not sure how their return policies work and I didn't inquire because I don't live close enough to stop often. So after walking around for a bit I decided to leave. I actually felt like the prices weren't that much cheaper than what was being sold. I prefer shopping Amazon returns at the swammeet because the prices seems more affordable and no tax. But I can understand because they have to pay for overhead. This was just not my type of organized chaos because I just don't have time to rummage through everything. If you have time and like to go through things to find gems then this is your spot. Tips: *Shared parking lot with other local businesses.

    Dollar Tree - discountstore - Updated May 2026

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