6.18.25 I came to the store looking for 13 candy bowls for an office retreat. I was hoping to get plastic ones, but they didn't have enough. However; they did have enough porcelain ones. I originally was going to look on Amazon, but I got a better deal purchasing them here. This location did not have adequate inventory for a handful of merchandise. The shelves were sparse. read more

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Service is terrible. I had stand in the line for a long time. There are boxes everywhere in the aisles. Items have gone up. A lot of the shelves are empty. read more

Avoid this store - head to Hanover or another Dollar Tree location before wasting your time and energy at the Jessup location. While the Jessup store is the closest Dollar Tree to my house, I try to avoid this location due to the consistently empty shelves, row upon row of boxes that need to be unpacked to stock the shelves, and usually just one employee working the register regardless of the crowd. Today, there was only one employee visible in the entire store with a huge line of shoppers trying to check out at 1:30pm on a Saturday. Further, the strip mall where this store is located has a terrible, crowded parking lot and the general area isn't that safe. It is located very near a truck stop and state prison, I have seen a car parked there with individuals openly playing with a gun, and the crowd includes homeless people. Management at this store needs to do better. Wish Dollar Tree had a store in Ellicott City or in Columbia's Dobbin shopping area. read more

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this place is trash and boxes full of stuff in every isle..... this place has changed since I last came. Aisles are so narrow. This place needs to close read more

This place was a headache to get into. And it wasn't like I was here in the evening or on a weekend. I came midweek, midday. This plaza is a mess overall, and confusing to navigate. Once I did find a parking spot, I trekked to this store to browse a bit. When I saw browse, I end up getting more items than intended. But for here, it was not the case. I ended up with about a third of the basket filled and ended up being a bit annoyed. The selection here wasn't the best and that could have been because there wasn't much on the shelves either. When I did finally get to the counter, it was slow. When I first approached the registers there was only one register open. As the line slowly moved forward, two more registers opened. But, it didn't really go any faster. Even though the lady running my line was sweet, she really took her time. Once done, I made my way outside and trekked back to my car. If it wasn't for wanting to hit some other locations in this plaza, I probably would have headed out right then and there. read more

I love coming here for my lunch break to pick up snacks and get an idea of whats out there for a low price. Staff is nice and friendly. Dont forget to bring a bag read more

Today was my first visit to this location. I arrived at the perfect time because the store had very customers. The aisles were empty and easy to navigate. The staff members were busy stocking the shelves, so the merchandise was relatively in place and readily available. I located everything that I needed without a problem. I was also the only one in line. Contrary to many of the previous reviews, I had a good experience. read more

After waiting, a full 10 minutes to get checked out, the cashier rang up someone else's items and added them to my order. When I questioned the price, she realized what she had screwed up. I told her at that point I need to get to work she started doing a whole bunch of stuff ended up I paid for someone else's items just so I could leave and go back to work because she did not know how to avoid the items that she rang prematurely So I paid for someone else's items and was still late getting back to work There is no point in going to the store not only does it take just as long as any other dollar tree to wait in line, but the cashiers do not know how to use their registers read more

Yall.... If I have to show up to this store one more time to find a hand written "sorry we are closed" sign on the door I might cry. They usually have stuff that some stores in the area don't have so I like to check it out on occasion but man it's like a hit or miss whether they'll be open or not. I usually end up having to go the Arundel mills one. If you wanna take a little drive to my fav dollar tree though, the one in Glen Burnie is always nicely organized and has a great selection of items. read more

Friendly staff. Messy store. But their great selection and fantastic pricing is just unmatchable. They even have balloons. More than 20 options. They even open on January 1st. Love it. Bought some towels for my daughter. read more

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Not the nicest of the DTs that I have visited, this one was very untidy with full boxes and half-empty boxes that were in the middle of being shelved stacked and apparently tossed in the aisles. Not a good shopping experience at all. But they did have everything that I've seen at other DTs. Every so often, a good bargain jumps out and today was no exception. I picked up a few bits and that was cool. But still, untidy and messy. read more

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Brandy is a gem. Local customers make this place a mess. But the staff try their best.

This location is SOOOOOO SLOW!!! When I first walked in, I should've turned right around and left because the line was 1/2 way down the isle. The young lady on the line I'm in acts like she doesn't want to be here. And she's taking her precious time ringing people up, she's really slow. She even had the nerve to answer the phone while ringing up customers. In my mind, I'm like, "Whoa!" Is this the type of service they're providing? She didn't greet anyone that came in the store, nor anyone in her line. I'm like, "Wow!" I don't think that I'll be visiting this location anymore. The store itself isn't clean either, there's stuff EVERYWHERE!! Sticky stuff on the floor and just the whole atmosphere seemed messy. Could it have been because it was the weekend? I can't answer that. All I can say is, I'll pass. Where's the next closet Dollar Tree?? read more

I love this Dollar Tree. It's not the closest location, but I go slightly further to get the better selection and friendlier staff. They always have a ton of stuff that I didn't know I could get for a dollar, and even have a refrigerated and shelf stable food section! We've been able to save a lot of money going here, and I get a lot of things to use for DIYs here. I got most of my gardening supplies here, and they have seeds for 25 cents each! They accept cash, debit and credit, EBT, but not WIC. They don't offer returns or store credit, but they do let you switch out the item you don't want for anything else in the store of the same price. Everything is $1 max. They are understaffed, so only expect one cashier, and possible lines since all of the savvy people know to come here, but its well worth the wait. read more

If there is a dollar and a tree, I am there. This dollar store has a better food selection than just "stuff." It looked like the stock was low and an order had come in and wasn't put away yet. Kudos on the press on nail patterns. read more

What a liability one created by even stepping into this store!! There are boxes piled all over. Some high, some low. This store is a total hazard. Save yourself, don't go here!!! read more

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This store is always a total wreck! Never in stock and always has a line but the cashier are nice

This dollar store is one of my favorites. It is clean, well stocked ALWAYS and l am never in an extremely long line. The location in Jessup is a bit of a drive for me, but they ALWAYS have the items l need, saving me from gong from $ store to $ store, which is not cost effective and can be a bit aggravating. read more

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I just stopped by to pick up a couple of items and wanted to commend the store employees for how much improved the store looks since I last visited about 6 months ago. Clean aisles and easy to find things. I also witnessed the proper and efficient handling of a problem customer. Well done! read more

This Jessup location has really gone to sh*t lately! They need new management! The ladies are very RUDE and refused to let me exchange an item without a receipt. EXCHANGE, mind you, not refund. Other locations do it with no hassle. Worst of all, beginning a couple weeks ago, and apparently until further notice, this location is CLOSED when it is supposed to be OPEN! I called to see if they had a particular item and was told yes, they have it. By the time I arrived, there was a sign on the door "CLOSED UNTIL FURTHER NOTICE"! Now, sign says the hours are 11am to 7pm, when the hours are SUPPOSED to be 8am to 10pm. read more

Good quick run if in a rush. Store not busy like neighboring branches. Everything dollar one can find good substitute stuff for inexpensive needs. read more

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I went in looking for nothing in particular but I always know I find stuff "i didn't know I needed" but not in this location.. The store was so dirty and disorganized I ended up leaving after looking down one aisle.. The floors were sticky, there where boxes all over the place and the shelves (that I did see) were disheveled.. Get your act together Dollar Tree! read more

I tried to go shop with my 2 yr old for her bday party. I wanted to put her in a shopping cart to shop but I didn't see any. So ask the associate who was standing there with three carts full of merchandise, stocking shelves. There were also several at the front of the store full of Christmas decor. She stated all the customers have them so none are available. Huh???? Mind you I arrived as soon as the store opened on a week day. There were like 3 people in the store. No it's because you have ten carts here full of s#!+. So I looked at her and waited, with my child in my arms, for her to offer me one of the ones she had. Didn't happen, so I left and went to the one in arundel mills. read more

I am a fan of Dollar Trees, wherever we are. This location feels a bit more organized than the one at Arundel Mills Blvd. I was on my way to the one at Arundel, when stopped at the light, I saw this one. It was a quick trip to get some candy for my husband. They have a good variety of products. The candy section was in need of some stocking new items. I did find what I was looking for, but , must of the time I find what I go to Dollar Tree for. The cashier was friendly and polite, not just with me, but with prior customers. I actually got a name of a good brazilian chicken fried rice from a restaurant nearby that she recommends. How awesome! Parking was easy and service was quick and friendly. read more

My second time in there and it's a disaster. Messy doesn't even come close. Employees didn't even care. Some aisles you couldn't even go down. The store needs employees to stock before someone gets injured from boxes and things lying around. read more

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I went to this store last week and yesterday a lady name Tye is the manager she closes the store way before closing and talks to the customers so disrespectful if you ask her name she refuses to give it to you and you have to get if from another employee other customers complain about how rude she is. I told her I was gonna make a complaint to corporate about how she keeps closing the store early and talks disrespectful and she replied report me I've already been reported I don't care. This is the type of adult that you have representing their store I will never shop here again and I use to go 3 days a week minimum. read more

This dollar tree is very messy and chaotic!! When I visited here, there were boxes EVERYWHERE!! It was hard for more than one person to maneuver down the aisles at the same time. I couldn't find most of what I was looking for due to boxes blocking my path. Even though everything is a buck, there still should be some sort of organization or at least a system for getting merch in and out quickly. Not a fan of this location! But, that's not the only reason for two stars...while checking out, the cashier named Bonnie decided to hand me items to place in a bag that was already in my cart instead of just giving me a shiny new bag. Really?!? Ok, whatever lady! Guess dollar tree is skimpy with bags too! So, as she was doing so, a staple from one of the items went into my thumb...to the point where I said ouch twice and physically had to pry the staple from my thumb. She merely looked at me and just made a noise, then kept ringing my other items. No "Are you ok?" or "What happened?", just simply poor customer service. Not asking for the workers to be super duper nice, just simply humane when something like this happens. Ridiculous!! read more

This store is new. Very clean and organized. It is a well stocked store. The freezer foods are located in the very back of the store. read more

Dollar Tree - Discount Store Near Me - Jessup, Maryland

This store is terrible and strange the items are standard but customer service is terrible and disrespectful. I dont think they have good management. read more

Based on today's visit, I would give it a 1 star rating. I came into this Dollar Tree to purchase chips and dip. Once I get to my destination I go to snack on my chips and dip, to find out the dip has been half way eaten. I immediately called them and was told that I can bring the product back so they can damage it out and I'll just grab another dip. The customer service was excellent along with check out. I did have a conversation with one of the associated stocking the shelves. She stated that people do come in the store and steal all the time and eat the food from the shelves and put the eaten items up there. I guess I should've checked my merchandise prior to purchasing. I will most likely be back because of their huge selection. Just wanted to make buyers aware of their purchases when it comes to food. I've never experienced this before, but now know this can happen to anyone. read more

Usually the cashiers are pretty nice! However Bonnie need to be sent to Customer Service Training. So here's the skinny.... came here to grab a box of envelopes, was told that they are all out. So I grabbed a bunch of other useless crap! Total came to $10.60. I only had a $50 bill. Rude Unprofessional Bonnie say, I can't change that. I asked her what are you talking about, I want to pay for my things. I have no change, then she just stand there. I asked if she could get it from another register. She says nope they don't have change either. This is insane, so I'm forced to use a cc, this is ridiculous. Bonnie could have handled the situation a little better, even if this is just a Dollar store!!!! read more

Good size store, but not very much inventory. Has potential to carry a lot more products but shelves seemed kind of sparse.

Just no to this Dollar Tree in Jessup. The pictures posted of boxes stacked up is accurate at this Dollar Tree in Jessup. My experience with this location has been the worse ever. It is the most unorganized store I have ever been in. I made the huge mistake of having my online order delivered to this location thinking they could not possibly lose my order (if it is really lost). When I get there to pick up my package, they claim they can't find it. The Manager took my number and guaranteed that they would look for the item and call me the next day. I have not received one call from the Manager. My guess is that they opened my box and put my items on the floor because it was mixed in with their other boxes (or something else happened which I am not going to say). Do not, I repeat do not have your online order delivered to this location. Ship the items to your home address or have them delivered to the Dollar Tree in Hanover by the Food Lion and Big Lots. The Dollar Tree in Hanover is fully stocked, no boxes in the aisle and their customer service is excellent. They are always willing to assist and very friendly. read more

Dirtiest store I've ever been in and boxes to stock shelves everywhere teetering on pallets where u are afraid to walk down aisles! Employees friendly but slow read more