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    Dollar Tree

    3.0 (6 reviews)
    Open 9:00 am - 9:00 pm

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    Menards

    Menards

    3.1(9 reviews)
    1.2 mi
    $$

    I placed an order for skirting materials for a mobile home that I purchased upon retirement, I told…read morethe person taking the order over the phone that I had not found a contractor, having real difficulty finding one, to relevel and skirt. but, I had the money now and did not want to blow it as I had a lot of fixing up to do.. He told me they were all stock items and that would not be a problem if and when I did find a contractor. I did this so as whomever I hired to do the work would be able to just go pu w/o having to figure out what I wanted or needed etc. I explicity said that I had no idea when the work would be done, hoping sooner rather than later, then, I got sic, heart problems, then covid, each spring I checked in w/ receipt telling them that I still had not found a contractor yet, I was told each time, no problem, when you are ready, all stock items, as long as Menards is here this will be available for pu, I might have to pay differential in prices, of which I understood, I also, did not file the rebate of 11% and said as much because I appreciated them more or less storing for me.. Well, 3.5 yrs, still no contractors that are now within my range to have work done, I was getting bids in the 20 thousands, just labor to do the work, insane, after covid. So, I asked for the receipt to be put on a card, now, after being told there was no problem with not picking up, after being told that as long as I have my receipt, I am now being told tough luck, how do we know you did not pu this order, (Nothing gets out of that yard w/o signatures and receipts, and then receipts is recorded as pu in sysem) The mgr more or less, (me in wheelchair told me that he has no way to know if I picked this order up and am trying to rip them off.... Says he has no record of order, even though I have called with invoice number, have stopped in every spring to let them know I am still trying to get contractor. At no time did Menards offer to deliver instead of them having in stock, At no time did they say this is what you need and lets put your credit on a card and when your ready bring your contractor/materials receipt w/ your card. etc.. I did what their employee told me to do, I can pu anything as long as I keep my receipt, let us know what is going on and up to date. Understand that if alot of time passes you may have to pay difference in priced items.. Right now, Menard's owes me nearly 850.00 dollars, that is how I feel. I am disabled and on SS, I have a garage, I could of had delivered and tucked away in garage if that would of been offered to me, I did not know they would deliver those items, did not know they had a time limit??? on pu, was told opposite of that... I live less than 2 miles from Hermantown Menards and they could of asked for pictures, or driven by my house to see that I had not received the materials.. There is no way I physically could of pu this order myself and or put away if I had delivered.....That was obvious to the manager. I can somewhat understand the time passed but then that was the deal when I purchased it as to whenever....The person who sold me the items told me that I was the one taking the chance on Menards still being there when I was ready or found a contractor. Which is another thing, at no time did they ever offer to help me find a contractor, until..... they told me my receipt was no longer "valid". Not really happy with them, I purchased alot of stuff thru them to fix up this trailer, I went thru another company for skirting and just finally had the house releveled and skirted, 2019 till now, it took me.. I just had a new gutter system put up and central air installled, happy to say Menard's missed out on all that material sales. Next a new bathroom and shower and walk in tub, Sorry, Menards, Home Depot is 6 miles away and Fleet Farm too and they all carry the same things....

    If I could give 0 stars I would. I was called by the Store manager Tom Hanson and absolutely reamed…read morefor a pick up that his staff elected to take. I told him during our call several times I didn't like how he was speaking to me and that his tone was not appropriate and he continued to shout at me about how he couldn't restock an item vetted by his store. I was a part of the leadership team at Target Corp and I've never, marked never heard or expel conversation as disrespectful as this between a store manager and guest. This man should be fired if this is the level of customer service provided. I will never shop at his store again.

    Dollar Tree - discountstore - Updated May 2026

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