jhonny is the best !!! always accommodating great pick up service as well they definitely get…read moreorders out quickly

I have been a loyal Stater Bros. shopper for over 20 years. The store has always been known for its…read moreexcellent customer service and quality products, and in all that time, I have never had a terrible experience--until today. Robert, a cashier, made it very clear that he is not there to provide customer service. When a guest needed assistance finding snowflake pasta, I kindly asked if a courtesy clerk could help her. He responded that the position no longer exists and emphasized that employees are not "slaves." I was shocked to hear someone speak that way, especially in a customer-facing role. The customer had already looked for the product on her own and clearly needed help, yet no one made an effort to assist her. I ended up giving her the pasta from my cart and decided I would shop for it at another location instead. I have tremendous respect for employees in all positions, but the lack of courtesy and willingness to help was unacceptable. I'm leaving this review because this level of customer service is not what Stater Bros. stands for, and it's disappointing to see it decline. On a positive note, you need more employees like Stephanie Z., who is one of the best cashiers at this location and represents the brand well. People used to complain about a district manager named Alfred--but honestly, Alfred needs to come back. It seems some employees have lost sight of what customer service truly means, and it's time for leadership to step in.

They Have A VERY GOOD Selection of Liqure & Some Brands Which Are Hard to Find..With Some of The…read moreStore Employees Who Are Knowledgeable & Might Help Guide You To The Right Brand of Liqure Products Which Could Help You're Family BBQ-Becoming a Memorable & Happy Event...Some of The Liqure This Store Has In Stock Are ($$$$) Except The Personality of Stores Employee's Are Welcoming

This place is staffed by some of the nicest folks in the desert! They've got a large selection of…read morewell-priced liquor, beer, and wine...but it's the customer service that really makes this place shine. They're funny and helpful and full of tips and drink ideas. Definitely shopping here for my next party!

Cute little store in the mountain town of Wrightwood. The inventory is stacked neatly and reminds…read moreme of something out of a 1950s tv show. They offer a diverse range of foods but some might be at a higher price range, for instance the plant based items are a little high here but on the positive they sell Thrifty ice cream!!!! A pint is $2.99 and they also sell larger sizes! I didn't visit their produce section this time but they have snacks and anything you'd need at a grocery store. The cashier was friendly as were the people in line with me. Lots of parking available. Would visit again.

Had everything I needed but at prices that were much higher than at supermarkets down the hill…read more It's the only grocery store in town so either stock up before you drive up or be prepared to pay.

That new salsa is the jam! I love their locally made stuff! It's super fresh and I think they get…read moreit delivered weekly if not every few weeks. Check it out!

This guy that looked like barney cuz of his purple hair had…read moreterrible customer service. I had my little 3 year old next to me and he wouldn't stop using profanity. Later that day my son started saying the same bad words he was using. Shame on him. Not only did he teach my son how to curse but he also dropped my bag of tostadas and still proceeded to bag them as if they weren't all broken and cracked.

Jeniece is absolutely incredible. She helped me multiple…read moretimes throughout my visit and gave the best customer service. We need more people like her in the world Thank you Jeniece!

Received Excellent Service from Ms Bianca, Daniel and Mr. Daniel today. We were greeted and…read morethanked for Coming. My Wife is Ill and your Representatives were on Point in addressing my Concerns. Thank you.

Went here for my first time and was amazed at their bulk section. Candy, grains, pet food, special…read moreflours, sauce mixes, and they even had rawhide treats for dogs by the pound. We got some candies, dried fruit, and of course treats for my dog. Now, I don't live around here but if I did, I'd try to come as early or as late as possible cuz we were there at 5pm on a Sunday and the lines were cuh-razy. I asked a local about this and he said it is normal for this store. The prices are incredibly good on just about everything I saw. I can see why so many people shop here. It's roomy, clean, and well stocked. Just the lines were off-putting.

We love Stater Bros. At least once every two weeks, my boyfriend and I shop at Stater Bros. for…read morebasic needs at reasonable prices and for other items that may not be regularly available at Goodwins in Crestline like sushi, seafood (crab legs), fresh baked bread, etc. The staff is often friendly and courteous. The store itself is usually clean and organized. However, I do wish they offered more almond milk or oat milk yogurt options other than the Silk brand. But, I like that they have many beautiful flower arrangements and potted plants to choose from.

this by far is the worse store ever! definitely on the mountain.. this is so sad to see..especially…read moresince we"e lived here. our entire life... this store used to be unbelievable.. and definitely by far the best for the locals....no doubt by far it has gone down hill drastically in the past 5 years....the management as well as the some of the workers just don"t have the same old work ethnic as the good old past,,, stater employee"s did... so sad we go dth and it"s so nice to see the " old great stater bros true customer service... but for some sad reason it has been lost in lake arrowhead..what is so sad about this is lake arrowhead is a place of several generations....and like my family we come from a family of 5 generations of living in lake arrowhead...and we have seen these mountains go through many challenges.. stater brothers in lake arrowhead,is literally mediocre compared to the multitude of unbelievable other businesses that opened up and were successful during this time... fast forward.. the current manager "michael daughty " is literally the worst management of any corporation ever! i complained and he never ever gave a answer that was correct, he is a liar! he protected his employees that were totally rude , and insulting to me as well as rolling their eyes at me in front of other customers, i typically would spend on an average $400 -$500 monthly at that location and when i called to corp, i received nothing .. not even an apology! this store is full of arrogant assholes who could care less about customer service... lake arrowhead is an expensive place to live full time.. trust me.. the management at stater bros wont last long as long as they continue at this rate

Sharon, Brian, and Erin at Goodwins are truly the best. They always take great care of me and make…read moreevery visit feel welcoming. They're all great people, and they make hands-down the best coffee on the mountain. They start my day almost every day of the week, and I'm genuinely grateful for them. Brian has done an amazing job with the cold brews, specialty drinks, and all the unique coffee options you can buy at Goodwins. There's always something new and thoughtfully done, and the quality is consistently excellent. If you haven't tried their coffee yet, you're seriously missing out. Highly recommend stopping by and supporting this crew -- they do it right.

Today I went to get a juice at 5:50pm, but she said she already cleaned the juicer. Ok?? It says…read morethe coffee and juice bar is open till 7. That fits I guess. Every time I buy chicken here, I get chicken juice all over my hands because they're terrible at wrapping it in their little styrofoam trays with saran wrap. They're always leaky. And the produce is often subpar compared to other stores. Wilted or spotted from age. But alas, they're the closest store, so I keep ending up there. Do I recommend? Absolutely not! Sometimes I drive an extra 15 mins just to have better options.

Having a vacation home on the eastern side of Lake Arrowhead, I've passed by this Jensen's many…read moretimes on my way through Blue Jay but hadn't visited until this weekend. I was shocked at the actual square footage of this store as it looks much smaller from the street. Additionally, I never noticed they have a Starbucks within. Initially I only intended to stop in for a meager bag of tortilla chips, but I soon found myself walking other aisles just to peruse the variety of goods available. There's a full-service bakery with an impressive display case near the entrance (adjacent to the Starbucks), and the steaks at the meat counter were equally attractive. The deli section was doing a good business with several people in line for sandwiches, and I noticed a hot soup station, as well. I hate shopping at Lake Arrowhead village on weekends due to the traffic and, though this Jensens was doing a very brisk business, the ease of parking is so much better. I have been relying on the little market in Cedar Glen (a former Jensens, ironically) for emergency "basics, " but it's nice to know there is a larger, better-stocked, option available a short five miles distant.

Came in again after swearing not to but my gf misunderstood where I wanted my panini from... fail…read moreagain! On my favorite sandwich that's on their menu... oops they forgot cheese! Another 15$ sandwich fail. It's okay it's just money in a recession.

Okay sushi for convenience store sushi ($9). Easy parking and service + bathrooms available.read more

Food was very well stocked and store clean. The registers…read morewere filled and the service was nice and friendly.