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    Copper Top Market

    5.0 (1 review)
    ModerateGrocery

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    12 years ago

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    Stater Bros. Markets

    Stater Bros. Markets

    3.2(64 reviews)
    0.7 mi
    $$

    jhonny is the best !!! always accommodating great pick up service as well they definitely get…read moreorders out quickly

    I have been a loyal Stater Bros. shopper for over 20 years. The store has always been known for its…read moreexcellent customer service and quality products, and in all that time, I have never had a terrible experience--until today. Robert, a cashier, made it very clear that he is not there to provide customer service. When a guest needed assistance finding snowflake pasta, I kindly asked if a courtesy clerk could help her. He responded that the position no longer exists and emphasized that employees are not "slaves." I was shocked to hear someone speak that way, especially in a customer-facing role. The customer had already looked for the product on her own and clearly needed help, yet no one made an effort to assist her. I ended up giving her the pasta from my cart and decided I would shop for it at another location instead. I have tremendous respect for employees in all positions, but the lack of courtesy and willingness to help was unacceptable. I'm leaving this review because this level of customer service is not what Stater Bros. stands for, and it's disappointing to see it decline. On a positive note, you need more employees like Stephanie Z., who is one of the best cashiers at this location and represents the brand well. People used to complain about a district manager named Alfred--but honestly, Alfred needs to come back. It seems some employees have lost sight of what customer service truly means, and it's time for leadership to step in.

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    Stater Bros. Markets
    Stater Bros. Markets - Shop for groceries online and save time. Download the Stater Bros. Markets app today.

    Shop for groceries online and save time. Download the Stater Bros. Markets app today.

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    Jensen's Foods

    Jensen's Foods

    3.6(209 reviews)
    23.6 mi
    $$

    Having a vacation home on the eastern side of Lake Arrowhead, I've passed by this Jensen's many…read moretimes on my way through Blue Jay but hadn't visited until this weekend. I was shocked at the actual square footage of this store as it looks much smaller from the street. Additionally, I never noticed they have a Starbucks within. Initially I only intended to stop in for a meager bag of tortilla chips, but I soon found myself walking other aisles just to peruse the variety of goods available. There's a full-service bakery with an impressive display case near the entrance (adjacent to the Starbucks), and the steaks at the meat counter were equally attractive. The deli section was doing a good business with several people in line for sandwiches, and I noticed a hot soup station, as well. I hate shopping at Lake Arrowhead village on weekends due to the traffic and, though this Jensens was doing a very brisk business, the ease of parking is so much better. I have been relying on the little market in Cedar Glen (a former Jensens, ironically) for emergency "basics, " but it's nice to know there is a larger, better-stocked, option available a short five miles distant.

    Came in again after swearing not to but my gf misunderstood where I wanted my panini from... fail…read moreagain! On my favorite sandwich that's on their menu... oops they forgot cheese! Another 15$ sandwich fail. It's okay it's just money in a recession.

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    Copper Top Market - grocery - Updated May 2026

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