This Publix is hit or miss. If you pre order something from the deli, 85% of the time they do not…read moreget the order. Very dis organized. I still stop there because it is convenient. After all, it is a Publix. I do not order anything from the deli.

Krystal in the bakery is theeee worse!!!! Her customer service skills sucks... her decorating cakes…read moreskills sucks even more!!! I was so excited to get my 5 yr old granddaughter a birthday cake in purple and pink writing... she would not do purple and this is her handy work and she was very unpleasant to deal with. Worse experience ever in publix!

I was visiting from Texas and Publix is always a must when I go to Georgia. I had to get a chicken…read morestrip pub sub and it did not disappoint! I got a full sub and it was perfect for sharing. My eyes were bigger than my stomach so I only took a few bites the day I got it. I might dare to say it was better the next day.

I absolutely love this Publix. I never realized it was closer to me than the Salem location. It's…read moresuch a more peaceful environment. The staff are helpful. They are stocked well. I love the aesthetics even though I still haven't masted the aisles to locate what I need. Lol. They really make grocery shopping a much more pleasant experience.

Yes I've meet Tim the manager. He's been very helpful on several occasions…read more The prices are lower, even with the 10% added on. The service there has always been great. People have always been very friendly to me. Never been accused of stealing there, but been suspect at another store once. I would never steal anything. That's why I don't worry about that. Not always what I want. Always what I need.

Found MOLD in our cheddar cheese while making tacos and nachos, IM OVERLY IRRITATED..read more

Run down, always dirty, management does not appreciate customers and try to force self-checkout,…read moreworkers act like you're in their way, needs a complete overhaul. Stay away from this Kroger... the new Kroger on 155 is worth the trip if you do prefer to shop Kroger.

I want to give it 0 star, but I can't. Management does NOT honor the Kroger's return policy for…read morebaby formula. On Sunday, June 14th, at approximately 9:30 PM, I went into the store with my wife to return unopened baby formula. This was our second attempt to resolve this; I previously sent my wife to handle the return three days ago, and she was turned away. During both visits, the store staff and manager Michelle stated that Kroger does not accept returns on baby formula and that all sales are final. However, prior to coming in, I explicitly reviewed Kroger's official return policy, which clearly states that baby formula returns are permitted. Even the online support team told us to go to the store for returning items. When I presented this to Michelle, she flatly refused to look at the documentation or listen to my explanation. Instead, she dismissively stated that Kroger does not do baby formula returns and began listing policies for other retailers like Walmart. I do not care about Walmart's policies; I am a Kroger customer dealing with Kroger, and I expect your staff to follow your own corporate guidelines. Michelle's attitude was entirely unacceptable. She was dismissive of my concerns, refused to engage in a respectful conversation, and acted as though she did not want to be bothered, despite the fact that I approached her politely and with the written policy in hand. Someone in a leadership position should not be treating customers this way; she severely needs retraining or a demotion.

Eva at the register was fantastic! She had a bright smile and suggested some great grocery items…read morefor me to try when I return. The store was clean and easy to find items. I will definitely be back here.

First, only 4 stars, why?…read more Our first visit here. As we tried to get oriented, several times I was obviously looking for something yet associates in the section I was in avoided eye contact, avoided asking if we needed assistance. Similarly, the cashier never smiled, did not greet us, did not inquire if we found everything we were looking for, nor thank us. The store in general was clean and well maintained. Most items were well stocked and shelf labels were present. We were happy with the overall selections and price points were as expected.

I would like to recognize Shadrily at Walmart, McDonough GA, for her outstanding customer service…read more From the moment she assisted us, she was professional, kind, patient, and genuinely committed to helping us find exactly what we needed. What impressed us most was her willingness to go above and beyond. She demonstrated exceptional leadership, a positive attitude, and a sincere desire to ensure we had a great experience. Employees like Shadrily make a lasting impression and remind us that excellent customer service is still alive and well. Thank you, Shadrily, for your kindness, professionalism, and dedication. Walmart is fortunate to have someone with your work ethic and caring spirit on its team.

Checked in for an online pick up order that was ready at 5:24pm. It is now 6:26pm. The staff has no…read moresense of urgency, no update or apology for the delay. Workers are strolling around outside and it appears there is only one person bringing orders out.

When Publix fills an RX, their website and app says that you can skip the pharmacy checkout line…read moreand go to to the Prepaid pickup window. See pics for where they are promoting this. Don't believe them...they don't do it. I go to the Locust Grove, GA store #1052 to pick up my 1 $2.07 RX. I walk past the line up to the Prepaid Pickup window. I am told by the person at the regular pickup window to go to the back of the line. I tell her no need to because I prepaid. She says there is no one to help me even though there are at least 5 other people working. I say I will just wait here. I am told that the 2 that can help me are both on the phone and they are too busy to help. So I stand there waiting on my prepaid RX while the snarky cashier helps every other customer except me. After they clear out all the other customers she tells me she can get me now. One of the other two that can help is off the phone but didn't even bother. Don't offer a service that you don't provide and then have nasty, mean girl staff make sure they don't help you. Complete customer service fail and unfriendly service on top of not delivering what service that you promised and promote. Also don't think you will get help from the Publix corporate office either. After 6 calls of being hung up on and transferred all over the place because there is no "CARE" in their Customer Care, I finally was able to leave a message for a "Mike Chavez" over the Pharmacy services for store #1052. Did he give me a call back? No he did not. And based on Publix's total lack of caring about the customer, I am sure I won't hear from him tomorrow either.

Just purchased an all butter pound cake. Cake was the driest, flavorless cake I have ever eaten. No…read morebutter flavor, no moisture.

This was an awesome place to stop for a quick grocery run. We went there because it was open late…read more It was so quiet and clean. The aisles were so wide and everything looked great. They had a bunch of different sections, including a bulk section! You could get by the pound nuts and sweets. I would shop here every time if I could! Why do we not have one of these near Nashville??

A very popular supermarket. Good food. Good selection and good prices...be cautious of the open…read moreaccess food areas. Flies in the salad bar, no hand wipes,tongs in the food,hair follicles in the bulk nut bins..

This is to complete a prior review I did a few minutes ago of the Publix on Commerce Boulevard in…read more LaGrange, Georgia. I accidentally hit send prematurely. After I waited for 15 minutes with other items roasting in my car in 90° weather, the Customer Service with authority to help me (who had told a fellow employee that she would help me) returned with three or four boxes of 12 mini diet cokes. I reiterated that I only wanted 2 six packs of the mini cans, none of which were on the shelf. She told me there were none in back. I asked her if since there weren't any of what I needed, I had to pay full price for the larger box that I did not want or if she could give me a discount (maybe the same price as 12 would cost in the BOGO?). She dismissively told me that I had to pay full price if I only bought one box. I consider that neither "working with me" as a customer nor Customer "SERVICE." frankly, I was shocked and appalled at her attitude and lack of desire to help a customer. She had no apparent desire to help me as one of her customers. Her attitude does not reflect the customer orientation that I have known in any other Publix in any state in my life. I am grateful that there are now two Publixes in LaGrange and I will do all that I can to shop at the Publix at Merganser Commons instead of the one on Commerce in the future.

Our favorite place to shop! Great selection and most likely the cleanest grocery store around.. The…read morestaff is awesome and extremely friendly and helpful!

Understocked, dirty and disorganized. Restroom was in need of attention. Just not a great shopping…read moreexperience at all. I've reviewed lots and lots of Walmarts. This is a poor one. That said, they tolerate overnight parking in their lot and so I was able to spend the night here in my Sprinter van. Thanks for that. [Review 20218 overall - 666 in Georgia - 1195 of 2023.]

CJ was amazing as I didn't even wait 5 minutes for my curbside pickup. Way to go CJ! You're great!read more