SPA PARTY OF 10!…read more Thank you so much to Serenity for my wonderful birthday celebration! We had a great time and the staff took such great care of all of our needs! The decorations were beautiful, the music playlist they put together for us was incredible, and the sangria, omg so delicious!! Plus, the ladies enjoyed all of our services - pedicures, facials and massages! I'm so grateful! I'll definitely return in the future!

Went in for a spa day: massage, facial & spa pedicure. It was the worst massage I've ever gotten in…read moremy life. The massage therapist was clearly untrained. She didn't focus on one area at a time or typical areas of tension. Pulled on my arms and legs in unnatural uncomfortable positions. The facial was semi decent but there were no extractions, eyes were not covered, nothing was explained. They get 2 stars because the spa pedicure was spectacular. Seems like is a nail salon with a massage room and they just pull a nail tech to provide spa services. Never gain.

I came here a couple of times. The waxes were always painful but she was quick, so I tolerated it…read morebut the real reason I'm leaving a review now is due to my last two experiences. Problems: Skin ripped off/burned/scabbed for eyebrows and Brazilian wax, over charges, unsanitary practices & dishonesty My skin burned and ripped off for an eyebrow wax and also burned badly and was in pain after the Brazilian wax. The second to last time I went (picture included) the burn wasn't as bad as you can see. It still scabbed my eyebrows but I thought perhaps it was a fluke, my medication or hormones so I went once more (last time). I mentioned and asked her about her using hard wax or changing products and she said she did not. The last time my eyebrows instantly and painfully burned. I was almost in tears and splashing cold water all over my face. What really turned me off was, although she can be pleasant and nice, she has made rude comments in previous appointments but I let them go as I thought maybe we are just culturally different. This time (the second time she burned me and ripped off skin) and I was in pain, she was unsympathetic, looked at me with disdain with a mean face (as though I was overreacting when you could see my skin torn off) and blamed ME and my skin as being the problem. I was VERY understanding and kind about this and REALLY thought perhaps it was just me..until I read other reviews online. She has had this issue before and is irresponsible and doesn't take accountability and blames others. No cultural differences. She showed she's just not that nice of a person. Furthermore, as a test on myself, later when my hair grew out I had some hard wax at home (just a cheap hard wax brand) and decided to do a test wax to see if possibly my hormones had just changed a lot and my skin was too sensitive. I did this a day before my monthly cycle (when the skin is the VERY most sensitive) and used a cooling gel after just to make sure it was not reacting to wax OR cooling gel. Surprise-- not even HALF the pain waxing with this wax and ZERO burn, skin ripping off or redness. It was NEVER me all along and it was her and her awful products. I have never had something happen like that to me in almost 20 years of waxing. I can accept mistakes but seeing others had the same issue and she is dishonest, doesn't take accountability and is rude is enough for me to leave this review. If anything else happens, I'll edit and update my review. Also, here are some things she needs to improve: A) Her prices.. she shows as charging $35 for a Brazilian and $5 for eyebrows.. $40 total... yet I was always charged $65 (and had no extras).. her pricing list needs to be updated and clear.. it's like she just thinks of what she wants to charge you and charges it B) She re-dips the same stick back into the wax about 20-30 times. How is this sanitary? This means that we are essentially being exposed to dozens of other peoples' germs and bodily byproducts, etc. C) It would be nice if she stepped out of the room to give a person decency to get dressed again. Not the biggest deal but would be a nice touch. All in all, I will not be going back there. I looked up another waxing place with great reviews that describes their wax ingredients and, although a few dollars more, I went there and had a nearly painless Brazilian wax, zero burn and no bumps... just another comparison that (AGAIN) reconfirmed it was never me that was the problem but was her and her practices. Update: It has now been over a week since I had my Brazilian wax done at the new place and I just realized I am still smooth with no painful bumps or flare ups. I got ingrowns after waxing with her all the time and really thought it was just my hair. By day 3-4 it would be bumpy and red. So this all really boils down to bad products and possibly technique but of course she blamed this on me and my hair type. EVERY. SINGLE. TIME.

She the uses same stick throughout waxing which is highly unsanitary and unsafe…read more .

Came across it by accident. She used to work in the area…read more Clean place and she taking time to do my eyebrows. Great price. Give her a try. You will like it

got my lashes done she gave me a discount so it was $30. They fell out immediately after two days…read moreand they were supposed to last two weeks. Very nice lady, but not very good lash material

Kay is the absolute best! I have been going to her for 17 years and there is no one I trust more…read morewith my eyebrows and threading needs! She loves all her clients as if they were her own family

Love coming here! Kay is the best. She remembers everyone. She's so sweet and she takes her time…read moreno matter how busy she is. No one does my eyebrows better than her. She shapes them beautifully. Since it's Mother's Day weekend, I got a head massage and it was the best decision. I felt so relaxed after. Thank you, Kay!

Went for the first time the other day to get lash extensions and was pleasantly surprised! I had…read morebooked my appointment via text, which was clutch, and the ladies there are friendly. Soon as I arrived for my appointment, I was greeted and they set up right way. My lash tech was clean, gentle and friendly. I almost fell asleep while I was laying down! My lashes also came out so naturally looking! I appreciate the tech also listened to my concern regarding length because I wear glasses. Will def be a repeat customer!

Hasna is amazing! I am in love with my brows...thank you I will be returning again soon. I also…read morebooked a brow thread and tint but I got so excited about my lashes I haven't even gotten the other service done haha

Just happened to walk by for the eyelash special of $58. It was my birthday recently so decided to…read moredo it since I only did it infrequently a few times. Lady Nancy was busy with a client so told me to come back in half an hour. I said ok and walked around. Came back at 3pm and she did my eyelashes. I always think I look funny with falsies but it did open my eyes up to do. It's a cute place downstairs in a semi private area but a bit nousy with footsteps coming from upstairs so not sure if I would come for a massage but I think lashes and facial should be ok.

The service is amazing. I came here to get a lash service and my husband enjoyed the massage…read moreservice at the same time. The service was great. Very professional. They have calming music playing as well. I was told there will be facial services coming soon.Will definitely be coming back :)

Walked in on an early Sunday morning. Service was great. Pricing is fair. Massage chairs are always…read morea plus. The technicians were very nice too.

They charged me for "soak off and removal" after I sat with my hands in acetone for 15 minutes…read morewhile they finished another customer. The woman who did my nails then handed me a nail file to remove the remaining dip MYSELF. I'm in the service industry, and I always give people the benefit of the doubt but I made a yelp account just to leave this review. This wasn't my first time, I go out of pure convenience here and there. I usually do dip in another salon on Queens Blvd which is great but I was in a rush. I just wanted gel which is usually quick and easy. They asked what was on my nails I said dip, asked soak or foil and I said soak is fine. I sat for at least 15 minutes and then took my hands out when the dip was mostly dissolved and my fingers started to get irritated. She kept telling me to put them back in and I said no it's good. She then handed me a nail file which I honestly was fine with, even though I've literally never had that done before. When I went to pay, she charged me an extra $2 for soak off. It's $2, I know places charge for that now and normally I wouldn't care. It's time consuming and they have to use an electric file half the time. It was the fact she did such a half assed job on my nails and literally I took off my own dip. The tech got annoyed when I said "wait really? I did it myself." Got loud, and then took off .50 cents and then said "taxes". It was $30, and I being in the service industry I always tip. I had a $10 bill in my hand and her attitude completely changed when I still gave it to her as a tip. This is probably the 4th time I've been there and the owner was more concerned with looking over at the other employee while doing my nails. Not just a glance but on every nail she would look up over and away. My nails came out terrible, and I will never be back.

Was my second time Called for an appointment the day before…read more Got there 10 min prior my appointment the person wasn't there, arrived 50min after The other person offer to start then didn't know how to use the wax. Then they were both trying to make the wax to start. Then the lady' wanted to teach the girl how to do body wax Very uncomfortable situation, the entire experience wasn't what I was looking for. Totally the opposite of my prior experience Due of the wax that was cold and used improperly, I had skin issues on the area it was used They blame the personne that took the appointment. (Was written but they didn't see it )

I purchased a Groupon and went to redeem. They pressure you to just purchase with them with is…read morefine. The lady who attended me was nice. Inside seemed clean but I hateeeee how my eye brows look. The is off I hateee them it was done so badly.