I may have unintentionally upset the owner, Jennifer, as she has since messaged me personally about…read moremy review and taken the time to publicly respond. While I have not been a customer since 2025, I still believe it is important to share my experience. I would never intentionally fabricate or misrepresent what happened, and I want to acknowledge that there were positive aspects to Honest Groomers as well. That said, while the groom itself was around $95, we consistently left a generous tip, especially considering how difficult we were told our dog could be. I understand that tipping is optional, but I consider it part of the overall cost of the service, which meant we were ultimately paying over $100. I also understand that the safety and comfort of a dog must come first. However, I personally felt that paying for a full service when certain portions could not be completed was unfair. For example, if paw trimming cannot be safely completed, I would have appreciated the option of having that portion deducted from the total. That said, I understand and respect the business's policy, even if I do not necessarily agree with it. Thankfully, his current groomer has had no complaints about his behavior. Regarding the accommodation of grooming my dog on the owner's day off, I want to clarify two things. More often than not, the owner was not the person who actually performed the groom; other groomers were assigned to him. While I appreciate the accommodation, it was never something I requested, nor was I aware that it was being done specifically for us. Nonetheless, I can appreciate the effort and intention behind it. With all of that said, I intend for this to be my last comment regarding this business. Honest Groomers was clean, most of the groomers we interacted with were friendly and kind, and they did communicate their concerns with us. However, ultimately, for the price we were paying, I felt that we were better off finding another groomer. I wish them the best moving forward. Thank you for your efforts.

Jenni has been grooming my 16-year-old black pug for a while now, and I honestly couldn't be…read morehappier. My little guy has struggled with skin issues for years, especially in the wrinkles around his face. Ever since Jenni started grooming him, his skin has improved so much and is now pretty much resolved. What really stands out is how much care she puts into every visit. She takes the time to gently clean between all of his facial wrinkles instead of rushing through it, and it has made such a huge difference. You can tell she genuinely cares about the dogs she works with and treats them like they're her own. With a senior dog, finding someone you completely trust isn't easy, but I never have to worry when he's with Jenni. He always comes home looking great, smelling fresh, and most importantly, comfortable. Thank you, Jenni, for taking such amazing care of my old man. I truly appreciate everything you do, and I wouldn't trust anyone else with him. If you're looking for a groomer who genuinely cares and goes the extra mile, I can't recommend Jenni enough

I had a wonderful experience from start to finish with getting my cat groomed. She is very…read moreresponsive and coordinating a time and day was very easy. She's super sweet and caring, and took care of Yuzu, my cat, so well who is usually a timid and nervous cat. He smelled amazing after lol The pictures are the ones she took of him during the service and posted on her instagram!! Super super cute and I appreciate how well she took care of Yuzu

Valerie was very quick to respond and did an absolutely amazing job with my large English golden…read moreretriever. I did a bath, groom and trim and my dog ended up, looking like a true gentleman! She is very thorough and I would suggest her to absolutely everyone in the Orange County area! Will be calling her again for future grooming.

Bonnie was very friendly and accommodating when I inquired about her services. My dog has a lot of…read moreanxiety and doesn't do well with grooming but right away I knew he was in good hands with her This was Blue's first appointment in a long time so naturally, he was very fidgety; Bonnie tried different methods to fit his behavior. She called me throughout the appointment and we made adjustments together. She let me know he moved a lot when it came to cutting his face so we felt it was best to leave as is for safety reasons. I am so happy she kept me in the loop throughout the entire process since my dog can be overwhelming during grooming. Blue was licking and playing with her as she returned him to me so I knew he felt safe with her. Bonnie is so professional and friendly, I definitely recommend dog owners to use her services!

First time using a service that picks up my dog. Bonnie was a sweet and courteous young lady…read more She communicated with me from the time I booked appointment until she dropped off our dog. When she got out of her car she quickly snuggled with Sonny. I felt a little relief she was affectionate with my dog that meant a lot. I told her this was my first time and didn't know what to expect. I was a bit skeptical and worried of the appointment at first. Sonny was not at all shy and jumped in her car as soon as she opened the door. I was very happy with the whole service. The only downfall was that she cut the hair a little shorter then I requested. Thankfully he has cute dog wear for this cold weather. .

I cannot stress how much I appreciate the staff at Downey Dog Grooming. I recently adopted a husky…read morefrom SEAACA that had matting and needed a good clean up. He was fussy with them, yet upon pick-up they were still so kind, gave me helpful information, and really took their time in communicating with me. They gave me some products for free because they felt it would help if I tried to get him used to baths at home to make him comfortable with any groomers. The staff here goes above and beyond. They did amazing with my Chow Chow and there's a reason I brought my new baby here as well. I will forever be a returning customer. Thank you so much Downey Dog Grooming!

The most amazing service and care! Ive taken my dog to other places but he always returns highly…read moreanxious but at Downey dog they really take their time making the pets feel comfortable! Shoutout to Ricardo for all his amazing care and work he does for my dog and always fitting us in last minute! Highly recommend

Just picked up Cookie and Winston from their grooming visit. And they look great! So happy I found…read morethis place. They both were calm and comfortable when I picked them up. Luz and Olga have a very calming and welcoming presence. My babies warmed up to them right away. My Cookie was a good girl and didn't tinkle as she tends to when she gets nervous. That says a lot ! Definitely will be scheduling another appointment when due! Thank you again for taking good care of them!

I always remember the owner saying I spoiled my dog too much. Based off of several interactions?…read moreGirl bye keep your comments to yourself and do your job. Unnecessary attitude . That was why I go to Soggy Dog in Long Beach now.

The business was initially ok with our puppy after the meet and greet. The problem was that after…read moreseveral weeks of using them and repeatedly asking if our puppy was ok to continue because she reportedly damaged some plastic pools, which we reimbursed, they then informed us they could no longer watch our puppy. Granted our dog is a puppy and was chewing things, but if you are in the business of watching dogs and being paid to watch dogs, you would think this would come with the territory. After assessing what happened it became apparent that dogs are not actually being watched, since the person is working from home doing their normal 9-5.

My Aussie was taken care of while I was away for a few days. I was greeted by Aarti, in which she…read moremade the drop off and pick up process smooth. I was sent daily pictures and updates which kept my worries at ease. At the end of the day, when you pick up an exhausted Aussie you know he had himself a time! 10/10 would stay again!

Love bringing our Corgi here, they take good care of him, comes back to us looking and feeling…read morefresh. And we can tell he loves it here too, he gets excited the moment he walks into their salon. Thank you for your service!

Found this place randomly as it's next to my dogs training. They were able to accept a walk in for…read morethe following day. They were finished within an hour since we arrived right at opening. They are really affordable and include pretty much everything in the price: wash, deshed, nails clipped, anal gland expression. She always smell so clean afterwards. Def recommend

This little gem in SG (they also have a shop in ELA) is absolutely fantastic. I've taken my Yorkie…read morehere and now my mini labradoodle. Both were rescues and had coats that were long and in need of a good cut and wash. Both dogs didn't have matted hair, but it was clear that they were in need of some TLC. Getting an appointment was quick and easy and the grooming, with a 9 AM appointment was done in about 2 hours! Parking is easy with an on-site lot, but it can get tight around lunch time bc there are some restaurants and a convenience store in the same strip mall. They have leashes, soaps, shampoos and various other pet supplies to keep your fur baby looking her best. I'm lucky I work nearby bc this will be my new go-to for all of my grooming needs (even if I live in OC...). Fresh breath, trimmed nails and barrettes included...

First time bringing my Luna to get groomed here. Staff are very welcoming and loving to all pets!…read moreMy baby's haircut turned out beautiful! They even added a bow, which was very thoughtful. Will be returning and recommending to all my pet owner friends!