My little dog Reese Pup, loves this place! He is always excited to get there! This boy starts…read moretrying of art out of the door when we pull up and most times he trots on back and doesn't give me another thought! The one thing I would suggest is the person working the front need to get happy when a dog and parent come in.pdopleare happier if thet full you really take an interest in there pet! Brenda Perkins

Asked for availability and was told that my dog could get groomed,(all I wanted was a bath and…read morenails trimmed) When I arrived I was told that I needed shot records or no service. They didn't mention it before when I inquired about services. Their lack of communication just lost them my grooming business as well as the regular boarding that I would have needed.

We had called last minute for Top Dog to cat sit for us while we were on vacation last summer…read more They were incredibly accommodating to our busy schedule before the trip & arranged to come by the house after 6pm to meet the cat & get our key. Every day we got photo updates & texts to let us know how she was doing. They were great. Highly recommend them & will use them again.

Top Dog Pet Sitting and Dog Walking Serve is the best in Fort Worth! My pet sitter/dog walker…read moreChristine Lyons does a fantastic job taking care of my boys on a daily basis. Having her come by during the work week and occasional weekends makes life so much easier for me and my pug Igor and chiweenie Hector. Igor is a senior dog with mobility issues and can longer wait as long as he used to. Christine carries him up and down stairs and makes sure he gets the outdoor relief he needs and the walks that both boys need at midday. If you want peace of mind knowing your pets are taken care of and getting their daily walks, look no further! Top Dog will take great care of your babies!

Staff is so amazing and friendly! I hate leaving my fur kids and I felt so at ease leaving them…read morehere. You can tell the people here truly love animas and this isn't just a job. There are so many options for your pets it's a little overwhelming at first but it got easier once I boarded them. I am so appreciative a place like this exists for my "kids".

I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

I've been meaning to post a glowing review for Happy Tails Dog Sitting on Yelp for quite some time…read more Samantha and Norm are the BEST. She treats your dog as if he was her own and sends you daily updates (via email or text) with pictures, reassuring you that your dog is in great hands and doing well. Most recently, my dog Prince stayed with her for a week - the longest he's been away from home - and his birthday fell during that stay. She baked him the most adorable doggie cake for me to take home to celebrate when I got back, and also got him a Prince crown cookie with his name on it and sent me pics of him in a party hat! He also got a solo walk to PetSmart with Norm to pick his own toy, and an egg for breakfast - one of his favorite foods to eat! I am always blown away by how caring and loving they are and it makes me feel so much better if and when I have to travel, knowing that Prince is in good hands! I adopted him when he was 4 years old, and he had been owner surrendered at a shelter so the thought of boarding him at a kennel just made me so upset. I found her on Yelp and Prince has stayed with her 3 times so far, and I can't say enough great things about Samantha and Norm. 100% recommend them to anyone who wants a home away from home for their dog while they're away. She even checks in periodically, especially right after the stay, to check in on my pup and make sure he's doing well! And the first few visits, she even provided a wonderful take home bag with toys and homemade treats for Prince. So incredibly sweet and well priced. And much better than the options I've seen on DogVacay, which can be $50-75/night for minimal supervision! I'll be back the next time I go out of town!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

Nice establishment, pretty good customer service, but they don't do enough for what they they…read morecharge. I dropped my pup off (he's been several times) and this time was a little different. They were particular about the way his food was packaged, no big deal but tell me that when I make the appointment. Like send an email or something with "to do's". I've always put his food in a single gallon zip lock bag when I've dropped him off but this was the only time it was mentioned. No biggie but they could be on the same page or consistent with what they want. When I picked my pup up, it smelled badly in there and on the cameras, the dogs seemed to be unhinged. He came out extremely high energy, still well from the bath they gave, but very thirsty. When we got in the truck, I let him drink out of my water bottle and when we got home I filled his bowl 3x in 10 mins with water. Later that day he had the poops which lasted 3 whole days. Randomly runny poop throughout the day which he hasn't had since he was 6 months old. Not sure if they booked too many and were less attentive but again, this time was different. Still gave 4 stars because this is the first time out of all of my visits that this has been an issue but for $450 (this includes the $57 tip I left) things could've been better.

I have boarded my dog here a couple times when I have gone on vacation. There are things I love and…read morethings that are concerning - I love being able to watch my dog with the live cameras - I love that my dog gets his own area to sleep and decompress However, every time that I have taken him home from boarding, he goes to the vet and has kennel cough. It has become a routine EVERY TIME. When I had called the establishment about his situation, they told me no one was sick during his stay, but he was completely fine before we had left. The place can sometimes be overrun with so many dogs at times and I just wish there was honesty with his stay when asked. I do like camp now wow with their pros but I am always out more money after his boarding

Took my not so people friendly dog there because I needed a place to board him while on a weekend…read morevacation. Metro Animals was one of the only places that were okay with taking in dogs that weren't exactly people friendly. I appreciate that they let us do a free trial day to see if he would be a good fit, which thankfully he was. The staff were incredibly kind and patient with Duke. He has even warmed up to a few of the staff members. Most of the employees seem to have an understanding of dog behaviors and how to work with them. I would definitely recommend them 10/10

i found this place by chance when we had to go out of town last year and I love it, more…read moreimportantly....my boy loves it and every one who works there!!! he is always super excited to go there, i like that they are so good with him and they are all so sweet and nice and you can tell that they love the puppies, i am will always bring my baby here, as long as i have him.

If I could give HoW 10 stars, I would! Seamless application to get my dog into daycare. Jess…read morecommunicates so well on her policy and procedures. My dog LOVES coming to HoW. He practically runs through the gate trying to get to Jess or Allison. All updates are provided via social media. Jess engages with the dogs and keeps them plenty busy. The best is the photo shoots, love them so much. My dog leaves doggy daycare dog tired and sleeps the entire car ride home. So blessed to have HoW!!!

House of Wag is the best place for dogs! Myself and many other clients come from all across DFW to…read moregive our dogs time at her daycare! She treats each dog as her own and provides accommodating customer service with a welcoming attitude. I wish Jess could multiple to open more locations with her at each one, but for now my pup will keep loving each day she gets to spend at House of Wag!

Great people and the goldendoodle can't wait to get there in the morning. Reasonably priced as well.read more

I love the dogtopia chain but this location is terrible, the quality of care at this place is very…read moremediocre/poor. They had my dog in a crate for probably 90% of the day and when I asked why they said she didn't get along with a certain dog. Then I noticed even when the dog wasn't there she was still left in the crate. Her last day at this location was also her gotchu day (which I told them), when I came to get her they told me she had pooped all over herself because they left her in a crate too long. When I asked them if they had fed her anything they said no, which is suspicious because she has that reaction to dairy and whipped cream. They then gave her a "complimentary" bath in which they washed everywhere but her butt, which was still caked in poop. You'd have better luck hiring someone off of Rover to care for your dog while you're away.

Highly recommend for any beloved cat!! We have a total of 4 cats; they run and hide when people…read morethey are not familiar with enters the house. Luna was diagnosed with hyperthyroidism in June of 2025 and now takes medication twice daily. If left at home with her sister cats she would not get her medication due to hiding when the caretaker entered the house. We booked a two week stay at the Scratching Post while we traveled. I thought she would hide her whole time at the Inn, but to our surprise it was the opposite. During our daily updates we learned after the first 2 days of being shy she opened up to the staff. She enjoyed spending time with them, petting, scratches and followed them around, the word velcro kitty was used one day. She was very well taken care of during her stay. She is already scheduled for another stay at the Inn.

If you need a place to take your precious kitty, this is the place! I have an 8 month old spoiled…read morerotten Torte that we have had to use sitters in the past when we have had to go on short trips. It didn't workout for our normal sitters so I started researching places to leave my precious kitten. When I say they take fantastic care of your cat/kitten I feel that is an understatement. I would not hesitate to take her back. I highly recommend them. They only take care of cats so I felt that was a much less stressful situation instead of leaving them next to dogs. Even the rooms they keep them in are so much better than cages you see at other places. No cages here! They have little townhomes, standard suite or deluxe suite. I chose standard since I didn't think she needed the bigger room since it was just her. They also update you with pics and how their day went. If you can't tell I was incredibly pleased with this place.

I live in the country and last Saturday my family was hit by the tornado and we needed a place to…read morebring our dogs as we had no power PetSuites came in strong and helped me get all my pups booked. I was so thankful for the team and managers I would highly recommend.

**Warning to Pet Owners - Please Read Before Choosing This Facility**…read more I deeply regret trusting this dog daycare with the safety and well-being of my 9-month-old goldendoodle puppy. What was supposed to be a safe and social environment turned into a traumatic experience that has left lasting physical and emotional scars on my dog. During his visit, my puppy was **attacked by a 2-year-old mixed breed dog**. The daycare clearly failed in several critical areas: * **Lack of proper behavioral assessment** of the dogs they accept * **Insufficient staffing** on the floor to supervise interactions * **Inattentiveness** of staff during the incident As a result, my puppy sustained **serious injuries** -- a torn eyelid and a puncture wound on the side of his face. He required **surgery**, wore a cone for nearly **three weeks**, and had to undergo multiple vet visits for follow-up care and complications. The emotional toll was just as devastating: he became fearful in public, developed digestion issues due to stress, and, even weeks later, his eyelid has **not healed properly**. The daycare only agreed to cover the surgery costs and **refused to pay for other necessary treatments** -- including prescribed medications and additional vet visits. Their response felt more like damage control than genuine concern. If you love your dog or cat, I strongly urge you to reconsider bringing them here. No pet should have to go through what mine did. Safety should always come first -- and in this case, it clearly did not.