Facility is very clean. Staff is very welcoming and works hard to ensure your pet's needs…read moreregardless of how unique they may be. Staff helped us devise an assimilation plan for our dog, knowing that we were planning a multi-day boarding soon. The report cards are great - it is such a relief to get notes from the day and also photos showing how your pup is doing. Team members are friendly and always willing to help. Prices are extremely reasonable, and there are many pet perks to add on that will make your pet's stay very tailored overall.

Terrible customer service. Unprofessional staff. Awful grooming. Overpriced. Worst thing was how…read morepoorly they treated my sweet golden retriever. I have nothing good to say about this business.

In my experience as a first-time client of Melissa's Prestigious Pawz in Fort Worth, several…read moreaspects of our interaction raised concerns for me regarding communication, professionalism, and billing transparency. During our initial conversations, Melissa referenced her previous work with Eli Lilly when discussing animal care. While I respect professional experience, the way this was presented felt dismissive of my own long experience as a pet owner. For example, she strongly criticized the heartworm prevention product I have used responsibly for over 20 years with multiple dogs and suggested that products she prepares herself are preferable. From my perspective, the conversation felt somewhat condescending. When I scheduled boarding for our pets (three dogs and one cat), I also scheduled grooming for my cocker spaniel. At the time of booking, I explained that she had been digging in the yard after a large storm and would likely need extra grooming attention. She had been professionally groomed approximately 6-8 weeks earlier at PetSmart in Weatherford. I also shared that due to several difficult personal circumstances--including the recent passing of my father on February 28, my own cancer diagnosis and treatment, and my husband's cancer diagnosis and treatment--we had not been able to bathe her before bringing her in. I shared this simply to provide context. While we were out of town, Melissa contacted me stating that my dogs were "covered in ticks." This surprised me because our dogs have lived in multiple rural homes over the years, have been groomed regularly their entire lives, and have never had ticks. We currently live in a gated community where our home receives regular pest control, and our dogs sleep in our garage where we have not observed insects. When I asked for photos, the images that were sent appeared to show ticks in a container rather than clearly on the dogs themselves. During that call, I was informed that we would be responsible for paying to have the facility sprayed due to the ticks she believed came from our dogs. Because we were already traveling, we agreed to additional treatments for the dogs, including baths and chemical dips, and I was later told they had been dipped twice. Another concern for us involved billing transparency. We purchased pet food at the time we dropped our pets off and paid for it then, but we were charged again for the same food when we picked them up. Our final bill was approximately $2,000, and we were not provided with an itemized invoice explaining the charges. Without an itemized statement, it was difficult for us to understand how the total was calculated. Despite boarding multiple pets, there was no multi-pet discount offered. For comparison, the pet sitter who normally stays at our home--who unfortunately was unavailable during this trip--charges $80 per day to care for all of our pets combined. After this experience, I read through other reviews and noticed that responses from the business often attribute concerns to customer misunderstanding rather than acknowledging possible issues. During our own interactions, communication felt difficult at times, as conversations were often interrupted and it was challenging to fully explain concerns. Overall, based on my personal experience, this situation raised questions for me about communication practices, treatment authorization, and billing documentation. Anyone considering boarding services may want to ask detailed questions about these policies ahead of time. The photos we received that were described as evidence of ticks are included. Based on what we were sent, the ticks appear to be shown in a container rather than clearly on the dogs. This review reflects my personal experience and understanding of the events that occurred. I have retained documentation of communications, photos, and billing records related to this visit.

I love Melissa's and my pup does too! He has such a wonderful time at doggy daycare and they take…read moresuch good care of him! He loves all the wonderful ladies that work there and I know they love him. They tell me every time! I have gotten several grooms for my chipit and never had any problems and he's always squeaky clean and smells amazingggg!! I wouldn't take my baby anywhere else!! They are also very reasonably priced and I appreciate that it doesn't cost me an arm and a leg to get such high level of care for my baby! Thank you Melissa's!!!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

Samantha and Zach of Happy Tails did a fantastic job taking care of my 3 fur babies in my home for…read more4 nights and 5 days. They did 4 visits throughout the day staying and playing for an hour. They sent pupdates to me everyday and pictures too. They kept the messes the dogs made cleaned up therefore my house house did not smell like a kennel. I will use them again and will make recommendations. My babies.

They do a good job but their scheduling is ridiculous there unavailable on Saturdays and us 9-5…read morepeople who work aren't able to be accommodated so definitely looking at other places

Everyone, Please meet Lucky. Our German Shepherd we rescued last year. Lucky is my soulmate…read morefurbaby. He's also very quiet, shy, lovable....the list goes on and on. I searched high and low to find the best furbaby sitter when we were out of town. I decided on Boat Club Pet Resort for many reasons: Very clean and staff very attentive to us humans and especially our fur babies. Price! They're a heck of a lot cheaper than pet sitter that enters your home....when you're not there that always made me nervous. Location, Location,Location! Easy access from all parts of Fort Worth area. Daily I would receive Report Card on Lucky, with all info on his day, mood,eating,etc. they took pictures of him too! Side Note: we were so anxious about leaving our love bucket, we had a death in our family and a week later our daughter was getting married.....our stress level was to the max .... however, not once did I worry or wonder how Lucky was getting along with the staff or other dogs. I kid you not, The resort became our extended family! Go up anytime and ask for a tour, get their prices and meet the staff - you can bet they have what you are looking for, your fur babies will thank you!

This was our first visit based on the reviews we read. We…read moreare very happy & satisfied with HomeRun Grooming. They did an exceptional job on our cocker spaniel. We will use them again for our dog grooming needs.

Been using them for several years for our 3 dogs grooming. They were very easy to work with and our…read morehounds all loved them . Texted to try to schedule, and was just told now they are closed on Fridays, Saturdays & Sundays. Wish we had been given more notice. Hard to find trustworthy people. Oh well, guess they have enough clients they can afford to cut back. Good for them wish them well.

This is ridiculously expensive!…read more $450 for a simple war infection. They don't ever try and save you money. this is their third chance. I won't go back ever!

Excellent vet and boarding facility. My dog and cats love going and have never been scared when I…read morebring them. I think my dog would stay if I let him! lol

Brittany is the absolute best pet sitter we've ever had. Our animals love her and so do we!…read moreBrittany is like an extension of the family in our home. She is fabulous at sending updates and pictures when she is with our pets. She is very communicative. However, I will say I rarely check her updates because I know I have nothing to worry about when our animals are in her care!! It is such a relief to 100% trust someone who is coming into your home and caring for our little family. I have used other pet sitters in the area before and no one compares to Brittany of Naughty or Nice Pet Care. Book Brittany for your next pet sitter. I guarantee you will love her as much as we do!

From the owner: I strive to make your pets as comfortable and happy as possible while you are away and they are in…read moremy care. I have a multitude of experience and n all aspects of animals care and am comfortable caring for all types of pets big or small, naughty or nice.

Love this place when I have to board my 4 pups. Check in is easy and I like that I can get the…read moresuite for them all to stay together. Plus they have option for open play or not if you have senior or small pups that probably shouldn't be with the larger more playful pups.

My pup Leo stayed here last weekend. The staff took great care of him. Seeing him able to play out…read morein the yard with some water was a big plus! Highly recommend - will be back.

I Boarded my dog at Yellow Rose over spring break and was very disappointed. He came back covered…read morein ticks, and when I reached out, the response lacked accountability. Instead, I was told I was using the wrong preventative, which didn't address the issue at all. Not the level of care or responsibility I expected. I would not allow my dog to return to their care.

I have never had to board a dog of mine before, so I was super nervous. I decided to check out this…read moreplace and I'm so glad I did. They are OUT OF THIS WORLD! They actually care about you and your pets. Making a reservation was super easy, the whole staff is friendly, kind, and knowledgeable. Before I made the reservation I spoke with Jonelle and she was very nice. While my dogs were there they even sent a couple of updates about how they were without me even asking which I REALLY appreciated as my dogs are truly my babies. We also have a boy who has issues with his ears so we don't touch them and I told them and they listening to my requests about that. They also let my babies room together which was so helpful for me and for them to feel more comfortable. I can't express how much I appreciate them. If I ever need to board my fur babies again I will definitely book here and if you need a good boarding place this is it. Thank you so much A Yellow Rose Pet Resort!!

We have used Britton's Kennels for over three years when needing to kennel our dog. Preston loves…read moreit because he can run inside and outside during his stay. The owners know Preston when we call or return for a stay. We are able to take anything that will make Preston feel at home and the inside of the run feels like a home as music plays in the background. Upon pick up we get an update on his eating habits and mannerisms. Always at ease when leaving Preston.

From the owner: Individual climate controlled indoor/outdoor runs.read more