Nice establishment, pretty good customer service, but they don't do enough for what they they…read morecharge. I dropped my pup off (he's been several times) and this time was a little different. They were particular about the way his food was packaged, no big deal but tell me that when I make the appointment. Like send an email or something with "to do's". I've always put his food in a single gallon zip lock bag when I've dropped him off but this was the only time it was mentioned. No biggie but they could be on the same page or consistent with what they want. When I picked my pup up, it smelled badly in there and on the cameras, the dogs seemed to be unhinged. He came out extremely high energy, still well from the bath they gave, but very thirsty. When we got in the truck, I let him drink out of my water bottle and when we got home I filled his bowl 3x in 10 mins with water. Later that day he had the poops which lasted 3 whole days. Randomly runny poop throughout the day which he hasn't had since he was 6 months old. Not sure if they booked too many and were less attentive but again, this time was different. Still gave 4 stars because this is the first time out of all of my visits that this has been an issue but for $450 (this includes the $57 tip I left) things could've been better.

I have boarded my dog here a couple times when I have gone on vacation. There are things I love and…read morethings that are concerning - I love being able to watch my dog with the live cameras - I love that my dog gets his own area to sleep and decompress However, every time that I have taken him home from boarding, he goes to the vet and has kennel cough. It has become a routine EVERY TIME. When I had called the establishment about his situation, they told me no one was sick during his stay, but he was completely fine before we had left. The place can sometimes be overrun with so many dogs at times and I just wish there was honesty with his stay when asked. I do like camp now wow with their pros but I am always out more money after his boarding

I boarded my dogs here. I have used this service since 2011. As long as I live here I will use…read morethem. They have always worked with me and with my dogs and with my special circumstances. For instance when my wife had cancer and was under going experimental treatments in Dallas. This business is extremely ethical and reliable. I recommend it to the highest degree.

We LOVED Metro Pets! our doggy went at least 3 days a week. One day I picked him up, brought him…read morehome and found two HUGE puncture wounds on him. I had to bring him to the doctor, get an antibiotic and luckily he didn't need stitches. I called to tell them and they said they didn't know what happened and told me that they would get back to me after investigating and never did. Like I said, he went at least 3 days a week, knew him by name and he was so excited every time we pulled up. The way they handled the situation, didn't know what happened and never got back to me, was wrong and not how you conduct business. Was no one outside with them? They were HUGE bite marks. Now my doggy doesn't like bigger dogs and has a problem with dogs in general. It completely tramatized him and he is different which upsets me to no end because he was great with everybody. I worked to have him comfortable with all sizes of dogs and now he doesn't even like to be around them. I would not recommend this place.

I have utilized fetch pet care to watch my babies when I went on an extended vacation. I ended up…read morefinding them last minute as my usual sitter fell sick. They were very prompt and able to accommodate my needs with medications, food sensitivities, and limitations of physical activity. The sitter I met with came out to meet my girls before we left so they could get comfortable with the sitter. I loved having detailed notes after each visit and the photos of the girls made me feel very at ease. I would highly recommend utilizing them for all your petcare needs!

We had called last minute for Top Dog to cat sit for us while we were on vacation last summer…read more They were incredibly accommodating to our busy schedule before the trip & arranged to come by the house after 6pm to meet the cat & get our key. Every day we got photo updates & texts to let us know how she was doing. They were great. Highly recommend them & will use them again.

Top Dog Pet Sitting and Dog Walking Serve is the best in Fort Worth! My pet sitter/dog walker…read moreChristine Lyons does a fantastic job taking care of my boys on a daily basis. Having her come by during the work week and occasional weekends makes life so much easier for me and my pug Igor and chiweenie Hector. Igor is a senior dog with mobility issues and can longer wait as long as he used to. Christine carries him up and down stairs and makes sure he gets the outdoor relief he needs and the walks that both boys need at midday. If you want peace of mind knowing your pets are taken care of and getting their daily walks, look no further! Top Dog will take great care of your babies!

I highly recommend Heather. She's groomed our English Bulldog a few times now and I've been very…read morepleased!

I can't imagine anyone else taking care of my cats and have never had better care for them. When I…read morecome home, the cats are relaxed and well fed, the house is clean and all is well. One of the things that I love the most is they ask you what time you'd like them to come and that's when they come! And they're thorough about everything, your house will be just the way you left it. Kelly leaves a little journal about every day so you know how they ate and if anything was unusual. You can tell he really likes them and gets to know them. Last week when Kelly arrived one of the smoke alarms was chirping due to a battery and he got the ladder out and changed it. Way above and beyond! I've had a number of sitters and am so happy to have found the Pet Staff

I was so looking forward to getting my dog groomed with this grooming company & hoped I had found…read moremy new groomer. That was not the case. My Pekingese looks like I groomed him! Uneven ALL over. She left fur on his legs which makes him look like a body builder. Didn't even touch his ears, face & tail. She nicked his belly & didn't even tell me about it. Left my bathroom a mess with fur all over & filthy tub. Will be looking elsewhere for my chihuahua. Update: The owner immediately reached out to me & is refunding my money & sincerely is sorry about everything. I am changing my rating only because of the sincerity of the owner!!

Jessicca was very professional, personable, attentive and helpful…read more Multiple pictures and/or videos along with care summary provided after each visit. Would definitely recommend and se again!

I've been meaning to post a glowing review for Happy Tails Dog Sitting on Yelp for quite some time…read more Samantha and Norm are the BEST. She treats your dog as if he was her own and sends you daily updates (via email or text) with pictures, reassuring you that your dog is in great hands and doing well. Most recently, my dog Prince stayed with her for a week - the longest he's been away from home - and his birthday fell during that stay. She baked him the most adorable doggie cake for me to take home to celebrate when I got back, and also got him a Prince crown cookie with his name on it and sent me pics of him in a party hat! He also got a solo walk to PetSmart with Norm to pick his own toy, and an egg for breakfast - one of his favorite foods to eat! I am always blown away by how caring and loving they are and it makes me feel so much better if and when I have to travel, knowing that Prince is in good hands! I adopted him when he was 4 years old, and he had been owner surrendered at a shelter so the thought of boarding him at a kennel just made me so upset. I found her on Yelp and Prince has stayed with her 3 times so far, and I can't say enough great things about Samantha and Norm. 100% recommend them to anyone who wants a home away from home for their dog while they're away. She even checks in periodically, especially right after the stay, to check in on my pup and make sure he's doing well! And the first few visits, she even provided a wonderful take home bag with toys and homemade treats for Prince. So incredibly sweet and well priced. And much better than the options I've seen on DogVacay, which can be $50-75/night for minimal supervision! I'll be back the next time I go out of town!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

We boarded our puppy Remi here for the first time and she had a great time!! We got pictures of her…read morehaving a blast every day and even one of her getting her bath at the end of her stay! The staff were all amazing and incredibly nice. We will definitely be bringing her back to stay again!!

My dogs were killed in thier care. I dropped 3 dogs for kennel. They were put outside and forgotten…read moreabout. The same day they were doing dead out in the play yard. My thirds survive barely. After a 5 relationship with them and was devastating. There are police reports out there. Please do your research.

I can't say enough great things about Whiskers and Wags. From the moment we met, it was clear that…read moreour doggies were in loving and capable hands. They treated our baby girls like family sending regular updates, adorable photos, and making sure every little detail was taken care of. When we came home, my dogs were calm, happy, and clearly had the best time. It's such a relief knowing I have someone I can trust completely with my fur babys. If you're looking for someone dependable, caring, and truly passionate about animals, look no further. I'd give more than 5 stars if I could!

From the owner: Whether you’re away for a night or an extended trip, I provide loving, detail-oriented care for…read moreyour pets and your home. From overnight stays to thoughtful touches like tidying up, washing pet bowls, and even leaving a thank-you gift, I go above and beyond to make sure your furry family members feel safe, happy, and loved. With experience, reliability, and a deep love for animals, I treat every home and pet as if they were my own.