1. Bernadette’s Pet Spa

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    White Settlement, TX

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    Bernadette’s Pet Spa

    5.0 (1 review)

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    2 days

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    1 year ago

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    Glamour Paws

    Glamour Paws

    (139 reviews)

    TCU/West Cliff

    We have been going to glamour paws for 8 years now even when it was at their old location and every…read moretime our dog has had great cuts. Fast forward to now and after our grooming appointment, we noticed that her nails were not trimmed. We called after a week and was told that yes they should have trimmed the nails but because we called on day 7 and was past the 5 days we would have to pay for the trim now. So this indicates to me that this store even though they made a mistake, they will not fix it. That is unfortunate that we will now be finding a new groomer.

    This place came as a referral from a few neighbors... I haven't tried it, but after reading a few…read moreworrisome reviews and calling to ask a few questions, I couldn't get a clear answer on the phone as to when my dog would be done or availability of certain groomers who came recommended to me. It's already hard enough, trying to find a Groomer, but I had heard it was hit or miss here with the service so I was already very hesitant. I feel that after this phone call I didn't feel very confident in making an appointment. Because there was no clear time that my dog was going to be done. I originally asked about a walk-in but would make an appointment if necessary. I didn't want my dog to be there all day. They just tried to say they had a different system, no direct answer for confidence/ or comfortable in making the appt. Which she never explained a different system, just sounds like they seem to take a ton of dogs in the morning and then just pump them out when you can get them done. So that's concerning if I'm going to make an appointment I would like my dog to be done at a certain time.

    Bernadette’s Pet Spa - groomer - Updated October 2026

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