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Doctor Steamer

4.9 (11 reviews)
Closed • 8:00 am - 6:00 pm

Services - Doctor Steamer

Carpet cleaning

Damage restoration

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13 years ago

They did an amazing job. I love that they were both quick and efficient! Highly recommend!

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Review Highlights - Doctor Steamer

“I flagged Bill down in my condo parking lot when he was doing a neighbor's carpets and asked for a quote to clean my carpets.”

Mentioned in 6 reviews

Read more highlights

You might also consider

Green Home Services - Bathroom

Green Home Services

(42 reviews)

Amazing work by Andrew's team. Excellent value, great overall craftsmanship, and tentative tile…read morework. They did all demo, plumbing, carpentry, and electrical in house. Vendor for their stone supply and glass install. Both vendors were great, quick, and helpful. They were very informative and gave great insight, suggestions and considerations throughout. Would recommend Green Home Services for anyone in the Phoenix metro area.

I don't usually write reviews this long, but Andrew with Green Home deserves it…read more He completely gutted and rebuilt my master bathroom, and the result is beautiful. This was my first remodel, so I did a lot of research and got multiple bids. Andrew's pricing was lower than others, but his work looked almost too perfect, which honestly made me skeptical at first. I reached out to one of his past reviewers before hiring him, just to confirm they had a good experience and they had nothing but great things to say. Now I understand why. Andrew handled demo, moved the shower to a different wall, installed all new tile, plumbing, lighting, and built the entire shower from scratch. He also has a strong eye for design and helped guide decisions in a way that felt collaborative, not pushy. He showed up exactly when he said he would every single day and worked full 8-10 hour days until everything was complete. His communication stayed clear, consistent, and reliable. He kept the job site clean, contained the dust to one area, and was extremely respectful of my home. I took notice that he was the only contractor who took his shoes off at the door when walking thru to bid. That said a lot to me about him. He continued to do things that showed his good nature and great character. Another thing I really appreciated was I felt that he genuinely looked out for me. A designer I had hired was pushing me toward options that were well over my budget, and Andrew encouraged me to take a step back and think it through. He even suggested better alternatives, which I ended up using. That kind of honesty is rare. He also recommended great companies for other parts of the project, including AQ Glass Arizona Shower Doors and Aaron Dominguez Granite, both of which did excellent work. He stayed on budget, did everything right the first time, and was incredibly patient with me throughout the process. I've already hired him again for my kitchen and guest bathroom, and he's even come back for a few smaller requests without hesitation. The only "negative" is that he's booked pretty far out, but that's really not a negative. It just means he's in demand. He is absolutely worth the wait. I feel very lucky to have found him and would recommend him without hesitation.

Restore Master - Restore Master Team

Restore Master

(24 reviews)

I had a water flood at 10 PM. We contacted Restore Master and they came out immediately. I couldn't…read moreask for anything better! They they got all the water out, put fans in for a week and dried everything up! I would recommend them every single time for an emergency!

A disaster from start to finish. Our hallway and bathroom were left without a ceiling for weeks…read more Live electrical wires were left exposed and were later tucked back into the ceiling without being properly addressed. The wires were tested and confirmed to be live. This was an extremely concerning safety issue. We had to get a 3rd party electrician come and secure it before continuing to close the ceiling up. Communication throughout the entire process was extremely poor. We had to call almost every day trying to get someone to come back and finish the job. Dan was rude and condescending during our interactions. The AC contractor they sent came out, looked at the ceiling, and left about 30 minutes later without doing anything. During another visit, my ceiling was cracked when he went into the attic. The damage was eventually repaired, but there were multiple charges that were not clearly itemized, so I could not tell whether the cost of that repair was covered by the company or ultimately charged to us. What should have taken around two weeks ended up taking over a month. Based on my experience, I would not recommend this company. To make matters worse, payment was sent by check through certified mail. Months later, we were contacted again and told that they had never been paid, despite the payment having already been made. I'm leaving this review because I believe other customers should know about my experience before deciding whether to hire this company. Between the lengthy delays, poor communication, live electrical wires, unclear charges, and later dispute over a payment we had already made, this was an extremely frustrating experience from beginning to end.

BELFOR Property Restoration - Lock box left opened and with our code while we were out of the home. This happened several times.

BELFOR Property Restoration

(16 reviews)

We had a severe fire damage to an apartment last year, Belfor was quick to respond to our needs,…read moreover the next 10 months, they worked with us closely to restore the property to rent-ready condition. Our experience is very positive throughout, I'd like to shout out the Mr Steve Gress at Belfor, he really cares about the finished product and his customer. There were a few minor things after the property was restored that need to be corrected. Since we didn't find out the issues until property was occupied by tenants months later, Belfor still worked with us and went out to address the issue. We are very fortunate to have Steve at Belfor to take care of us. I am happy to take any questions reviewers might have about our experience with Belfor via Yelp messaging. Thanks you Steve and Belfor!

Because of my recent experience I will never use or recommend BELFOR for any project. They were…read moreselected by my insurance company to provide restoration after my house was flooded by a plumbing problem. This was a standard flood repair project - standard paint, carpet, pads, tile, and cabinets. There was no drywall repair needed. This was a project that should have taken no more than 2 months, and it took well over 4 months. I encountered the following issues with the contractor and the workers: The lead contractor provided very little and inaccurate communication. I would only receive status reports when I would call after observing days or weeks of no progress. Misleading and false information was provided to me and to my insurance adjustor. He assured me that workers were on site when they were absolutely not. He promised timelines that were continuously not met and there were many lengthy delays. He did not provide adequate supervision of his subcontractors. Workers did an adequate job, but there was inattention to details and lack of respect for my property. When the new cabinets were installed they installed cabinet finish materials prior to installation of the dishwasher. They attempted to force the dishwasher into an inadequate space which resulted in irreparable damage to the dishwasher door hinges. The new RO unit was installed incorrectly - the drain line was installed too close to the disposal output which resulted in dirty disposal water being forced back up through the air gap. The painters washed paint equipment in my flower beds and on the patio with no cleanup. Old baseboards and other construction trash was left in closets and on patios with no cleanup effort. They apparently put construction materials into one of the sewer holes prior to reinstalling toilets resulting in costly plumbing repair. I experienced over 4 months of frustration with BELFOR. I was initially under the impression that they were a quality company. I was extremely disappointed.

911 Restoration

911 Restoration

(3 reviews)

We had a flood at my office- and 911 was quick to respond! They were very understanding of our…read morework schedule. Taped off the area really well so that the space was safe to employees. I appreciate the way the owner of 911, Phil, helped me navigate the insurance- and the HOA of our building. Highly recommend- especially during difficult times! Thank you!

Careful! The employees are nice enough... I feel sorry for…read morethem because there is a serious disconnect and issue with leadership. The owner, Phil...be very cautious with that one. My repairs started with an a line leak from one of the bathrooms upstairs which unfortunately soaked through carpeting and dripped down into my chandelier over my dining room table downstairs. *When I questioned the feedback on Phil's behalf to my insurance, he implied I was asking him to lie when in fact, I was asking him to clarify the transitions that would remain on my flooring since I was removing all carpet. *I have a challenging schedule (night shift/ 14 hr shifts) so when I had the time to get work done on my sporadic days off, I would be given information by the crew doing the repairs but Phil would state otherwise...I'm not sure if he thought I didn't speak with the workers in my home directly...so get use to getting lied to. I cannot tell you how many days I called out because of the scheduling issues (I have the text messages to prove it). It took over 6 months to complete the work that was actually done in a matter of 2 weeks. *Do your best to keep documentation on conversations and estimates. *Don't be surprised if the "estimate" changes after the work is completed and you're given a 'new estimate'. *Apparently, unannounced visits are acceptable for the owner. *I was told what supplies would be needed for ME to finish the job that they started...yes, you read that right. *The amount of drywall dust left in my home has been wiped down for OVER a month, and it's still all over the place. *A portion of the work was not going to be completed because I wanted to be done with them so Phil decided to keep the monies originally allotted for wallpaper replacement and apply that balance to "what was owed for labor". I couldn't contract out with someone else because he kept that money. I voiced my concerns to my insurance company and they stated it was made out to sound like this is a conflict of personalities. Definitely NOT someone I would do business again with. The crew was good I wouldn't be tricked into thinking the response below is genuine- as we've been working with one another for 6months. I stand by my review Thanks for taking the time to read Best of luck

Jenkins Restorations

Jenkins Restorations

(9 reviews)

I truly cannot say enough amazing things about Jenkins Restoration and the incredible work done by…read moreJames Green, who led my entire project. After a flood in my home caused by my AC unit, my floors were completely ruined and I was beyond stressed. From the very first interaction, James turned what could have been a nightmare into a smooth, reassuring experience. James's communication was absolutely exceptional. He kept me informed every step of the way, explained the process clearly, followed up consistently, and made sure I fully understood everything that was happening. Not once did I feel left in the dark, rushed, or confused--every single question I had was answered thoroughly and patiently. The quality of work speaks for itself. Jenkins Restoration replaced my drywall and floorboards, installed beautiful new tile, and reinstalled my vanity and toilet seamlessly. They painted my entire house. Everything was done with such precision and care that you would never know there had been flood damage at all. My home honestly looks better than it did before. What truly sets James apart is how hard he advocated for me with my insurance company. He went above and beyond to make sure my best interests were protected, handled the back-and-forth professionally, and took a huge weight off my shoulders. Having someone that knowledgeable and dedicated on your side makes all the difference. Don't bother going with any other company--you simply can't find companies like Jenkins Restoration anymore. Their professionalism, craftsmanship, honesty, and customer care are unmatched. If you ever need restoration work done, do yourself a favor and call Jenkins Restoration--and if you can, ask for James Green. I would recommend them a thousand times over!

Jenkins was selected by my insurance company after I had a pipe leak. Crew did a good job drying…read moreout my house. They gave me an estimate however when the bill came in it was 40% higher than the estimate. I asked for an explanation but was told they worked within industry standards and the bill was sent to my insurance company. If the insurance company pays it they get to "adjust" the price.

Doctor Steamer - carpet_cleaning - Updated November 2026

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