I dropped off some perfume bottles to be engraved over a year ago and haven't received them yet…read moreeven after multiple check ins with the owner and now the phone number to the shop is disconnected and I have no idea how to get in contact to get my items back. If anyone knows or can help, please reach out!

I needed to get a plaque made for a presentation that was in less than two weeks. Bob was very…read moreaccommodating. I ordered the plaque on a Thursday and was told it would be ready Monday. I was able to change the plaque size and wording over the telephone later that day. Very satisfied with the outcome. Highly recommended.

I went to an art auction and bought 6 paintings that needed framing. I decided to give this place a…read moreshot. I picked the frames I wanted and paid the fee. I was told when they were going to be ready and they were ready when they said. The product was just as expected, high quality and good value for the money. The lady who was there when I went to pick up was lovely. The only reason I don't give this place 5 stars is because the guy who helped me when I went to pick the frames was very short in his answers and didn't seem friendly.....if he's the one framing, he shouldn't face customers.

I can't even count how many pictures I have had framed here...Jason is just awesome! He has such an…read moreeye for colors and picking the best mats and frames! I think I'm pretty good at it, and then he will suggest just a slight different color and I can't believe how much better it would look! Thanks Jason!

Beautiful job on 17th century etchings. Very happy with work the look great hung well at a…read morereasonable price! Very happy with the refreshed Dutch sailboats! Mahalo!

Had a great experience. We brought a rather large frame in that had been damaged years ago. I'm…read morejust so grateful that he was able to repair it and replace the plexiglass. Hard to believe we waited so long to get it fixed and here it is good as new in just about a week. Price seemed reasonable too. (I was afraid I was going to have to pay more than the original print to get it fixed. Since it was nearly 20 years old, that was a real possibility.)

I wish I could give this place a six stars. BRIAN and his team went out out of their way to help me…read morewith programming and setting a complicated watch. The entire staff could not have been kinder and expedited the service. I would highly recommend for any of your jewelry needs. I know I will be back and give them my business.

My fiance and I came in to see if we could get a very sentimental ring refurbished for my…read moreengagement ring. It was his grandmother's wedding ring. The ring was in pretty rough shape and I was nervous about how it would turn out. Brian was incredibly transparent and helpful through the process and broke down the whole process for us. I am BEYOND delighted by the result. I could not believe how beautifully it turned out. I could not recommend Brian and Creations Fine Jewelers enough. I know I will be coming here for years to come, and I plan on returning for help designing a band to accompany my heirloom ring.

I have purchased jewelry from here before and the customer service is always impeccable. Always…read morefriendly and approachable. I think their prices are also appropriate and approachable for the quality you are getting. Highly suggest this place and I will be a loyal customer for a long time.

Had bought a wrist band for my daughter and was told I could engrave it so I asked for her first…read morename to be on it and they told me they would do it and charge me $120 more than the original price for it. A week later they call me and say that they cant do it because it's too many letters (6 letters in her name) so they were only going to put her initials on it which are 3 letters. I asked if I would get some money back then for the other 3 letters that would not be put on it and she said no. They only give credit returns or exchanges. Very fr8and unprofessional along with miscommunication on their side.

Always a pleasure to shop here. Personalized, friendly service. Great prices and selection of my…read morefavorite brand, Kuhl.

I was planning what to wear for my elopement a few months ago and Jay was amazing at helping me…read morethrough the process. He went so far as to work with me on how to tie my bow tie. We started with the suit and then got into shoes, shirt socks and tie's. All the way through the process he focused on what was right for me, not what was most expensive or in the businesses interest. In the end the fit, look and feel was exactly what I wanted. Quality clothing at a good price. Thank you very much

Debbie did a very last minute order of three 11-1/4" and six 6-1/2" glass awards for a very…read moreimportant work event. Excellent customer service, very professional, and engraving was perfect! All of the employees were grateful for the appreciation gift. The tears said enough. Thank you again!!

Highly Recommend!!! Excellent Quality, Great Customer…read moreService and Unbeatable Pricing! My mother was in need of same day engraving service for a gift that she was planning to give the very next day. I called multiple places and no one provided same day service. Although it was such short notice, Debbie accommodated my mom, no problem. We'll never go anyplace else for our engraving needs from now on. Thank you again, Debbie!

Excellent customer service. Highly Recommend if you're…read morelooking to send a gift to someone local to the shop.

Five Stars rating. Recent holiday gifts were well received…read more Enjoyed items in gift baskets. Service to place orders was excellent. Clerk, Catie Taylor was helpful and efficient. Thank you. Will be ordering again from Napa Sonoma Supply Company. Suggest others do too. JCZ Marin County