Took my Makita compound Miter saw in for repair. Staff was very receptive and was extremely…read morehelpful. Less than a wee later I had saw back and totally fixed. The guys in here are ALWAYS willing to help and I am doing my business here from now on. Honestly recommend this place for tools or repair. Compared prices and really was better on the new Compound Miter saw. I will be doing business here FNO!!

Dont repair senco guns properly and dont give your money back when you get a broken tool back 3…read moretimes in a month. Very poor customer service

Excellent service, repaired my sliding door screen Arthur is…read moreawesome Highly recommended

There's an old saying that goes "Good and cheap isn't fast, good and fast isn't cheap, and cheap…read moreand fast isn't good. Somehow, The Appliance Shop was able to nail all three! I found a refurbished washing machine (that works great!) for under $200, and for a small delivery fee, they installed it and took my old machine away...the next day! They arrived at the early point in their delivery window, and the whole installation took about 15 minutes. I am absolutely pleased and can't say enough about my experience with The Appliance Shop!

you can go to home depot and get things cheaper, they are not budget friendly. they weren't very…read morefriendly when we walked in. it was 400 just for a stove, at home depot it's 249.

Had Brighton mower pickup my snow blower for a repair... I had to call a week later because I had…read morenot heard back. They responded that the engine was gone and there was nothing they could do... $75 delivery fee. I watched some you tube videos on tecumseh motors, took apart the electric starter... the gear Tarth on the starter were gone. Replaced the gear easily. Fly wheel was fine. Replaced the spark plug. Works fine. Brighton mower is the most unethical business for small engine repair. DO NOT TAKE your mowers or snow blowers there for service. It is the worse!

UPDATE: After a phone call the owner was prompt in helping out. Although I'm a little disappointed…read moreI had to call. I will update the review once service is complete. I called on 10/25 about having a snow blower serviced. They said it was still Fall so they'd have to prioritize lawn mowers first. Okay, that's fine. The person on the phone said they would look at it in the following 2 weeks. 3 weeks passed since that initial phone call and I've heard nothing from them. We had a snow storm this week so I called them up and they mentioned they were swamped (likely due to the storm). I told them it's been three weeks since our chat and over 2 weeks since they picked the device up. The owner said he'd "move us to the front of the line because [I] sounded anxious." The owner was helpful, had it looked at on Thursday, called Friday with an update and then again today after a full assessment. While I'm disappointed I had to call things seem to have moved quickly since then.

First time there to pick up a tool and a few parts to fix a leaky tub drain…read more Staff was courteous, knowledgable and helpful. Head and Shoulders compared to my usual expereince at Home Depot.

Great customer service. Quality products from real guys that actually care! The team goes above…read moreand beyond!

They went above and beyond what I was expecting. I understood that some of their stock was tied to…read morealphacools stock so there was a bit of a wait. I decided to change some things and they were able to accommodate the changes and communication was great when i had any issues with my orders. They offer some of the cheapest items in the water-cooling community based on my research. I would definitely work with them again

Aspenleiter Sewing and Vacuum is located on Five Mile Line Road in Penfield in a converted church…read more My old vacuum gave up, and I can't go too long without one as an owner of five pets. Aspenleiter was recommended by a friend, and I had a great experience. I walked in having done research on Sebo vacuums and mostly knowing what I wanted. The salesperson (name I am currently forgetting) was very helpful, let me "test drive" multiple models, and was knowledgeable about different features. Prices were also lower than on the Sebo website! I'm very glad I purchased from here. I will definitely return for service and sales.

Always fair, friendly and competent in their service! I love my Miele vacuums!…read more Dan McCarthy

MORSE Door installation...purchased August 2025. Installed end October 2025 with multiple missing…read moreparts. Current status as of 1/4/2026 - see air infiltration video. Multiple postponements to fix. Total cost of this project $9108.09!!!!! Couldn't figure out how to post the picture of all the cardboard stuck in the door to try and keep out most of the air coming in! UNBELIEVABLE doesn't cover the anger and frustration!!!!!

Everyone has been super helpful every time I go in and ask for suggestions and help on my DIY…read moreprojects. Unfortunately, they do not install but have given GREAT recommendations for contractors that have been able to help me! Anytime I have had issues with any products, they are quick to replace or service them. Highly recommend you go here for your DIY needs!