The service at this branch of D.O Summers is always proffessional, courteous, and super friendly. The work is superb and I can always count on them to deliver on-time. A special note of appreciation to Joey and Demetrius for all that they do, and always with a smile. ***** Rabbi Asher Newman read more

1st time dropped off a lot of clothes for wash and fold, over 230$, thought was pricey, but it was a lot, and was happy with the quality, took another smaller load back 75$ and this one was horrible, clothes had a musty odor and 2 shirts had stains that weren't there when dropped off and all the socks were mismatched, had to go to a laundry mat and re-do clothes, will not use them, price is only good if quality work done read more

The Woodmere branch lost my husband's tuxedo. The manager blamed it on the computer, and then stopped communicating. 5 days later, we still lack clear information about whether they will be able to return it or whether we need to replace it. Our calls are never returned, and this is probably because the branch manager has no information and is unwilling or unable to escalate the issue to someone who could actually help. Mistakes happen everywhere, but how a person or business deals with their mistakes shows their character. I will not put my trust in DO Summers again. read more

I have lived in Cleveland my whole life I am 37 years old. I have used many different dry cleaners in the area. My most recent closed down , so decided to give DO Summers in south euclid a chance. Joey greeted me and assured me I was in good hands. They do a flawless job and offer same day services. I had some stains that other previous cleaners could not get out. They got them all out . They got me out of a jam , the next week I went in again and joey did not even ask for my phone number he recognized me right away and pulled up my account I was blown away that is what you call good customer service. You do not find that these days. If you are in the area def give them a shot you will be very happy. read more

I can only say great things about this cleaners. Nice people..quick turnaround..excellent job !! This is my cleaners... Barry read more

BEWARE: PRICE GOUGING... Over $9.00 to clean ONE BLAZER...??? WOW...never again. The staff is friendly though. However, It took a while for them to find my blazer as I stood waiting. They got it cleaned in less than a day though. Not sure how much Yelp! wants me to write.ni am not going to write a whole book. I won't return to D.O. way too expensive. read more

DO Summers Cleaners - Over $9.00 to clean ONE BLAZER...??? Way overpriced. D.O. SUMMERS CLEANERS ARE PRICE GOUGERS...!!! NEVER AGAIN. - Laundry Services Near Me - Cleveland, Ohio

I don't normally rave about Dry Cleaning or Laundry..., but DOSUMMERS, Cedar Road ,is an exception! The staff is friendly and attentive - a pleasure to do business with them. Manager JOEY is a wizard at removing the toughest, mysterious stains!! Orders are done with care and ready when expected. DO SUMMERS, CEDAR RD ( NW corner, with Green) : The BEST!! read more

This place is awesome and Kiara is THE BEST! they took such great care of us as we were traveling through town!

Will NOT go back simply because of the staff. Not one smile came from anyone today. I was interrupting the staff's time doing.....um....their job I am loyal to the prospect location. Those ladies at that location are so nice and just seem a bit happier to help. read more

The Mayfield location is both convenient and friendly. The staff always has a smile and their services are fantastic. The use of the laundry bags makes drop off a breeze. There have been several times they have double checked with me before cleaning, I find that very comforting. I feel very confident recommending their services read more

I am very impressed with the service I receive at the Solon DO Summers. Angela is always friendly and she processes my order very efficiently. My clothes are always cleaned well and look great. I've had occasions when I took clothing to DO Summers that was stained and the pieces come back to me looking fantastic. Thank you! read more

I visited the DO Summers location on Cedar Rd University Hts Ohio and was pleasantly greeted and served by Joey and Demetrius who was attentive and friendly read more

DO Summers has top quality services and customer service. Our delivery driver is top-notch - Friendly and considerate.

I am writing you this message to inform you that I will not be using your business again. I have enjoyed the timeliness and good service of the Hudson location for the better part of 3 to 4 years. I have always been welcomed and cared for by the staff. It is hard to imagine that one dry cleaning could change that entire experience. I dropped off my black suit for cleaning January 5th.I had been given the honor of delivering my father's eulogy who had just passed away in a Richmond, VA hospital due to COVID December 30th. I discovered at the hotel in VA Saturday morning (Jan 8th) while dressing for the ceremony that the suit had 2 large burn marks. These marks weren't obvious until the suit was removed from the plastic covering. The burn marks were located on the outside bottom hem of one lapel, and the other on the inside of the opposite lapel. I'm not sure how this could have been missed by the person laundering the suit. This suit had only been worn a handful of times prior to this and all dry cleaning was completed at the Hudson DO Summers location. I immediately called the store and explained the situation. The store did express their condolences for my father's loss and accepted my offer to send pictures or bring the jacket in for inspection. Upon return to Hudson I brought the suit in on Tuesday the 11th. After initial inspection I was told that there did not seem to be any way that the store could have been responsible for the damage. The individual I spoke with asked that I allow the store time to review the damage and follow up with them on Friday for a resolution. I waited until Saturday morning to follow up. When I called the store employee back, they again shared that there was no possible way that the store could have caused the damages to my suit coat. They explained that they should have noticed the damages upon inspection of the coat and notified me prior to cleaning and pressing it. Not only is this untrue, but to imply that I am being untruthful or trying to "pull one over" is honestly very insulting and very unprofessional. It speaks volumes as to the way in which you choose to run your business and how you handle servicing your customers. To add insult to injury your store again stated that even though the store did not believe that they were responsible for the damages, you were willing to pay for it. Why even bring up the rationale behind this decision? Without communicating it, the actions tell the customer that you care more about being correct than you care the customer experience. My suffering has been compounded by the insensitivity of the store and the way in which you've handled this situation. I'm 100% sure that your store caused these damages. Before you send your condolences take responsibility for your mistake and treat your loyal customers with the respect and dignity, they deserve instead of looking for excuses. read more

DO Summers Cleaners - Laundry Services Near Me - Cleveland, Ohio

I have used do summers for 15 years. BUT NO MORE . Twice, shirts were not folded as requested but on hangers, although charged for folding. I sent an email regarding this but apparently no one at this cleaner reads email. The charge is insignificant but the absence of response is troubling. I may switch to Tide as they have a person who makes certain that orders are correctly entered. DO Summers at Shaker Heights used to be excellent when a person was available at the drop off location. read more

Best cleaners in town! My clothes are always cleaned & pressed to perfection. The staff is both courteous & friendly too.

Fabulous in every way. Demetrius is so accommodating and so professional!!! They are the best in the area by far!!

I have been going here for years. Beware prices sky rocketed. My bill doubled. There was no communication or posting of price changes. Customer service did nothing to rectify it. They made excuses and said "everyone's prices are going up. I don't see anyone else notifying people their price went up." horrible business practice and worse customer service. When I mentioned you may be losing a long term customer simply said thank you and have a nice day. Customer service does not exist anymore. I'm sure you will lose a lot more business with this attitude. I'll be sure to let everyone know in my office. We sponsored DO Sommers...not any more. Next time be polite and provide customers service. Hire better people and take care of your customers. Dry cleaning is a competitive market...you can't afford to lose customers. read more

DO Summers lost my husband's winter coat. I took it in on a Wednesday morning and they said it would be done after 5 pm that day. I went back Thursday morning and when the attendant scanned my receipt, she said they didn't have a record of the coat. The attendant didn't seem too concerned about the fact that they didn't have the coat so I asked to speak to a manager. He scanned the receipt and agreed that there was no record of the coat, told me he would look for it and asked me to come back the next day. When I returned on Friday, still no coat. I asked if it could have been given to another customer (which seemed odd since it's June and I would think another customer would notice a winter coat in their order) and the manager assured me that it couldn't have happened. I asked if it was sent out to be cleaned but the manager said it wasn't. So.. what could have happened to it? He said he would look through the whole store so I returned on Monday... still no coat. The manager asked me to fill out a claim form which I did but the maximum claim without a receipt (we bought it last winter and don't have the receipt anymore) is $100 and we will not be able to replace it for that. I guess this will be my last time using DO Summers. read more

Relatively expensive, and while the service is convenient and quick, the job they did on my suit wasn't up to par with other dry cleaners that I've been to. read more

Yes, there are cheaper options. But DO Summers gets your clothes back to you in four hours. The put a small bar code on clothing labels, which stays put, so that they're not sticking a million pins in the clothing to attach a tag. (One local dry cleaner that definitely charges less but takes much longer to return clothes sticks at least two safety pins on every single item and I am not sure why. In addition to putting tiny holes in my clothes, it's just annoying to me to have to thoroughly check each item before putting it on.) I've been bringing my clothes here for five years, and DO Summers has never lost or damaged an item. The employees are always extremely friendly and helpful. Also, regarding price, they reward loyalty! For every 100 items you bring in for dry cleaning, they give a 50% off coupon. Once a month or so (sometimes it seems more frequent), I receive e-mail coupons like 20% off an entire order, 20% off certain types of items, or bring in X items, get the Yth free. read more

Offers same day service which is great and why it's so expensive. My problem with this location is that my clothes always come back smelling like smoke. I've had to have them re-cleaned and the customer service response is slow. I now only go to the one in Mayfield village and haven't had any problems like this there. read more

FYI: The D.O. SUMMERS Cleaners at 14409 Cedar Rd, in University Heights, OH 44121 damaged a dress that I submitted for same day service. The hemline was snapped and hanging when it was returned to me, the eye lash hook was pulled apart, and the dress did not smell fresh. The only explanation that I was given was, "Well same day delivery...," and "Sometimes we put them in [the machine] twice, but I don't know what they did." I DO NOT RECOMMEND SENDING YOUR CLOTHES TO THEM. read more

Decided to use them because my boyfriend has taken his work clothes to them for years. I used the pickup/delivery service. I needed an expensive dress that I planned to wear to my brothers wedding dry cleaned. When the dress was delivered back to my house it had a long dark stain along the side as if it had been sprayed. Thank god I didn't wait until the day of the wedding to take the dress out of the dry cleaning bag! Looks like I have to buy a new dress... Will definitely not be using their service again! read more

Expensive like you can't imagine. Seriously, I moved from L.A. and I think their pricing is crazy high. However they by default offer same day service and almost always have your stuff done in four hours. Plus they'll email ya when its done. But man are those prices nutty high! read more

The first couple times I used them they did okay. When I got some pants done they were pressed very poorly resulting in two seam lines being ironed down the pant legs. They are also on the pricey side for dry cleaning service. I started going somewhere else, but they kept calling and leaving messages that I had clothes for pickup. I didn't think I had left anything there but just in case I dropped by to check. They had mislabeled someone else's suit as mine. I feel sorry for the actual owner. I hope his clothes were eventually returned to him. read more

They do a fine job with clothes, but can be a little on the pricey side. I like that it's close by and they can have the clothes back same day if they're in before 11. If you sign up for their email list they send you coupons periodically that are worth the effort. read more

I have used these cleaners for over 10 years. As cleaners go, the service has been very good. Things get done in a timely manner and get done well. I really appreciate their free home pickup and delivery service. It makes things convenient. I usually use the delivery service, and drop things off when I need them urgently. Would recommend. read more

Worst cleaners. Overcharge and mess up your clothes. Total rip off. Also rude. They have no idea what they are charging for.

Unfortunately, I have to find a new dry cleaners because the last few times I brought my shirts here, I had to send them back two more times before my collars were presentable. Also my collars were shiny from over pressing them. The plus side is the same day service. read more

These cleaners are amazing. They got stains out of my shirts after the cleaners across the street were unsuccessful. The staff is very helpful and i had an email that my clothes were ready just a few hours after i dropped them off. read more

This place is HORRIBLE. I am no longer taking my business there. The last 3 orders my husband and I have had they have lost multiple articles of clothing. We tried giving them the benefit of the doubt but we were wrong. Who knows if the clothing is being stolen or if they are just that disorganized. If this happens to you, do not expect the staff to be accommodating, empathetic, or realistic about the situation. DO not take your business there it will be a huge mistake. read more