I went to Sweet Salon to get low and high lights in my hair…read more
I use to go there before , therefore I was not expecting anything bad to happen.
I explained to the hairdresser what I want, I show her pictures and I suggested that she look in my file to see what color was used at my last visit.
Unfortunately she did not care and did not do it. Color ended up all wrong. I left salon looking like I had cheap , home made color on my hair and I paid over $150.00 for this " professional" job.
After I got home I realized that this is not acceptable and I call Sweet Salon back, I got Angela Perrone on the phone ( manager ) who told me to come in and she will fix it.
I called them the next day and made appointment -- there was new guy in salon who took my call and wrote the appointment down.
When I show up Angela was extremely surprised seeing me , and stated that my appointment is on a different day, I told her I have all written down, I took vacation time for this appointment . She went somewhere and when she came back she stated that this new guy put my appointment in wrong spot, and she agreed to take me in.
But she already had customer , and she concentrated on the other customer, chatting with her and her friends while I was sitting there with color on my hair. I was sitting for VERY long time with the new color on my hair ( about 40 minutes minimum ).
I asked Angela more then once if she is using Italian product, which is plant based and not damaging hair , because I have very delicate, fine hair -- her answer was yes.
She was so much in hurry when finally she washed color off my hair - I had no chance to really look at her job, when I got home I got shock of my life : hair on top of my head were white! She stripped my hair of everything, every bid of pigment. It became obvious that she used harsh product , not plant based Italian one.
I called her very next morning and she took me in, in order to fix the problem.
She put something on my hair and I was sitting there for about 30 minutes, after she washed it out she put another product on my hair.
White was gone, my hair had normal color.
Well, it took only about two weeks after this visit where I realized that she totally burned my hair, they were breaking off , they were extremely dry.
I went to hair salon -- in Scottsdale - to find out that there is NOTHING no one can do to fix what Angela did; they told me that damage she made to my hair is irreparable, and the only solution is to wait for the hair to grow back. They look at my hair and show me that in many places my hair is breaking off in huge amount.
In the next weeks my hair got worse and worse, I lost the whole length of my hair because my damaged hair did not stop breaking off.
Today - over two years later - I am still waiting for my hair to be the same length as it use to be. It looks like it will be another two years for me to have hair about the same length as I had before.
My hair was very long, beautiful and very healthy before I went to Angela. Between the first lady, who color my hair in the wrong way, and Angela, I spend much over $300.00 for this " treatment " incl. tips.
I endet up with ruined hair -- it took me many years to grow my hair -- she destroyed my hair beyond repair or any chance to save them.
I will never in my life go to this salon again and I warn everyone out there.
If anyone would like to see my pictures before I enter salon, after I left Angela Perrone, and what my hair look like today - I will be happy to provide the proof.