Had an appointment at 10:00. Came to this Godforsaken place 30 minutes early. These idiots finally see me at 10:41. Appointment my ass! No sense of urgency or customer service at all. Everyone hates their job here. read more

This is the cleanest dmv I have ever been to... However I have had the worst service of any dmv I have ever been to. The line wait time is consistently outrageous. I have waited over an hour and a half just to get a number on many occasions. The last time that I came to this dmv the person who helped me had a nervous breakdown and started crying to me about her manager and how this and that wasn't going right. All I needed was to get a new license instead I had to console the worker while we waited for someone only slightly more competent to come and help me. I could probably drive to a dmv in los banos and back in the amount of time it takes to get through this line. Never come to this dmv. One star is generous read more

This is the most well run dmv office I have ever been to.. staff is good at what they do and when dealing with people who constantly want to argue they still smile. Kudos to management and the staff. read more

FYI for all who have DMV appointments...though it's been somewhat newly organized be aware that even though you have an appointment, you will Not be allowed to check in for your appointment till 10mins prior to your appointment time. I looked back on my appointment check-in sheet sent to me via email and no where does it state that I cannot check in more than 10 mins prior to my time but since the employees at the dmv feel and act like untouchable gods, they refused to see me because I was 30mins early!! Now everyone knows you could spend your entire day at the dmv waiting around with or without an appointment so of course expecting long delays waiting in long lines, getting here early is defiantly a must, but if you're 5 mins late they'll refuse you service, even if it's because you've waited in line. They should appreciate the early arrivers it may open a time slot for someone who showed up late due to transportation issues or even health issues. My reasoning for being early was because I work from noon to at times 3am so being here cuts into sleep time, being here early is making sure I'm that much closer to getting out sooner so that maybe I can catch a quick nap before work! So the untouchable gods at the DMV may have semi organized the lines with red rugs but they need to organize their timing and also their attitude. The way they address and speak to you, you'd think they work at a prison and we're all their low life inmates. Moral of the story....the DMV GODS will not see you or allow check-in more than 10mins prior to you appointment. If you have no appointment....you're screwed all day read more

Just left the DMV as I had to transfer NJ drivers license to CA drivers license. Got here at 800am as a non-appointment and the line was out the door, however a representative addressed our questions while we were waiting in line to confirm we had all correct docs. It took about 30 min to get a number, and Diane was super friendly and helpful with my transaction. I then waited 5 min to take my picture, and then took the written test (it's a requirement for a CA DL) which is 36 questions. You have three chances, If you fail the first time you are allowed to take to take again within the same day; I passed on my second try :). I was directed to a line to get my interim CA DL and that took about 7 min. They were nice enough to give back my NJ DL; of course with a punched hole in it to make it inactive. Overall the process was efficient and I was there for 1 hr and 43 min. The key to a smooth process is 1) The golden rule- treat others how you'd want to be treated; with respect. 2) Be prepared - Do your research online and have docs and identification requirements ready! read more

I got here around 10:30 because for some odd reason, I misplaced ny driver's license. I was going to make an appointment, but the next appointment was for July 17th so I decided to do a walk in. Apparently, they were crazy busy on this day. My number did not get called up until 2:30. There were 31 people in fromt of me. I had to go to three different sections just to get my license replaced! During this time, I walked across the street to get a Redbull, drank my Redbull, came back. Then, I went to CVS to see if they had portable chargers since my phone was dying. After that, I went home, changed for work and came back and I was still 7 people behind. One thing I will say is that the workers here are way nicer than the ones at the Fresno DMV. Since my license was expiring this year, one of the workers offered to renew it instead of duplicating it and I appreciated that and thank goodness, I made it in time for work. read more

DMV - 4 hours later and I went home, changed for work, went back and probably looked like crap in my new license picture. - Departments of Motor Vehicles Near Me - Clovis, California

This place blows! I was the fifth person in and have been waiting for 45 minutes. read more

At the end of October I made an online appointment to change my name on my drivers license. I was given an appointment for December 7, 2018. (which was the first available appointment) When that day finally came I still had to wait almost 2 hours. After going through all the steps, them punching a hole in my current drivers license I finally took my picture and was sent on my way with the thoughts that I would receive my license in the mail within a week to ten days according to the gentleman who took my picture. As of today I had yet to receive my license so I went back to the DMV to inquire what was going on only to be told that I never took my picture on December 7th and they were waiting for me to come back and have my picture taken so they could issue my license. WHAT?!?!!! Why would I spend 2 hours at the DMV to walk out without taking a picture?!!! I had to take another picture today (By the same guy who took my picture a month ago) Because of their lack of responsibility I have been denied a job because the drivers license I have is considered invalid because it has a hole punched in it. I've been denied purchasing alcohol because my drivers license is invalid, I couldn't even make any changes to my cell phone account because the hole in my license makes my ID invalid. The paper one they issued is not considered a valid form of ID. Now I have to wait another 2 weeks before I can attempt to do pretty much anything. read more

I can't see giving a DMV anything higher than 3 stars. The service will not be customer friendly, the lines will be long, however, if you HAVE to go into an office, this one will be the best one for your appointment. It is slightly, SLIGHTLY less ghetto, and it is clean. read more

Quick! My visit took a total of an hour and that's from my arrival to my departure. It was surprisingly not a long wait. The staff was helpful and was helped at the first desk. read more

3 hours waiting when you walking in with out an appointment. STAY AWAY from this office if you don't have an appointment. I was passed up by 100 people before they called my number read more

Ues its the DMV and it is like pulling a tooth to go. It pretty much should be standard practice to make an appointment prior to jumping into the fray. It is an interesting people watching place. Even with an appointment plan on waiting a bit. The young lady who processed me was nice and efficient. I would think it to be a challenge to be friendly all day there. read more

I had to renew my license this year. I received a notice last moth saying that I had until my birthday to renew it. I waited too long and tried to make an appointment. The earliest time was March 20th! That was just not going to work for me. So I decided I had to tough it out. I arrived at the DMV about 2:00 pm. I registered and figured out what I needed to do. (Ask a lot of questions.). The first step was to register. There are now computers you use to do this. Of course I needed help several times but eventually I succeeded. The staff was so helpful. Next I was told that's I had to wait for my number to be called. Three hours later I finally walked to the counter and asked if my number had been called already. The woman was so helpful. She checked and said I had missed my call by about 50 numbers! She said she saw me waiting but said she thought they had not called my number. She felt bad and helped me to schedule an appointment the next day, gave me the vision test, took my new picture, took my money ($36) for the license and basically did everything except the written test. They stop giving the test at 4:30. No exceptions. It was wonderful! So I had to go back the next day (Saturday) to take the test on the computer. Because I had an appointment I went to the head of the line. It was wonderful. I passed! My suggestion is that you make your appointment early. You can rely on a very helpful and supportive staff. Thank you Clovis DMV! read more

Well.... It's the department for motor vehicles... How great can this review really get? First off the lines and wait time are painfully long. If you do not have an appointment expect a long wait, 2 hours or more. As far as customer service it's really just luck of the draw. Some agents are friendly, others are the most sinfully boring person to walk the planet. Helpful hint.... If you are just paying to renew your tags, walk into the doors and turn immediately to you right to the self service machine. Be sure to bring your renewal notice with you! read more

The staff are rude and unhelpful. I even over heard the employees talk about how rude and lazy their own manager is. Don't go here I wasted my time before work. Also the registration machine wasn't working right and they neglected to fix it or tell other people trying to use it that it wasn't working properly. read more

Bunch of useless idiots , they are unhelpful , rude .... and quite frankly you think you would be able to find better people suited for this job with a lot of people looking for work . Need a huge overhaul , need to get rid of most of there employees and find better help . Wasted an entire day trying to get a license renewed because they are too mentally slow to do their jobs . Need to figure out a better system for helping their customers. This goes for all DMVS not just this location . I'm so tired of stupid people ... guess the saying is true .... " you can't fix stupid " . Goodluck if you need to visit the dmv ... they are useless and will not come up with a solution .... period ... read more

I did wait on line because I didn't make an appointment. And it did take a long time. But that is just the way it is in most DMV's, right? (Except for Napa. Napa is the happiest DMV in the world with very little wait, wineries and outlet stores nearby.) Service was provided with courtesy and professionalism. And the employees actually seemed pretty happy with their jobs- one big multicultural mix with Hispanics, Asians, African Americans, whites joking with one another- which translates big time to us who are at their mercy. read more

When was the last time you had to stand in line at the DMV? Well I have had to twice in the last month. I am writing because both of my experiences were good. That needs to be said. The staff is gracious and have gone above the call of duty to help me with my DMV tasks. I will not say what it was that each person did, but I will say there are more than a few employees with their Angel's wings on at this DMV. Thank you for all you do because it is a stressful event waiting in line at the DMV, just to get to a friendly, knowledgeable, and helpful employee after the wait. By the way, citizens in line are awesome too. Always a friendly face. read more

I read alot of the reviews here before my Real ID/License Renewal yesterday. I had an appt. I will say I was in and out within 25 minutes. While the customer service was efficient, it wasn't pleasant. I went to 4 stations to complete my transaction. The first receptionist/worker was loud, verbally confrontational and down right intimidating. During our interaction, the security guard moved in closer making me feel like there was something going wrong in our exchange. I felt confused, uncomfortable and wanting to get out of there as fast as possible. I truly have compassion for those who work in this environment as it doesn't appear to be a pleasant job. A little compassion going toward the customers could make the experience a bit better. read more

My best visit ever! Fast and efficient. Oh and extremely friendly. They treat you great! No more dreading going!

Best experience I've had in years. I made an appointment on website a month ago to renew CADL & get Real ID. Parking was easy and plenty of parking. I was seen quickly in pre-screening and waited 5 min before being processed by another lady. The processing lady even expedited the presses by taking my picture her self so I didn't have to wait in another line. I was only there for less than 20 minutes. Thank you for renewing my experience for good at the DMV. read more

Windows 21 & 22 need to be reminded of good customer service. Ladies, you're working for the government for goodness sake! People you are serving are the ones paying for your salary so better fix those unpleasant attitudes!!!! read more

Easy in- easy out! No appointment. Staff were helpful and friendly. It was my first visit to a DMV in California. Website super helpful. Went around 1pm done and out by 215...... read more

The worst DMV office in the state of CA. I went and saw a great individual at the Olive branch and she was very helpful with registering the truck I bought out of state. I had 2 items to complete before I could get my plates and I was in Clovis so I stopped by. The lady looked at my paper work and said we won't accept this and neither will Sacramento. She then proceeded to tell me to start over and leave. Do not go to this branch unless you want to waste time and get nothing done. read more

I've been to this office many times. All different times of day, with and without an appointment. I learned most recently that they won't do a vehicle verification "after it is dark outside", even if it gets dark before closing time and they have a lighted covered area where they have you drive the car to verify it anyway. Ridiculous. Pro Tip: DMV employees can be AMAZINGLY efficient with nearly any request, the nearer it gets to closing time. At 4:55pm, you can be in and out in 20 minutes or less-- Guaranteed. read more

Definitely make an appointment online! I've been sharing my experience with everyone! My greatest take away is don't go unless you have an appointment! It's also crucial to know that there is a separate line for those with appointments! I stood in the long line that was out the door and around the corner for 5 minutes before I decided to check about a second line. The line for those with appointments was inside! My appointment was at 9:20. I was done and driving away at 9:40. read more

Very friendly and helpful folks at Clovis DMV; probably one of the best DMVs I've ever been to. Just make sure to make an appointment on their website and see if you can fill out any forms before going in and it'll be smooth sailing from there! read more

Pretty rude customer service. Didn't like my window worker, she was rude and made me even more nervous when doing my vision test-with her dirty glare and mean looking face. I recommend the fresno dmv. The fresno dmv is bigger and the employees there are better then the clovis DMV( they At least smile when they see u and etc. much more natural and inviting) read more

I usually make appts for the dmv or use AAA ...today required an impromptu visit to the dmv. I know there's a wait ,so 2-3 hours max. ok .had to go Arrived at 9am .. Sat down inside at 10:30am Listened to the people around me saying they arrived before the dmv opened Wow 12:30pm still waiting with the same people around me (what???) Finally they slowly were called to a window Thinking soon I ll be called ... wrong Getting hungry and thirsty ( bring a snack) 2:30pm finally called to a window !!! Got in my car at 3:00 PM 6 hours!!!!! Geeez what a great day off read more

We had an appointment at 920 am for a driving test. By 1045, we still hadn't been seen. At 11, my son finally got to take the test by the rudest woman I have encountered in years. Be warned, if you take you're driving test from C. SALAZAR, you are likely to be treated with the utmost disrespect. She cut me off while I was speaking to her and disregarded what I was saying. Clearly she needs to be reprimanded and given a course in appropriate customer service. Additionally, she was very inappropriately dressed in an extremely short dress that was NOT ok to be wearing while giving driving tests, especially to teens. I will be reporting her. read more

Terrible staff and communication! Employees and manager lack the knowledge of their work! Every time I go in, staff members give me a different answer to the same question! I don't believe their words or the accuracy of their work. They are just government workers, sitting behind a desk claiming they are doing the work for the public. They have no sense or urgency or respect to those they serve. read more

This DMV is quite rude. I went in this morning for an appointment that I had scheduled and the employees truly could not be any more rude. I tried being extremely respectful and polite, but all three of the employees I spoke to made extremely rude remarks. If you are in the Fresno/Clovis area, please go to the Olive Ave DMV instead. The workers are extremely friendly and get your task taken care of as soon as possible. read more

It is your typical DMV. Waited in line for 5 hours and was at the front of the line at 4:00 pm and they stopped letting people in. The girl taking temperatures told me to come early next time. Very unprofessional. Last I knew they close at 5pm not 4pm. Everyone I encountered that worked here was useless and rude. read more

This location is the only location I ever seen to have any luck at. You can always find a place to park, and the employees just seem nicer over here. I mean, it's still the DMV. But it's the best DMV in the area in my opinion. read more

They are fucking stupid I went two days in a row the first day they told me I didn't bring everything I needed do get my drivers license. So I went back the next day wait in line for an hour then they told me my proof of address wasn't right and they couldn't take, even tho the day before the guy said to bring a bill that has my name and address and today they said it wasn't the RIGHT fucking kind of bill read more

Made appointment for CDL renewal. Showed up 10 mins prior to appointment time..checked in and my number was called 20 seconds later. Walked over to the specified window..paid the money, did the other required items and everything was completed 10 mins after I walked in. read more

It's as good as it's gonna get. I knocked off one star because some of the employees are a little short with you. Understandably so, they have to deal with a lot of unsavory people. However, it's the job they choose to do so have a better attitude. Also, the counter is situated right as you walk through the doors and you have people lined out the main entrance waiting. Of course, this would be the non-appointment line. I fortunately made an appointment and was in/out of there within 30 minutes. Do yourself a favor and make an appointment. Otherwise, it's not a bad location. read more

For a DMV, this one wins best of the best. Look, if you don't want to wait all day, make an appointment online. This location is clean, has a friendly staff, and you don't feel like you need to keep your tazer and pepper spray at the ready. This DMV is so nice, I'd actually feel safer bringing my kids here instead of some seedy Chuck E. Cheese locations I've been to. read more

Any dmv visit is horrible. But I would rather make an appointment then wait for the kiosk to renew tags. Some people dont even know how to operate it, and make people in line, wait even longer than what they need to! horrible, the workers need to have assistance or tell them, to get in line to be helped by person. MAKE AN APPOINTMENT! read more

I was taking my drivers test and the minute I walked in the employees were rude and had no costumer service skills. The officer rating me found the dumbest reasons to fail me. And wasn't paying attention when she asked me where all my cars signals and other buttons were so she marked that I didn't know were one was when I had clearly pointed to it. Hated my experience here. Never again. Wish I could rate a 0. read more