What an amazing benefit to have a nearby post office that can process your passports. If you are…read moreprocessing passports for minors you and your spouse need to be present unless you have a notarized letter giving the one spouse permission to get the passport . The children need to be present as well. Driving to Fresno is not my best option. When I first called I was told in a very conceding way that they were closed and that they don't process passports. It's NOT TRUE. They indeed do until 2:30. I was helped by Monica. She is an amazing employee . She is efficient and kind to boot. She processed my papers, acknowledged another customer, and took my kiddos photos for the passports. I wish all postal workers were this amazing! She made my Day :-)

Location: USPS E St Date: May 22, 2026…read more Service: Passport Appointment Today my family and I went to a scheduled appointment at the post office. We previously made the appointment online weeks in advance because only specific post offices are only performing that service for passports. Once we arrive we've checked in went to the passport area we told them we had an appointment and the staff member stated that Kathleen will assist us right away and once she arrived we were in and out and under 15-20 minutes. We received excellent customer service experience from Kathleen at the US postal service she communicated with my son who is special needs and he understood where she was saying and she explains to him step by step the process. We appreciate her time and patience with my family. 0 if there was a line there it went through quickly they have plenty of special services that you need mail use the to use the kiosk you can get some stamps they have a little retail section check them out.

So we took our son to the USPS store to get his passport and picture taken for 9:30 AM. They opened…read morea little late, and then the lady came out and asked who had an appointment. A white family and ourselves raised our hands. She was like, "we don't do double booking, one of you doesn't have an appointment." She asked for our confirmation and the white family had a print out of theirs while I showed the email from my phone as well as a PDF version I had saved on my phone. She instantly said, "yours is not legit, we have had a lot of people getting their appointments through third-party vendors." I informed her that my email literally came from USPS. But she continued to stand on the fact that my email was probably due to a third-party, and she instantly went with the white family. She made us into a walk in. When we finally get into the appointment, I politely asked her how she knew which one of us was the legit appointment as she never asked for our confirmation numbers, nor asked for our names or any kind of identification, when trying to determine who to take first. Her response was once again about how people have been getting scammed by these third-party vendors. I repeated my question and she responded with the same evasive answer, so a total of four times about how she can confirm. She got defensive and said that if we did not want to be helped, we could just reschedule or come back another time. I dropped the issue as I needed to get this done and I did not want to her to kick us out. I was fearful of asking for her name as she could also retaliate by canceling our appointment.

I've only had great experiences here they literally go over and beyond every transaction and I go a…read morelot. As a whole this is my favorite location. Side note: the only reason I came on here (maps) was to call the location to save me a trip and it's true they don't pick up the phone... kinda frustrating cause I have to take a trip down there to find out the answer to my question. But I know I'll have great service once I get there and that's why I had to stop and leave a review because I was honestly shocked to see so many 1 stars, smh.

Okay the USPS is top tear was customer service. I've been trying to find a close spot to home to…read moredrop off my online selling packages. Entering the parking lot I knew it was already gonna be good as there was multiple parking stalls and an easy In and out entrance and exit for the most part. It's typical people honking at each other because someone reversed out too fast but it's the norm. Seems like a lot of people in the area here have PO Box so there is usually a line to get into your box. I believe if you have packages but if you like me that is there for a quick In and-Out you have a place to drop off packages right when you enter, but you could also go to the line to scan your QR code. Have your label printed and then given a receipt.

The post office itself is fine but the location is just a tad sketchy with a few homeless hanging…read morearound. They could do some more tree/bush trimming to expose more of the building. I feel like someone could easily lurk there. There is usually a few people in line there at different times of the day but for the most part not super busy.

Kind staff. Always have what I need, and explain shipping process. Prices are what they are; I like…read moresending letters and packages.

This Post Office is the best. Marisol does a wonderful job in helping my with my Postal Needs. From…read morehelping with packaging, advice and suggestions for my shipping needs.

The Postal Station & Mobile Page!…read more From the moment you walk in, you're greeted with a smile and treated like family. The owners are genuinely kind, caring, and provide some of the best customer service I've ever experienced. I love supporting businesses that truly deserve recognition. If you need shipping services, stop by 4460 W. Shaw Ave., Fresno, CA 93722. You won't be disappointed. Thank you for always making your customers feel valued! #SupportLocal #FresnoBusiness #CustomerService #ShopLocal #FresnoCA

I occasionally go here to drop off my packages whenever I'm sending something across states or for…read morean online order. I can't say anything about the store's other services, but as for USPS shipping, it's quick and easy to drop something off. The staff get to the point. You go in, get out. Also, the guy at the front always greets and says goodbye to me. Lovely.

Lost my Priority Envelope!! (?) Then they're telling me the…read morecase is resolved!! WTF?? ALL I WANT TO KNOW IS WHERES THE PRIORITY MAIL I SENT?????? Do NOT send anything important through this post office. They did try to call me but not on the phone number I left with-and have been texting them on. This envelope was going out of state and if I would have known This would happen I WOULD HAVE DELIVERED IT MYSELF IN PERSON!! Would have been way faster. Guess mail is NOT a priority at this office even if you pay the priority price.

You are better off spending extra using USPS or Fed Ex for anything important. This postal office…read morehas proven to be unreliable over the years, consistently failing to deliver mail to our door, leaving parcels at the end of the driveway. Customer service has not improved.